#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(423)915-2304
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3207 Peoples St
Johnson City, TN 37604
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Customer Store Reviews

  • 4.7 out of 595 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (595)
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Showing 1-30 of 595 reviews
I liked the store because it was not dirty and i found all i needed also the chasiher was super nice
I liked the store because it was not dirty and i found all i needed also the chasiher was super nice
by
  • Verified Purchase
  • Recommended
I went in with a Broken Home Depot Credit card and was given the red carpet treatment in helping ...
I went in with a Broken Home Depot Credit card and was given the red carpet treatment in helping me to remedy the problem. Also this was my 1st attempt to try Pex Pipe plumbing from galvanized and one man spent nearly 1 hour helping me pick out all the items I would need for my project and reviewed the procedure of using the tools to make sure I understood. I had a literally great experience there. That particular day every associate I came in contact with seemed genuinely happy to assist and glad to be there. Mgt must be awesome at motivational programs. "Cudos" to the entire team at the Johnson City Home Depot.....
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  • Verified Purchase
  • Recommended
Glad to see shopping baskets now available as well as carts.
Glad to see shopping baskets now available as well as carts.
by
  • Verified Purchase
  • Recommended
Rich should be a trainer
Rich should be a trainer
by
  • Verified Purchase
  • Recommended
I love shopping at this Home Depot store. It has a great selection in all departments. I love t...
I love shopping at this Home Depot store. It has a great selection in all departments. I love the garden dept. the selection of plants and flowers, along with all gardening needs is amazing. I enjoy doing small jobs around the house along with landscaping and I get most of my plants and building supplies at this Home Depot. I do have one complaint, and it was at the Windows dept. My wife and I want two windows replaced and we left our information with the clerk at the window dept. desk. The following day we received a called from an 800 number from a very nice lady who informed me that the representative for my area (Erwin Tn) would call me to schedule an appointment to get a quote. Three weeks have gone by and no one has called. We contracted a local vendor and they will be replacing our windows next week. It is disappointing that Home Depot did not follow through with our original request.
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  • Verified Purchase
  • Recommended
Kat, Katarina is always extremely nice, and helpful, and patient with my multiple items being pur...
Kat, Katarina is always extremely nice, and helpful, and patient with my multiple items being purchased.
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  • Verified Purchase
  • Recommended
excellent help and the staff was very polite
excellent help and the staff was very polite
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  • Verified Purchase
  • Recommended
Excellent and friendly staff. Just wish more of the staff were readily available when help is nee...
Excellent and friendly staff. Just wish more of the staff were readily available when help is needed. Does great job of having items in stock.
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  • Verified Purchase
  • Recommended
I entered the store in doubt whether to buy a washer/dryer. One employee quickly gave me directi...
I entered the store in doubt whether to buy a washer/dryer. One employee quickly gave me directions to the appliances. Another employee showed up without delay. My questions were answered informatively without any pressure to make the purchase or upgrade. The decision turned out to be an easy one. A very good shopping experience.
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  • Verified Purchase
  • Recommended
Great location, selection of products is always top notch. I used the online to the store once an...
Great location, selection of products is always top notch. I used the online to the store once and it was very easy. Freindly staff.
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  • Verified Purchase
  • Recommended
Very nice employees and very helpful.
Very nice employees and very helpful.
by
  • Verified Purchase
  • Recommended
Great store, great staff
Great store, great staff
by
  • Verified Purchase
  • Recommended
I Recently moved to Tennessee from Florida. I purchased a home and I have been to the Home Depot ...
I Recently moved to Tennessee from Florida. I purchased a home and I have been to the Home Depot several times. I don’t know much about handiwork and the employees were so helpful and spent time assisting me locate items, re-keyed door locks, giving me ideas for what I needed to do. They also gave me information about the city and answered many questions. They were amazing. So friendly and helpful.
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  • Verified Purchase
  • Recommended
This store location always so easy to get in, get whats needed with there helpful employees, & ge...
This store location always so easy to get in, get whats needed with there helpful employees, & get checked out.
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  • Verified Purchase
  • Recommended
IF YOU NEED CARPETING OR FLOORING SEE DONNA ALLEN. SHE IS THE BEST. SHE WILL MAKE SURE YOU GET ...
IF YOU NEED CARPETING OR FLOORING SEE DONNA ALLEN. SHE IS THE BEST. SHE WILL MAKE SURE YOU GET EXACTLY WHAT YOU NEED.
by
  • Verified Purchase
  • Recommended
The employee I dealt with were very very helpful,the store was also easy to find the item I need...
The employee I dealt with were very very helpful,the store was also easy to find the item I needed.Helen the cashier was the most helpful.
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  • Verified Purchase
  • Recommended
This is a very well laid out store. It is very easy to find things you are looking for. If you ca...
This is a very well laid out store. It is very easy to find things you are looking for. If you can't find something the sales people are more than happy to help you.
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  • Verified Purchase
  • Recommended
Always great service and friendly associates. I shop at home depot several times a month and have...
Always great service and friendly associates. I shop at home depot several times a month and have never been disappointed in the associates and the service I received.
by
  • Verified Purchase
  • Recommended
This is one of the best Home Depot locations that i have done business with, the service dept. & ...
This is one of the best Home Depot locations that i have done business with, the service dept. & employees always available to help in anyway they can when needed !
by
  • Verified Purchase
  • Recommended
Home Depot has the BEST customer service available anywhere in the Tri-Cities! Their associates a...
Home Depot has the BEST customer service available anywhere in the Tri-Cities! Their associates are helpful, friendly, and knowledgeable, They greet customers, instead of hiding or pretending to be busy! No wonder Home Depot outshines its competitor in sales and in the stock market,
by
  • Verified Purchase
  • Recommended
This store is clean and the staff are very helpful and knowledgeable of their products and locati...
This store is clean and the staff are very helpful and knowledgeable of their products and locations. Also with suggestions if your not quite sure what your looking for.
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  • Verified Purchase
  • Recommended
This Home Depot has been a top go for store for me over the years as I was remodeling some rental...
This Home Depot has been a top go for store for me over the years as I was remodeling some rental properties. Conveniently located to where I like to eat during the day. Long time employees always there to help and advise. Hope they are here for a long time.
by
  • Verified Purchase
  • Recommended
We were so thankful to view several different good options for flooring that we believe will work...
We were so thankful to view several different good options for flooring that we believe will work for our basement rather than the existing carpet. How refreshing to even be able to take home several samples for FREE. We do plan to return any we rule out! Associates were helpful, too.
by
  • Verified Purchase
  • Recommended
A great place to shop. Friendly and it makes you happy to be in the store.
A great place to shop. Friendly and it makes you happy to be in the store.
by
  • Verified Purchase
  • Recommended
Great location to find what you need.
Great location to find what you need.
by
  • Verified Purchase
  • Recommended
This store was very well kept and all sales people were so kind and helpful from the time I walke...
This store was very well kept and all sales people were so kind and helpful from the time I walked through the door.
by
  • Verified Purchase
  • Recommended
The employees are always friendly and willing to help you at any time. Great experience every tim...
The employees are always friendly and willing to help you at any time. Great experience every time I visit this store.
by
  • Verified Purchase
  • Recommended
The store was very clean and sales associates were very helpful as far as trying to solve my prob...
The store was very clean and sales associates were very helpful as far as trying to solve my problem. The store was out of stock on the product i was looking for but picked up some other products. Tried getting some help on the item that was out of stock and the sales associates were very helpful but still no luck with getting the product ordered. I would definitely recommend this store. The staff is great!! And I love HD products.
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  • Verified Purchase
  • Recommended
If you have any questions regarding what products to use in paints or supplies, see Alan. What a ...
If you have any questions regarding what products to use in paints or supplies, see Alan. What a passionate employee! This guy truly not only knows his stuff, but he knows when he's running low on a product. Absolutely amazed us.
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  • Verified Purchase
  • Recommended
This store was clean and easy to access. The employees wete some of the most helpful ive ever seen
This store was clean and easy to access. The employees wete some of the most helpful ive ever seen
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 595 reviews

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