Reviews for Park Meadows #1508

Good store

Many times during the day I have to track down someone to help in the area I need assistance. Yesterday there were two employees talking and I waited for them to finish their conversation. Then I asked for assistance in an area several rows from where they were talking. I was shown where the magnets are, but the person did not offer to assist getting the magnet I needed. He just left. I had to ask a customer to reach the magnet I needed.

Employees are so very helpful, whether lighting, plumbing, appliances, or garden. They are, for the most part, knowledgeable and anxious to help

Employees walking through the store are very friendly. When stopping at stations such as flooring and/or plumbing, there is a long wait for assistance by employees. The carpeting samples are displayed randomly and not in any order. They could be assigned to aisles rather than round about displays. Phone calls for questions regarding delivery, installation and questions about billing are seldom if ever returned.

The ASSistant store manager "RICH" was flirting with young girls an completely ignored me.

This is my 4th or 5th time which I written up an evaluation of this store #1508... The help in this store has always been above average and most friendly... You never get the "bums rush"...... Generally they they help you, even then its not "their" dept. Most of the staff has a wide range of product knowledge and offer alternatives as a "REAL solution", not a way of getting "rid" of you.... The "real Specialists", often suggest numerous methods to solve your issue / problem. More often than not.... The suggestion is easy, thought out and within your planned budget..... They never act or show their disappointment should you not follow their guidance. This store has come into "it's own" in the last 6-12 months..... "Well done" store # 1508 !!!

Love this store! Their department leads are very knowledgeable and helpful! Easy to find want I need and get checked out.

Friendly staff and very helpful!!! Thank you!

The section of the store that displayed kitchen appliances, flooring, tile and carpet seemed somewhat disorganized and difficult to maneuver as I was doing my shopping. Additionally, some of the vinyl tile samples were missing from their sections. I did finally make my decisions but had I not been dedicated to making all of my choices for products and installation at Home Depot, I may have gone to another store.

The only reason I shop here is because its close to my house or I needed some thing immediately. Else this store has rude staffs and price is significantly high compared to other stores nearby. I would not recommend this place for home improvements stuffs. I just wish we had a Lowes or some other competitors nearby..

Tony was just terrific!

the assistants that I received during my visit was very helpful

No matter the area the employees were very knowledgeable and helpful.

Great service in the paint department today!

The personnel are extremely knowledgeable, helpful and courteous. I would go no where else for home improvement needs and supplies.

The personnel at this store are so helpful that if asked about a particular item, they won't just tell you what isle they will take to right to the item!! If your "solution" is off kilter, a service person will politely suggest the best solution.

I purchased lumber, drywall, window flashing etc., and requested it be pulled for pick-up. I was given an hour before it would be ready. When I arrived 2 hours later, nothing was ready. I had to pull everything myself. I then purchased 72 hr carpeting. That is carpet you pay more for to have a guaranteed installation 72 hrs after purchase. The day of install, after they were to arrive, I got a call telling me they wouldn't be able to get to me for 6 more days. I have tenants ready to move in 4 days after the install date. To say nothing about I had trades people scheduled to follow carpeting. I now have to pay overtime to those trades to get them back after carpet finally gets installed. I also have to pay my tenants to delay their move in date. Unfortunately this whole experience has been less than satisfactory.

This store is always neat and clean. All the employees (not just for their own department) are willing to help and answer questions. I like the fact that they will show you the product you are looking for instead of just saying "over there". Thanks,

While we were at The Home Depot today, we had the best customer service! Joey was wonderful helping us pick out a dryer to fit our needs and our budget. He also made certain that we had everything we would need for our new dryer. We also talked to Randy about flooring for an upcoming self project we are planning, and he was incredibly helpful. Thank you for making our shopping trip less stressful!

The people are always helpful!

This store has a surly employee who works its electrical aisle. He does not like to help customers find the products they're looking for so the costumer can checkout and get back to their project. He seems to think his time is more valuable.

IT'S ABOUT TIME FOR THE NEW STORE MANAGER TO START SPENDING TIME ON THE MERCHANDISE FLOOR AND WALK AROUND SPEAKING TO CUSTOMERS..... PUTTING OUT "GOOD WILL FEELERS", AND MAYBE AN INEXPENSIVE PROMO PIECE... LIKE "STIK-ON" NOTE PADS, OR "H-D CHEAP ROLLER BALL PENS......OR KEY RINGS......IF A SHOPPER IS DOING A MAJOR "BUY", PROVIDE A CUSTOMER INCENTIVE DISCOUNT OF A COUPLE PERCENTAGE'S --2-3..... THESE TYPE OF RECOGNITION'S GO A LONG WAY AND THE WORD GETS AROUND AT "WARP SPEED" TO FAMILY AND FRIENDS....

I have been in many home improvement stores and have never had the good experiences I always seem to have at Home Depot with the level of service and knowledge of their employees.

Watch buying previously opened items. I bought a screen door latch. I did not see the package had been opened until I got home. (There was one other on the shelf that obviously had been opened.) When I did open it, I found the two longest mounting screws were gone. Not a big deal. THen I discovered the latch is defective- does not operate with downward pressure, opens just fine lifting up on the lever. What this tells me is the store re-shelved for sale an item that had been returned as defective. Great business practice.... I see Walmart doing this all the time, first time I found this at Home Depot. Last trip to this store.

Great experience in Lawn and Garden. I have a section of my yard that is having trouble coming back after winter. And I do NOT have a green thumb! Went to lawn and garden, told my problem and showed some photos. The gentlemen gave me all the options and his recommendations on what to do. I walked out with all the stuff I needed...but most importantly, I left with knowledge and the confidence to do the project! Great experience.

Excellent choice of flowers. As good as Tagawa but cheaper.

A WELL RUN STORE WITH HELPFUL FRIENDLY PEOPLE WORKING THERE

Items in stock, store very clean

This store is a great location 95% of the time. It seems in late afternoons, there is not enough employees to provide any assisstance. The store will not let you cut your own wire, so there needs to be someone there to do so. At times, when you ask someone from other department, they say they cannot or they will get someone there, but no one ever comes.

Very pleased with all aspects of this store. Excellent help in finding the items we needed. All employees were courteous ,helpful and efficient.