Reviews for Merrifield #4605

I have NEVER had a BETTER experience at a store than I had with Mr. William Biddle, Pro Account Sales Associate. He was the most knowledgeable, professional, service-oriented, and helpful person that I've ever worked with!!! He took the time to discuss options, listened carefully and thoughtfully to the projects I have in mind, discussed the best materials and approaches, and tried to help save me money. You really could not ask for a better representative for Home Depot!

I was shopping for a replacement faucet for my kitchen and the brand that I found seemed too tall compared to my current faucet. I walked the aisle several times and could not find what I was looking for. An employee asked if I needed any help and I showed him the picture on my phone of my current faucet. He immediately pointed out to me the replacement, saving me precious time!

Very helpful staff, easy to find items with the smart phone app, generally have items available.

Brian in the doors section is totally amazing and so professional and patient. He was so helpful and educated me on doors and windows. We did purchase over $3000 in doors and only because Brian was excellent.

Excellent customer service and easy to return unused items at the end of a project. Charlie on the refund desk was awesome! Thank you.

excellent staff and very helpful and store is always stocked with what i need.

Great selection of hooks

Staff is knowledgeable, helpful and friendly.

This store is conveniently located by my house. It's easy to get in and out quickly. They have everything you need. I've had this store replace interior and exterior doors at my house, they did a great job. It's really great. I went today, found what I needed and got in and out in about 15 minutes.

I always like this store. Easy to enter to park and easy to get around to find a place to park. Employees always friendly and willing to help one find what their looking for.

The staff at Merrifield Home Depot Store #4605, always treat their customers like neighbors. They also go out of their way to help the community, and provided great support the Falls Church High School Drama Department for it's spring play. Thanks to Mike, the manager, and Andrew for helping us design the set and select the right materials. Go Jaguars!

I have been coming to this store for the past 5 years. The service is always beyond expectation.

Store associates always available and provide friendly, customer-focused support. The store can be quite busy due to its location, however the staff does an exceptional job of not only customer support but keep the store in order and organized. Although not the closest Home Depot to my residence...it is the one I go to because of the customer support, size of the store, and quantity and selection of inventory. Keep up the great work!

The people at this Home Depot are always helpful and knowledgeable. They take the time to locate what is needed for a project, and they help to explain how to use and install their products. There are always plenty of employees around to assist, even with loading the purchases into my vehicle. Good people, good products.

I had a good experience in the Mirfield store. The associates were so friendly and helpful.

This is our favorite home depot in the NoVA region. They're always well-stocked, with plenty of open registers and staff wandering through the store, ready (and happy) to help customers.

This store is great! I highly recommend you go there.

The store was clean and the products were easy to find. The Merrifield Home depot has a country flavor to it for the shopping experience.

Excellent customer service, especially the staff at the wood cutting section. Very helpful and knowledgeable!

Everyone who works here is friendly, courteous and helpful. We actually go out of our way to go to this store because it's so clean and the people are helpful

I was helped right away, and even though I didn't know exactly what I was looking for, the associates were able to find the perfect thing for me.

Clean, fast and good parking, staff is helpful

Amy and Stephen in Customer Service are always friendly and helpful with special orders and online order pick ups. Diego over by lumbar has been very helpful with loading cement boards when I was unable to do them on my own. Patrick in plumbing is knowledgeable and helpful with selecting the items I needed.

The staff members at this location are always very friendly, helpful and welcoming. I've never had a bad experience here. I shop at this location very often and they are always neat and usually have what I need in stock. If they don't, they always find a way for me to get what I need.

The Manager as well as the employees need better customer service training.

The Merrifield Home Depot has excellent staff and always seems to have the products that I'm looking for. Love that store.

THIS IS MY STORE!!! . EVEN OTHER HOME DEPOT STORES ARE NOT THE SAME AS THIS ONE. IT RADIATES A WARM FEELING.... IT FEELS TO ME LIKE A FAMILY.

wonderful store friendly employees very helpful in all of our needs while we were visiting in the area

Great customer service in the wood department. They really took the time to help us find what we needed and advise us on the options. I will come back here a LOT more in the future!

Staff very helpful, always willing to make your shopping experience positive. Benita was very professional.