#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(615)860-1654
Tool & Truck Rental(615)860-1640
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1584 Gallatin Pike North
Madison, TN 37115
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Customer Store Reviews

  • 4.7 out of 434 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (434)
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Showing 1-30 of 434 reviews
Excellent experience!
We went into the Rivergate location to purchase all new cabinets for our remodel and had a great experience!
by
    • Recommended
    Garden
    The Garden department was sooo friendly and informative. I’ll go back to the store just to look at flowers so I experience real customer service that is rare in the day and time .
    by
      • Recommended
      organized
      I love Home Depot. The employees are very helpful and will drop what they are doing in order to help someone out. The store is very clean and well stocked.
      by
        • Recommended
        Home Depot is the Only real choice in home improvement
        Regardless of the project, Home Depot is the only place I can count on to have what I need when I need it. Home Depot is also my main source for tool purchases
        by
          • Recommended
          Wes
          Wes was very helpful and friendly. This is my favorite Home Depot store.
          by
            • Recommended
            The Garden Center Could Be Fantastic!!!
            The garden center has a fairly good selection of plants but they are very poorly maintained. Even in today’s employee market i if the Garden Center had someone knowledgeable about the plants and kept them watered and vibrant I believe it would be profitable for everyone concerned. The store is convenient and got the most part usually has the products we need for projects. Sometimes the employees are friendly and helpful but sometimes they are NOT! We all have bad days but need to be friendly and helpful working with the public. Since competition is so high I would suggest outdoing them in the relationship field since “ a nail is a nail”. in both stores!
            by
              • Recommended
              Great garden center!
              So many helpful employees, especially in the garden center.
              by
                • Recommended
                Super associate
                I went to pick up a piece of vinyl flooring. A young lady by the name of Kianna jumped up from the desk she was sitting at and helped me. She had never done the job before but was anxious to learn how and did it flawlessly
                by
                  • Recommended
                  Family
                  I've shopped here for years & I'm always treated A1 Returns, help, ordering, you name it Home Depots been there to provide
                  by
                    • Recommended
                    Rats
                    This Store had rats running around a few times while I was shopping
                    by
                      Great customer service experience
                      Desiray was extremely friendly and helpful she sets the standard for a great customer service experience will definitely be looking forward to seeing her again
                      by
                        • Recommended
                        Help in Paint Dept
                        I needed a five gallon container of paint mixed but Store was out of the five gallon base paint that I needed. So a worker named Kim helped me with this situation. I was satisfied with it and she even loaded all of my paint into my vehicle.
                        by
                          • Recommended
                          Shopping comforts
                          Dogs may be a part of someone’s family, but it is not a part of everyone’s family or life. My grandchildren have allergies and one has severe reactions with dogs. Individuals are beginning to bring dogs in to the store with no rhyme or reason. And all dogs are not friendly. Dogs are not a necessity to shop (except for the blind). There will be a lawsuit sooner or later. My hopes are that Home Depot makes a better effort in allowing SERVICE DOGS, not ALL dogs in the shopping area.
                          by
                            Awesome employees
                            Extremely helpful employees throughout store. First time in a long time I went to a store and was thoroughly empresses with the employees.
                            by
                              • Recommended
                              good selections
                              I bought paint 5 years ago and it is as fresh as when I first painted
                              by
                                • Recommended
                                Great Products
                                I brought a dryer one year ago and now returned to purchase a washer. Great experience with the dryer.
                                by
                                  • Recommended
                                  Great experience
                                  This Home Depot is farther from my house, but will be my Home Depot going forward. I have never experienced the kindness and level of customer service as I did at this Home Depot. I have shopped in many Home Depot’s across multiple states.
                                  by
                                    • Recommended
                                    Kim was the best
                                    She was super energetic and welcoming and when I asked for a specific item she walked me all the way back to the department I needed.
                                    by
                                      • Recommended
                                      Great people
                                      I am buying all my supplies to build my own home. Great advice on what materials are the best. Should be spending about a 150.000 over the next year.
                                      by
                                        • Recommended
                                        Ask for Kathy
                                        We needed a lot of help selecting the exact shade of paint for a project. Kathy has 31 years experience and she is excellent in helping you!
                                        by
                                          • Recommended
                                          Blind.
                                          I needed help with blinds. I had blinds installed in 2009 from the Madison store and I needed to replace two damaged blinds. Lee showed me all of my options and gave me pricing on everything. I set up a new install measure and he took care of everything. He was very helpful. If you need help with blinds, go see Lee at the Madison store.
                                          by
                                            • Recommended
                                            Paint Department ROCKS
                                            The way Home Depot helped me choose and buy paints for my interior remodeling job was absolutely outstanding - the quality of your paint is top notch! I was able get the exact types of base I needed for different areas and was shown how use the color swatches to get just the right look. The swatches were very true compared with my purchased paint. When I forgot exactly what I had already gotten and needed more of it, Home Depot was able to find the record of my previous purchase to match it exactly, and was even able to match some colors I had liked from a different company.
                                            by
                                              • Recommended
                                              Store is good but you have a crazy old raspy voice white lady that is rude as heck!
                                              Store is good but you have a crazy old raspy voice white lady that is rude as heck!
                                              by
                                              • Verified Purchase
                                              I prefer Home Depot over others any day of the week. Good service, and clean store. Agents are ve...
                                              I prefer Home Depot over others any day of the week. Good service, and clean store. Agents are very helpful and very apt to help you.you can't beat the prices and value.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              The store was clean and the employees were very friendly and helpful with all of my questions.I h...
                                              The store was clean and the employees were very friendly and helpful with all of my questions.I had a guy named joe who went out of his way to help me with my purchase.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Clean, friendly & had everything I needed!
                                              Clean, friendly & had everything I needed!
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Clean and extremely friendly people!
                                              Clean and extremely friendly people!
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              The cashier when I came in and Jerrie was very helpful and friendly and they were other people in...
                                              The cashier when I came in and Jerrie was very helpful and friendly and they were other people in the store stores generally clean and has what you need
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              The store has a friendly atmosphere that makes shopping easier and fun.
                                              The store has a friendly atmosphere that makes shopping easier and fun.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Great experience nice and very helpful assistances
                                              Great experience nice and very helpful assistances
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Showing 1-30 of 434 reviews

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