Reviews for Olympia #4708

thanks to all the staff at the home depot for making me feel welcome every time i come in

Sandra in millwork orchestrated front door project. Implemented from start to contractor worked date.

This is a well run Home Depot. Staff is friendly, helpful and seem to enjoy their jobs. There is a quick pace to the whole store. No one is dragging around.

I had a pleasant experience.

The employees at the Olympia Hone Depot have always been very helpful in recommending products for my home projects.

I will not go to any other store

Worst service EVER from any large retailer. Talk to store personnel and got lip service - ABSOLUTELY NO FOLLOW-UP and NO REMOVAL of MATERIALS. Ordered laminate flooring that could not be installed because of floor level issue. That issue was not discovered until the carpet on floor was REMOVED. The Home Depot flooring is STILL IN MY LIVING ROOM 32 DAYS after it was delivers and MY BILL STILL REFLECTS NO CREDIT.

Sore and bathroom is clean. Employees are helpful when you can find someone to help. Cashiers are friendly

This store is generally terrific! The store is well stocked, the employees are friendly and helpful and they aren't normally over crowded. The store is usually clean and easy to shop.

Love this store, everyone is so helpful!

Check out and return lines are horrendous and acknowledgement of customers waiting in line is nonexistent. One lady just walked out with her plants the other night because it was taking SO LONG.

This place has terrible customer service! If I could give zero stars I would.. We ordered a riding lawnmower and were told we had to wait 2 weeks for the delivery. We hesitantly decided to wait and moved forward with the purchase. Well our delivery date came and went and no mower. We called that night asking about our mower and were told it wouldn't be arriving for another 8 days!!! My order receipt stated delivery on May 5th not May 13th! The lady I spoke to said there was nothing she could do and that she would notify someone who could help me the following day and that they would call me in the morning. That person never bothered calling so I called. The female I spoke with was rude and dismissed our complaint. She never tried to remedy the situation and when I said I'd rather cancel the order than wait 8 more days for something that wasn't our fault she showed no concern or interest in making things right. Completely apathetic and cold. I will never visit this Home Depot again and will shop elsewhere.

I have been shopping here for a few years and I'm very happy with my shopping experiences.

I personally am an artist and inventive installation builder of random stuff, and found objects. I also love the outdoors. So when I dream up new projects, besides home maintenance and gardening, I do my research on line, then go get my items. I have always enjoyed my visits and the staff of all types of individuals that assist me. I design things, make camping gear for my self, and need chains, brackets, variety of tools , screws, and replacement parts. I personally always enjoy my visits to this store. Even my spring garden needs were met. I like the over options from least expensive to most expensive in a category. I like to compare and get the best for the least. Artists love making things.

The store looks clean and there was a good amount of staff. The self-checkouts were easy to use and the cashier was friendly and helpful.

For a dishwasher purchase I highly recommend both of these employees; Silvia & Kay, great Customer Service! I am so grateful you work here. Thank you!

Very friendly and knowledgeable staff.

This is the store on phones road I live in West Olympia but I went to the store on phones road in Olympia or Lacey I started out with Moe in the carpeting area who is extreme big help she then got Bob who is an older gentleman that I believe is a new employee who if he didn't have the answer found the person that he needed to to find the answer and find my product. Which just came in from a truck was not even on the shelf yet so I didn't have to come back the following day and pick it up. It was a very good experience and they need to be recognized.

Anja and Jennifer helped me find an item and check out quickly. I was also offered a 2 year protection plan, which is something I didn't think about.

All of the staff in this store are friendly and knowledgeable.

Excellent store and employees

I really love shopping at the Olympia Home Depot! It is close to my home so very convenient, and almost always have what I want and need in stock. The employees have always been very friendly and helpful. Prices are competitive and I get offers and deals through email.

Mariah at check out noticed that the expensive cedar board that I purchased was of poor quality and adjusted my bill without my asking. I appreciate that she wants satisfied customers.

They do not enforce the mask policy at this store. I saw at least three groups of people without masks. Some of them were talking to store employees and no one asked them to put on a mask.

Employees are rude, no one wants to help, not very knowledgeable.

The items that I had trouble with the associate helped and I was in and out in minutes.

I like to shop at the Home Depot Store (#4708) in Olympia. The store is clean and is well supplied with items I need for home repairs. The store representatives are friendly and always willing to help you with little wait. Normally when I shop at the Home Depot Store, I am a satisfied customer because I find what I need. Thank you for your excellent customer support.

Went to the Olympia, Wa location to pick up a DeWalt Multi-Tool kit (battery and charger included) that was advertised for $99. Asked the store associate if it was in stock or if another store had one. The guy looked it up & the computer said “Online only - not available in stores.” Ended up spending $139 for the “Tool Only” (without battery or charger). Once I was home, I checked the computer again and found the one advertised for $99 was available at the Aberdeen, Wa store (45 miles away). Turns out it wasn’t just for online orders only! Went and bought the kit the next day and returned the first one I bought at the Olympia location.

Silvia R. in the appliance dept was amazing. She went above and beyond!! Truly a great employee..

We received excellent help in purchasing a new dryer and other items. Kudos to Silvia for her above and beyond customer service in the appliance department. Great prices and great service!