#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(281)275-1162

Tool & Truck Rental

(281)275-1168

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

10419 Hwy 6 S

Sugar Land, TX 77498

map preview
Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 428 reviews
87%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (428)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 428 reviews
Dishonest Cashiers
I see frequently the cashiers at this location tries to up charge by scanning one item multiple times. I’m not sure what the end game is, but when cashing out you have to pay attention to make sure you’re being charged for only the items you bought.
by
    Excellent
    Cynthia provided the best customer service. if I were asked to rate this experience I'd definitely give it a 10/10!
    by
      • Recommended
      GREAT STORE
      Glad to have this Home Depot close to our house. Always have a good experience shopping there. Employees are always available if you need help and they are all cheerful and friendly. We know all the cashiers by name, and they know us. Store is always full of stock and tidy. Definitely recommend.
      by
        • Recommended
        Terrific team!
        Everyone at this store is knowledgeable and helpful. I live close to two HD stores. This one is my go-to.
        by
          • Recommended
          Great customer service
          Melissa, Jay, Rachel and Manager Susie were all helpful and provided good customer service!
          by
            GREAT STAFF
            WE BUY ALL OUR BUILDING SUPPLIES FROM THIS STORE AND WE HAVE BEEN DOING THIS FOR THE PAST 12 YEARS, WE HAVE 24 PROPERTIES IN THE SUGAR LAND AREA
            by
              • Recommended
              Rude
              Laura is very rude, she greets customers with a glare, she doesn’t speak at all unless it’s with her coworkers. If you ask her anything she comes off as bothered and annoyed. I come to this Home Depot very frequently and she made my experience here terrible
              by
                Garage Door opener installation failure
                I ordered garage door installation service and they never called me and showed up. Do not waste your time.
                by
                  Quick and easy service, fast and elegant
                  I come here quite often and every time it is such a breeze. Even when the line is long it is quickly worked and everyone gets to work in shortening the line.
                  by
                    • Recommended
                    Great service!!
                    Helpful to the customers
                    by
                      • Recommended
                      The best customer service
                      I love Melissa. She always the best customer service I have ever seen . I appreciate her because she always friendly and nice
                      by
                        Veteran discount.
                        a very nice perk for veterans, but I find that too often have to make an issue of requesting it. even then sometimes cashier does not include it. perhaps cashiers need training in how to do it? store personnel largely seem well acquainted with stock and locations of items in store.
                        by
                          • Recommended
                          Wonderful Shopping Experience
                          Hi, wonderful location to shop at.
                          by
                            Great store - location and product availability
                            I find just what I need at Kingsbridge. If it happens that something isn't available, they will check the other stores for me. It's never been an issue to return something I didn't need. The staff are great and location is optimal.
                            by
                              • Recommended
                              Price tags not in place on s o me racks
                              U get what u need. Staff help locating the products in need, Ur needs are fulfilled in time, Economy is the key...
                              by
                                Awesome products and Professional services
                                What a experience.. all done in 30 min.
                                by
                                  • Recommended
                                  Favorite store
                                  I absolutely love this store!!!! My favorite store in the whole world is Home Depot. The employees have taught me alot over the years!!!
                                  by
                                    • Recommended
                                    Great experience while shopping
                                    I bought a pull-out sprayer for my sink and it works fine and it only took me 5 minutes to assembly together. That's what I call accuracy.
                                    by
                                      • Recommended
                                      Very poor customer service.
                                      You have to hunt down customer service attendants to assist you.....
                                      by
                                        Great service
                                        I get all my stuff from home depot department
                                        by
                                          • Recommended
                                          Helpful Staff
                                          The staff always assist me when I have questions. I have even received helpful tips. The store is usually fully stocked with products I need and if not the staff explains when more products will arrive.
                                          by
                                            • Recommended
                                            Excellent place to shop for supplies
                                            I am definitely happy with my purchases
                                            by
                                              • Recommended
                                              Susie & Melissa
                                              Placed a big order with the ladies and they were so helpful and friendly to us and help us with future order we will need for our project.
                                              by
                                                • Recommended
                                                Customer Service
                                                Susan was extremely friendly and knowledgeable. She went up and above her job to make sure my situation was handled immediately and that I was satisfied with my shopping experience as a whole.
                                                by
                                                  • Recommended
                                                  Great Customer Service!
                                                  Professional and friendly staff! Pleasant to shop here always!
                                                  by
                                                    • Recommended
                                                    Unprofessional Employee Deshan
                                                    I just kindly ask a item how to use it. There was a very unprofessional employee “Desuhan” or “Deshan” she said you’re asking me I’m as supposed to know. I don’t understand why people is not checking with phone and asking to me! She replied like this. And she was in attitude get out off here. And I contact with manger explained situation he listened to me and he said I can’t do anything. The manger name was WILLIM. Over all I’m very disappointed.
                                                    by
                                                      Overall experience
                                                      Great people great customer service no more words to say but thank you
                                                      by
                                                        • Recommended
                                                        Great location, clean, has everything in stock.
                                                        Convenient location, clean bathrooms, friendly paint staff and cashiers. Something new for everyone and easy in plus easy out.
                                                        by
                                                          • Recommended
                                                          Good job
                                                          Shirley was surely kind!
                                                          by
                                                            • Recommended
                                                            Excellent Customer Service from Nichole
                                                            Nichole was super helpful, went above and beyond to address my refund issue. While the other associate/s offered to issue a $0.01 credit, towards a purchase of $51.94, Nichole was patient and empathic. She listened and understood my frustration (with the other associate) and not only offered to help but actually resolved the issue, with no fuss whatsoever. She is the only reason, I would return to this store, though it is far. As long as HD has assets like Nichole, they will have my business.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 428 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              2828 S Hwy 6

                                                              Houston, TX 77082

                                                              4.44 mi

                                                              Tool & Truck Rental

                                                              (281)368-6403

                                                              Pro Service Desk

                                                              (281)368-6400

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              15505 Sw Freeway

                                                              Sugar Land, TX 77478

                                                              4.49 mi

                                                              Tool & Truck Rental

                                                              Pro Service Desk

                                                              (281)279-0495

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              6800 W Sam Houston Pkwy S Pkwy South

                                                              Houston, TX 77072

                                                              5.67 mi

                                                              Tool & Truck Rental

                                                              (281)983-9604

                                                              Pro Service Desk

                                                              (281)983-9610

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm