Reviews for Madison #720

Friendly and helpful employees.

I was extremely satisfied with my shopping experience at this store. Although my list was long for my project, the store associates had me on my way to get started on my project in about 30 minutes or less. I will definitely be back for my next project.

Friendliest Associates I have ever run into. They even offered to help with loading and unloading.

Great service and friendly cashiers. Now that's what I'm talking about. Thanks and keep up the great work.

Great customer service

Very clean store and nice customer service from Rachel at the front desk.

Rating your store a 5, Great Job!

Love this store. Associates are extremely courteous, helpful and knowledgeable. Easy to find products in this store and store is clean

I will come back to shop.

Great Job!

I'm relatively new to Tennessee, having lived in Washington state nearly my entire life. I found this Home Depot within easy driving distance of my home. I've shopped at it close to 10 times in just a year. Every employee I've encountered when I needed assistance, including at checkout, has been tremendously friendly and helpful. I only wish this store had bona fide air conditioning to offset the high humidity during the warm months in this region.

Great team!

I was greeted warmly by a sales associate named Taylor. She was very friendly and helped me find the tool I needed. She was kind and made sure I found everything I needed.

I like to shop at the Madison store due to customer service. It really makes all the difference. I've gone to other Home Depot stores and really been disappointed. If they do not have the product than I've had employees and managers tell me where I could locate the product. My friends like the Madison store better than their local Home Depot due to customer service. I located the appliance section and found the washer and dryer I wanted. Mr. Gilbert answered my questions and proceeded to help me with check out. It was no stress!

They got everything you need! Plus they are really plight.

Love shopping at this store. Store is always clean. Associates are always friendly and helpful.

Great costumer service..very friendly staff.

The absolute worse purchasing and customer service I have ever experience. I will never do business at Home Depot again! I purchased a refrigerator on 7/4/10, on 7/24 still have not received a refrigerator. I am told by customer service I can not get a refund to go purchase another one because it takes 3 days to process the refund. I contact the customer service representative listed on my receipt to call if there were any problems, she was shocked by our experience and assured me this was not the way Home Depot conducted business and this would be resolved immediately, she would contact me before noon. To this day the lady has never called me back! Once again went back to the store the salesman (Burt) who tried his best to help went with us to customer service desk. The customer service lady was so rude to him we were embarrassed. We went to another store and purchased a refrigerator and received it the next business day. I wish I had read reviews for Home Depot before because this seems to have happened to many other customers.

We had a great day. We were greeted when we entered the store. Everyone was friendly and helpful.

The Madison Home Depot Store #0720 located at 1584 Gallatin Pike N, Madison, TN 37115 is definitely worthy of the entire 5 stars on this review! One of the main things I've noticed while shopping & making purchases for my roofing company "4 Square Roofing" is the amazing customer service this particular store offers! Jim & Jackie at the pro sales desk are extremely knowledge about building/roofing materials and are willing to go the extra mile to truly help their customers! I have now frequented The Madison Home Depot since 2015 and I wish I would have started using these guys earlier! Highly Recommend! | https://4squareroofing.org

Employees are always right there to help and extremely friendly.

Love. this store. Associates very courteous and helpful. Easy to find merchandise. Store is clean

Staff was excellent in greeting and providing info. Didnt see anyone in a corner on their phone :) Even a manager(?) or maybe a dept. head jumped in to be sure I was getting help. Excellent!

there is always an employee to help and answer questions

Good customer service and friendly associates

Employees are always helpful and have a great attitude. They go above and beyond to help their customers!

Aisles are well marked, merchandise is well marked and organized. My salesperson, Bert Simons in appliances was very knowledgeable and professional and helped me make the right choice in a gas stove. He answered all of my questions and walked me through the ordering and delivery/installation process. He told me exactly what to do and gave me contact names and phone numbers I might need. Excellent service!

Had bought something back in January lost the recite a Mr .Wes working customer service went above all means too help me and did a great job ty.

The HomeDepot #0720 in Madison has very friendly associates, neat and accommodating Car Park and a lot of home improvement stuff. The most admirable thing easily noticeable is the courtesy and willingness of the associates to assist new customers not only in locating what they want but helping them make better choices.

This store is a great place to buy an appliance. The employees in that department always know the various attributes of the brands. They can answer all your questions and concerns. They can also immediately give you a delivery date. No waiting days for someone to call and then scheduling the delivery. Great experience buying a washer/dryer, a water heater, and a refrigerator over the last several years. Great place!!