#1 Home Improvement Retailer

Customer Store Reviews

  • 4.6 out of 628 reviews
91%Of Customers
Recommend This Store
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Showing 1-30 of 628 reviews
Only two self checkout lanes open in the entire store
On a Sunday afternoon!!! Absolutely insane. 30 plus people trying to check out.
by
    Paint
    I was very pleased withThe color of my paint.
    by
      • Recommended
      1 found this review helpful
      Chris O’ is the best employee Home Depot has - he’s a powerhouse and always there to help.
      Chris O’ has helped us load heavy items into our vehicles on several occasions. He’s a huge asset to this Home Depot location
      by
        • Recommended
        Great store
        Always helpful and always kind
        by
          • Recommended
          Home Depot is the best!
          They did a great job helping my husband get what we needed and we used my cc# without me being there.
          by
            • Recommended
            Excellent service!
            Sean Rokes, an appliance specialist, assisted us with our purchase of 2 appliances. He was very knowledgeable and courteous. He went above and beyond to help us, and patiently answered our many questions. I highly recommend looking for Sean at Home Depot if you are interested in purchasing an appliance.
            by
              • Recommended
              Great Cashier Service
              Victoria is an example of a wonderful cashier. She's a GEM...Appreciated all her assistance and fantastic attitude.
              by
                • Recommended
                Excellent Product
                Purchased a Milwaukee Diamond Max 2" hole saw and was surprised at the perfect cut. Have used other brands but this one went above expectations.
                by
                  • Recommended
                  Staff Shortages
                  Never enough help or people at their work stations!
                  by
                    • Recommended
                    Experience at Home Depot
                    I am a retired widow and had extensive damage to my house. (From Ian). I was look for items for the repair people and Bonnie saw me. She asked if she could help! She was wonderful! I have shopped at other places and they were helpful but Bonnie was outstanding. I will make Home Depot my first stop in looking for home improvement and repairs place. I would give her 10 stars. Most of the people there are great to help or find you someone who can.
                    by
                      • Recommended
                      Loaded a very heavy order into my truck for me
                      Wyatt, Trusting and the manager Mike went way out of their way to help me load over 3000 lbs of materials. Mike was extremely knowledgeable about the products and safety. Highly recommended!
                      by
                        • Recommended
                        Excellent associates
                        Associates are friendly once I walked in the store I was greeted so many times it was a great feeling thank you
                        by
                          • Recommended
                          Knowledgeable staff
                          We needed assistance getting a well pump from the locked case. Doug helped us with that and then stayed with us to make sure we had everything we needed for the repair. He was knowledge and happy to help!
                          by
                            • Recommended
                            Great Day
                            Went shopping and purchased some new appliances. What a wonderful experience. Cheryl was great. Crossed all the T's and dotted all the i's.
                            by
                              • Recommended
                              Excellent Kitchen Designer
                              If you are thinking about remodeling or designing your kitchen, you must ask for Cheri Lange. She's an expert and helped us every step of the way. Don't have photos to share yet.
                              by
                                • Recommended
                                NO TRILER PARKING
                                If you have a trailer don’t go to this depot. They let anyone park in the trailer park and you’ll have to lug your supplies across the parking lot!
                                by
                                  Found the exact light bars that I wanted. Very impressed that I found them with Bucky's help.
                                  Thank you for hiring good and personable workers. I've had impact windows installed, Bali pull down shades, and soon my new kitchen appliances will be delivered. Very happy with the Port Charlotte Home Depot.
                                  by
                                    • Recommended
                                    Great Staff
                                    The employees are alwatys willing to stop what they are doing and help someone. They will physically walk with you to the aisle. Not only thatvthey will take you to the section you need and wait to see if they can be of further assistance before they leave you. This includes checking you out ar the self checkouts
                                    by
                                      • Recommended
                                      great store
                                      great store and convenient
                                      by
                                        great store
                                        we own several properties and HD is where we purchase our supplies
                                        by
                                          • Recommended
                                          Customer service
                                          Best customer service experience, employees eager to help you.
                                          by
                                            Does not like disabled folks
                                            This store does not have mobility scooters that work! and if they are working, there are only 3 scooters for the entire store. Will not shop here again.
                                            by
                                              ENJOY SHOPPING AT THIS LOCATION
                                              Very organized store. Employees are willing to help, if needed. I would recommend this store to anyone in the area who needs items for their home projects
                                              by
                                                Friendly, clean and great service .
                                                I bought a house in port Charrollet and have been in the store several times and the employees are alway willing to help and the shelves are stocked and clean.
                                                by
                                                  • Recommended
                                                  They always try to help
                                                  Has a terrible experience buying a shed (TuffShed), the guy Esau in pro desk area helped me a lot trying to solve the problem with HD and TuffShed even when some access was not in his realm he found someone to help even more… that showed me the love for the company and how customer service should be. Good job!
                                                  by
                                                    • Recommended
                                                    Great customer service
                                                    I was greeted at the door, customer service was on point
                                                    by
                                                      • Recommended
                                                      Find the Proper Employee
                                                      You may have a decent shopping experience if you choose the well trained, caring, thoughtful employee. Good luck with this aspect.
                                                      by
                                                        The pits.
                                                        As a former Assistant Store Manager and Department Supervisor for Home Depot this store makes me sad. They have so many problems but no management to figure it out. I am still loyal Home Depot but this store is like going to the dentist… pay someone to hurt you.
                                                        by
                                                          • Recommended
                                                          Garden shopping
                                                          Found our hose, picked up organic soil bags very happy with choice will be back this store is worth the ride , love it
                                                          by
                                                            Extremely poor customer service
                                                            Couldn't get assistance with getting a key cut or buying a lawn mower! Cashier didn't get off of the phone for my purchase until he had to give me my change - for a very small purchase since I couldn't get help with what I came in to buy.
                                                            by
                                                              Showing 1-30 of 628 reviews

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