Reviews for Holland Tunnel #6845

On my recent visit SABRINA went out of her way to find the merchandise I wanted. She was patient and responsive, ALWAYS with a friendly disposition. I wish every sale rep was this wonderful. Kudos to SABRINA!!!

Jadaeya was helpful.

I go to this location because it’s right by the Holland tunnel otherwise I wouldn’t have any reason to go there. My last purchasing trip had such a messy layout in the hardware section, that I had to take a plunge on hinges that I knew were not adequate for what was needed. Literally several packages of hinges were open you would have sworn someone went there to open all of the hinges and spilled them out on the shelf. While I’m glad they provide some sort of bags. I’m shocked Home Depot was another large chain that did not push back when it came to the plastic bag ban. The walk in entrance seems to be only one entrance in and out. I believe I had to almost go around the block since they were doing some work and they’re one of the drive entrances. Especially due to the last experience I had doing a return with an angry associate. This location has nothing but convenience to me. If you thought Newark was bad you didn’t see anything this location makes that one seems pretty great. To be honest there was so much better experience.

Service attitude is very good, help solve problems quickly

Ramona helped me find everything I needed and made great recommendations

Always great and helpful staff. Carlos was great with helping me fix my problem.

The sale cashier Ramona there was very helpful and sweet. Great experience shopping here!

LADIES WERE VERY FRIENDLY AND HELPED CHECKED ME OUT AT CUSTOMER SERVICES

Genaya and Nick were extremely helpful. They helped me with not only choosing the right product but also went out of their way to help resolve a billing issue I ran into. It took them 30 minutes to resolve and they didn't let go until it was resolved. This effort on their part made all the difference in my shopping at this store!!

I got my keys duplicated and it was done within seconds and was cheap

Whatever you need, they can help you with it. Ask for Lamont and Paula! They were simply the best!!!

I congratulate Leonardo Santiago and his staff , including Genaya , for having such a helpful and friendly attitude during my recent visits to the Jersey City location.

The Holland Tunnel Store is so clean! The agents and customer service agents are so nice !! My experience shopping there is always pleasant! The stor on Route 440 is not clean at all ..and the workers are rude! I really do enjoy shopping at The Home Depot at Holland Tunnel Store! Cheers :)

The store is very close to the Holland Tunnel on my first visit and a little hard to get to, but after the first visit I found the way. The parking is all under cover and the store has everything.

Art was so helpful today. He is truly as asset to the company. Despite my busy life, it was important for me to leave this review. Ask for Art, leave him a survey, great people deserve acknowledgment

The customer service was great and not rushed. Very important during this Christmas season.

I was extremely satisfied with my experience at this Home Depot. Tahara, an associate, greeted me as I walked in took care of my returns professionally. Any questions or concerns I had regarding the product and return of it, she answered thoroughly. On my way out with new purchase, Lakiesha cashed me out and even took her time to look up another product for me that I wanted. Unfortunately, that homedepot was out of stock. She gave me instructions on where it may be and made me feel like an important customer. One word to describe my experience, GRATIFIED.

Alex went above&beyond in explaining/educating us about paints. An assent to HD/holland tunnel location. Same with luis(paint) and esli (lumber).

Eric from the customer service is really helpful!

Erick and his team goes above and beyond to help the costumer. Great store to shopping.

staff went above and beyond to help me with my painting project. gave advice about wait times for curing and advised me about which layers i should not use.

If you ever need help from someone with a wide-range of knowledge and patience to help you get the solutions you need please visit Jeremiah in paint. He will listen and work with you as much as possible

I made a flooring purchase. The experience is terrible! Placed the order on 8/9. After waiting for almost two months, on 9/27 One person came, said he can not do the installation. (Super unacceptable & not professional! Why am I waiting this long for someone to tell me they can't do the work!) The flooring installation manager called me said they can't do the work, ask me to cancel and said they will tell Home Depot to cancel as well. On 10/15, I went to Holland Tunel Store, returned materials, store rep told me they will refund me, and another rep will process the refund on 10/18. 10/19 I called the other rep, she said she can't process the refund.

First time shopping there and I,m impressed, well-stocked clean, and convenient to get to.

Great store, close to home, well stocked, and great employees!

The staff has always been very helpful - not just simply telling you where stuff is, but making valuable recommendations and advice. Even if it means spending less on something, which shows they view the customer more than some $$$.

Very well kept. and very convenient for me close to home.

Yesenia. The sale cashier was amazing and I was able to find the parts that I needed as well as return them easily during my shopping experience I even was assisted with great attention whenever I needed it. The store was clean and amazing and immaculate and the staff were just so helpful it was amazing. The associates were not only friendly and helpful but the sale cashier was just downright the best person in the world to have ever met. She deserves more credit than what she’s given because day in and day out does she come to work and put her heart into what she does you can tell. Maybe things in life are always great for her but at least when she comes to work she’s going to be there into work hard.

Better deal than other store, but 5 people in appliance department working , no body wanted to entertain customer.

Store is clean and associates are helpful, but as the workers even shared themselves, you're better ordering everything on-line and only using the store as a pick up spot. Lesson learned, they were completely not flexible on refunds and not open to working out the issue at all. Buy on-line, use this as a drop-off location.