#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(410)585-9402
Tool & Truck Rental(410)585-9408
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6620 Reistertown Rd
Baltimore, MD 21215
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 366 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (366)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 366 reviews
The employees in this store are Very Knowledgable and Helpful! Ms. Kathy approached me to offer ...
The employees in this store are Very Knowledgable and Helpful! Ms. Kathy approached me to offer assistance as opposed to me looking for help. And, after asking about the purpose for the purchase. She made several recommendations based on various situations - "OPTIONS!" :) Ms. Faith also provided "WORLD CLASS CUSTOMER SERVICE - WITH A BRIGHT SMILE!" And, when I left, I realized that I was still smiling "In The Parking Lot!!!" Thank You Ladies!
by
  • Verified Purchase
  • Recommended
Quincy in paints in excellent in providing valuable information.
Quincy in paints in excellent in providing valuable information.
by
  • Verified Purchase
  • Recommended
the product was easy to find, the store Assoc. Mr. Bill was very helpful.
the product was easy to find, the store Assoc. Mr. Bill was very helpful.
by
  • Verified Purchase
  • Recommended
yes store was very clean and people was friendly
yes store was very clean and people was friendly
by
  • Verified Purchase
  • Recommended
I was very impress with the sales person, who not only assisted me with what I was looking for, b...
I was very impress with the sales person, who not only assisted me with what I was looking for, but he also walked with me to the aisle in question. Furthermore, he made certain that I understood how to use the materials that I was going to purchase. I would also add that the store was very clean and organized.
by
  • Verified Purchase
  • Recommended
THIS IS ONE OF YOUR FRIENDLIER STORES. PERSONNEL VERY HELPFUL N FRIENDLY. I SHOP HERE A LOT. MAI...
THIS IS ONE OF YOUR FRIENDLIER STORES. PERSONNEL VERY HELPFUL N FRIENDLY. I SHOP HERE A LOT. MAINLY USE CASH BUT THIS TIME I USED THE CARD. REPAIRING MY HOME AT THE MOMENT. I DO THINK YOUR STORE IS GREAT BUT SOMETIMES WHEN I FIND A GOOD PRODUCT YOU CHANGE UP ON ME N DISCONTINUE THAT VERY ITEM I NEED.
by
  • Verified Purchase
  • Recommended
I always find the items that I am looking for in this store. The staff are friendly and helpful.
I always find the items that I am looking for in this store. The staff are friendly and helpful.
by
  • Verified Purchase
  • Recommended
I love to shop at a store where the workers are friendly. You have to be a people person to deal ...
I love to shop at a store where the workers are friendly. You have to be a people person to deal with people and different attitudes. This store is a success in that area. The store is always clean and the workers are very helpful.
by
  • Verified Purchase
  • Recommended
The Home store #2584 is a superb place to purchase all your building needs. These guys are very n...
The Home store #2584 is a superb place to purchase all your building needs. These guys are very nice, take their time to help you find what you need and provide an overall superb experience.
by
  • Verified Purchase
  • Recommended
Store personnel were professional and friendly especially cashier Shade
Store personnel were professional and friendly especially cashier Shade
by
  • Verified Purchase
  • Recommended
Great store and great people with super customer service.
Great store and great people with super customer service.
by
  • Verified Purchase
  • Recommended
I consistently find what I'm looking for in this store. The sales people are courteous and helpful
I consistently find what I'm looking for in this store. The sales people are courteous and helpful
by
  • Verified Purchase
  • Recommended
When coming to Home Depot I don’t feel welcome but today I was greeted and felt very welcome by a...
When coming to Home Depot I don’t feel welcome but today I was greeted and felt very welcome by a young guy in the lumber department marquic so overall thumbs up
by
  • Verified Purchase
  • Recommended
The store was clean and uncluttered. I was extremely impressed with the ladies in the appliance d...
The store was clean and uncluttered. I was extremely impressed with the ladies in the appliance department. The customer service was extremely good.
by
  • Verified Purchase
  • Recommended
Great customer service and the employees are extremely knowledgeable.
Great customer service and the employees are extremely knowledgeable.
by
  • Verified Purchase
  • Recommended
Lots of friendly people work there and very helpful.
Lots of friendly people work there and very helpful.
by
  • Verified Purchase
  • Recommended
It's a warm pleasant place to shop. They make you feel like family.
It's a warm pleasant place to shop. They make you feel like family.
by
  • Verified Purchase
  • Recommended
I needed to get some keys done & there were 2 people in front of me. Mr Chris D 25 offered to hel...
I needed to get some keys done & there were 2 people in front of me. Mr Chris D 25 offered to help out while the other guy was also doing keys. He said he was getting off in 15 mins and could've walked pass & let the other employee continue to do keys. Which is why I took the time to say he did a great job & do this survey.
by
  • Verified Purchase
  • Recommended
I have been shopping at this location for the past 10 year. On my latest visit last week (9/24), ...
I have been shopping at this location for the past 10 year. On my latest visit last week (9/24), the customer service was CONSIDERABLY better than EVER before. I was greeted and helped by 3 different associates and each seemed knowledgeable and genuinely wanted to help. There has definitely been a change since the last time I was there. Great Experience!
by
  • Verified Purchase
  • Recommended
This store has truly improved from how I remember. I usually go up to the Home Depot further out
This store has truly improved from how I remember. I usually go up to the Home Depot further out
by
  • Verified Purchase
  • Recommended
Associates are helpful, store is clean, usually stocked sufficiently though not always abundantly...
Associates are helpful, store is clean, usually stocked sufficiently though not always abundantly. Frequent visits make for faster check outs because associates learn your needs & wants so assistance is more efficient. The Tool Rental always has what I need & seems there's rarely a wait.
by
  • Verified Purchase
  • Recommended
Left the store feeling very inspired. Everyone I encountered was friendly and always offered assi...
Left the store feeling very inspired. Everyone I encountered was friendly and always offered assistance. I will continue to shop at this location. They have a wonderful array of products
by
  • Verified Purchase
  • Recommended
Excellent help and advice from courteous and gracious associates. Good product lines, fairly pric...
Excellent help and advice from courteous and gracious associates. Good product lines, fairly priced. Highly recommended.
by
  • Verified Purchase
  • Recommended
Great prodesk team! Professional, organized, & knowledgable.
Great prodesk team! Professional, organized, & knowledgable.
by
  • Verified Purchase
  • Recommended
That store is great, one of the best Home Depot's in the district even if it's one of the smalles...
That store is great, one of the best Home Depot's in the district even if it's one of the smallest ones. Everyone is very helpful. I got in & got out. Leon in lumber was great with a capital G. I like everything he brings to the table for that department and the store itself.
by
  • Verified Purchase
  • Recommended
This store has awesome customer service the employees are always so helpful and knowledgeable abo...
This store has awesome customer service the employees are always so helpful and knowledgeable about the products they sell. They know my face and are very welcoming every time I go there. This is always my Home Depot of choice!
by
  • Verified Purchase
  • Recommended
Great place to shop , Helpful and knowledge able employees.
Great place to shop , Helpful and knowledge able employees.
by
  • Verified Purchase
  • Recommended
GOOD WORKER REAL HELPFUL
GOOD WORKER REAL HELPFUL
by
  • Verified Purchase
  • Recommended
I have always depended on Home Depot to come to my rescue, whenever I need something fixed, repla...
I have always depended on Home Depot to come to my rescue, whenever I need something fixed, replaced, painted or caulked. I run to my branch & ask the salespeople how to do certain jobs & they always assist me in getting my problems fixed. The same applies for my garden supplies. I also appreciate the closeness in location to me. It is right around the corner, so to speak, from my home. Thank you for always being there to help the public.
by
  • Verified Purchase
  • Recommended
ALOT OF EMPLOYEES STANDING AROUND WATCHING ME LOOK FOR ITEMS I NEEDED WITHOUT ASKING IF I NEED AS...
ALOT OF EMPLOYEES STANDING AROUND WATCHING ME LOOK FOR ITEMS I NEEDED WITHOUT ASKING IF I NEED ASSISTANACE. THIS LOCATION SEEMS TO FOCUS ON CONTRACTORS ONLY
by
  • Verified Purchase
Showing 1-30 of 366 reviews

Nearby Stores

Find Another Store

8729 Liberty Road

Randallstown, MD 21133

4.33 mi

Tool & Truck Rental

(410)701-4668

Pro Service Desk

(410)701-4662

Mon-Sat: 6:00am - 9:00pm

Sun: 8:00am - 8:00pm

9818 Reistertown Rd

Owings Mills, MD 21117

4.78 mi

Tool & Truck Rental

(410)902-2407

Pro Service Desk

(410)902-2400

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

6000 Baltimore National Pike

Catonsville, MD 21228

5.31 mi

Tool & Truck Rental

(410)719-6400

Pro Service Desk

(410)719-6414

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm