#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(615)860-1654
Tool & Truck Rental(615)860-1640
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1584 Gallatin Pike North
Madison, TN 37115
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Customer Store Reviews

  • 4.7 out of 434 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (434)
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Showing 1-30 of 434 reviews
Awesome Store
Always easy to find products and helpful employees
by
    Clone this employee
    Lee found all of the grout cleaning tools I needed. On top of that, he walked me to the cleaning supply aisle and showed me Zep Grout Cleaner. He was personable and extremely knowledgeable and helpful. He is going to save me a couple thousand dollars since I won’t need to tear out the ceramic tile in my kitchen.
    by
      • Recommended
      Shopping trips to Home Depot
      On my recent trips to Home Depot I learned of the discount coupons and have saved over 600.00 I Love it.. Thanks Home Depot..
      by
        • Recommended
        Great store with eager to help employees that are knowledgeable.
        Always happy with this location for purchases. Employees are always eager to help. They know their stuff and if they don’t they call others over. For purchases they are great. Rental department you need half a day to rent anything. If you are going to rent, be prepared to wait at least an hour if not two to check out
        by
          frog legs
          fried chicken mashed potatos
          by
            • Recommended
            Excellent customer service
            Everyone here is always kind, professional and most helpful always
            by
              • Recommended
              Excellent customer service
              Jacob Moore saved my back and helped me load a lot of drywall into my truck without being asked. He just offered. He was kind and showed incredible professionalism. Thank you and sorry it took me a bit to write this for you! :)
              by
                Great employees, super friendly
                The employees are so very helpful, and they know about what they are selling. I have purchased a lot from this Home Depot and will continue to.
                by
                  • Recommended
                  Customer Service
                  Kiana at the Madison store is a great asset and will be missed. She went above and beyond to help me with what I was needing. Thank you so much.
                  by
                    • Recommended
                    Garden Center
                    If you need assistance in the garden center, William is your guy. So kind and courteous, very helpful.
                    by
                      • Recommended
                      Making it Harder to Get Miltary Discount
                      On my last visit, the Cashier said that Home Depot was no longer going to honor military IDs for discount. In the future, you will have to have an app on a smart phone. Bad move.
                      by
                        Great buys
                        Usually always have it in stock
                        by
                          • Recommended
                          Great employees make for a great store
                          I had a list of items that wound up taking me all over the Madison store. Multiple employees directed up to exactly where to find each item. In the garden department, Kiana helped us find exactly the right chemical to rid my yard of crab grass. Everyone was cheerful and happy to help. I always leave happy.
                          by
                            • Recommended
                            Can’t do home improvement unless you go to the depot 3 times to complete the job
                            Great service and staff very helpful and welcoming, my only peeve is that aisles are sometimes crowded with stock or displays that make it difficult to manage a material cart
                            by
                              • Recommended
                              Garden Center
                              Newt is a friendly, extremely helpful associate in the garden center.
                              by
                                • Recommended
                                So nice to see great employees
                                Cashier Jerrie on the end by the contractor door is awesome an goes over an beyond her duties to help an provide adequate service
                                by
                                  • Recommended
                                  Great plant selection
                                  They had really great veggie plants and herbs. Employees and amazing.
                                  by
                                    • Recommended
                                    1 found this review helpful
                                    Very bad customer service
                                    An employee let a $3000 package I bought go out the doors without confirmation or checking driver's license to prove it was me. So someone else is enjoying my roof and my home is wet inside. And no one at home depot in Madison,TN will return my calls or give me any answers. They couldn't even confirm that my credit card number was safe so had to also cancel my card. I truly hope and pray someone does the right thing and this gets resolved and soon!
                                    by
                                      Beautiful Garden Supplies
                                      Kiana in the garden center was so nice and very helpful. Highly recommend the quality and quantity of flowers/ plants they have in stock.
                                      by
                                        • Recommended
                                        gardening merchandise
                                        Plants are really healthy
                                        by
                                          • Recommended
                                          Always a great experience at this store
                                          The employees at this location are eager to help and are always polite. It’s always an overall good experience when I shop at this location.
                                          by
                                            • Recommended
                                            Friendly staff
                                            Overall this is a good Home Depot store. Staff is helpful and friendly. Today, I bought flowers. It was well stocked and they had a few decent sales.
                                            by
                                              • Recommended
                                              Don't ask them to price match their own website.
                                              If you find a product that is cheaper on their own website than it is in their stores, you may want to think twice about asking for them to match it. I drove 45 minutes from Clarksville to Madison to get a saw and asked for a $15 price match, took almost 15 minutes for their manager to finally give approval. So be prepared to be willing to spend a minute of your life for every dollar in price match you're asking for.
                                              by
                                                excellent staff and very helpful
                                                chimney and flooring is very knowledgeable and very helpful. He goes out of his way to ensure that I get the products and services I need, and when something goes awry, he make sure it gets fixed. He has excellent follow up skills. He is friendly he is courteous and kind and my go to guy.
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  I bought a microwave here and has been the best one I've ever had.
                                                  by
                                                    • Recommended
                                                    Wow! Great store!
                                                    I needed to spend a gift card so I walked the entire store looking for what to buy. I couldn’t get over how nice everyone was in every single department. Everyone was smiling and happy to help! They were very well stocked, clean and couldn’t have been more friendly! What a great experience!
                                                    by
                                                      • Recommended
                                                      The Madison Home Depot Store is Great!
                                                      I just moved to Madison, and have had a series of things, big and small, to purchase and fix. Without fail, the staff on Gallatin Pike were friendly and helpful, brought me to the items that I needed to buy, and even connected me with a handyman for the jobs I couldn't do on my own. I'll definitely be back!
                                                      by
                                                        • Recommended
                                                        Best garden department
                                                        Newt will help you out so much you’ll forget you are shopping.
                                                        by
                                                          • Recommended
                                                          My favorite Home Depo
                                                          This Madison Location is not as close as 2 others. I prefer. Madison Home Depot Store0720
                                                          by
                                                            Great equipment and quick service
                                                            Everything was easy to find and check out was quick.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 434 reviews

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