Reviews for Poinciana #6851

It was 9pm. I worked all day and was exhausted. Because I am in the middle of remodeling my home, there were specific items I needed to have in place, the next day. I was stressed. Upon entering the self-check-out register, Phonia came with the warmest smile and asked "is there something I can help with?" She immediately began scanning the items! I almost cried!

After searching everywhere for the door size I needed, and finally going to Home Depot I found the one I was looking for but it didn't come in lefthand-outswing, thanks to the lady that helped me she said it can be ordered and so I will have my door, thanks to Diane.

Cashier Valeria was texting on her phone and did not even say a word...NOT EVEN THANK YOU. Train your employees Home Depot.

Found the rechargeable light I’ve been looking for!

I love visiting Home Depot they really are the toy r us for adults.

I will keep coming back, lots of selection for my garden..

Needed assistance locating an item. Both people I asked were very helpful - even when we could not locate the item at first.....found it in plain sight and teased staff about it being in front of our face....they laughed. Nice that they are all pleasant at this location.

Arlene was very helpful in helping us to check out. Told us how to use are phone number to get rewards. And fill out for the gift card survey.

EXCELLENT SERVICE EXCELLENT STAFF!! THANK U!!

Eriata, the Sales Associate who assisted me was great. I went to buy a stove and I ended up buying a dishwasher also. Her selling skills are great.

the computers were a hassle to puchase and check out took way to long

The store is great and plenty of product . Yeah, I’m aware of hurricane Ian and the inventory being low but the restock items were just not being stocked and the items were on the very top shelves and no one to stock them. Also the military and veteran discount cap should be raised from 400 dollars to infinity like Lowe’s does for the military. We spend a lot of money at Home Depot’s around the world and at this store because their are so many veterans shopping there the cap should be raised tin infinte

I shop this store all of the time and there hasn’t been a time I was dissatisfied or disappointed. The staff looks and seems happy and always willing to assist you.

Jeff Dobbyn in the appliance department was very helpful, knowledgeable in explaining the pro's and con's of the washers we were trying to decide on. With his help, I think we made the right decision. Thank you Jeff for all your assistance.

Roger in the wood cutting area was.very rude and disrespectful

Was there today buying materials for a room conversion everything easy to find and associates willing yo help ..Specifically Cashier Arlene she is a real asset to Home Depot keep up the smiles and GREAT job

I feel very confortable buy here, after checking everywhere, i went there, and i’m so happy Annette Morales from the tile section took care of me, she found all the positive alternatives, also answered me all my questions, and advise me with the calculator how much product do i need,

The store is ok as long as you don't need any assistance, if you do be prepared to wait, most likely for nothing..

I WAS VERY SATISFIED WITH MY BUY, EVENTHOUGHT THE CUSTOMER SERVIECE WAS A LITTLE DALAYED

the customer service in two occasions was great! Victoria and Erika were very polite and asked about a HomeDepot credit card. They also assisted me on where an item was. They were great!

I received outstanding customer service and assistance from one of the employees in the flooring department. Employees are always friendly and helpful at this store.

Friendly and helpful manager(amy)

I had a great experience at Home Depot purchasing my washer and dryer. Will return again for future appliance purchases. Thank you!

Zed was awesome! Despite the heat she was upbeat,friendly and helpful!

A+ I even won a prise.

Most times they are short staffed but the location and products are great.

Bought new blinds for kitchen and Bedroom.

Awesome employee!!! Did an excellent job on providing the maximum amount of knowledge on regrowing grass 10/10

The management should increase the salary of the employees for the good service they constantly do on a daily basis.

TEAM EXCELLENT, SUGGESTIONS ABOUT PAST EXPERIENCES WITH APPLIANCES AND SALES STAFF