#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(540)265-9000
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3217 Hershberger Rd Nw
Roanoke, VA 24017
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 480 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (480)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 480 reviews
This is a great store, just when i thought i was going to spend more i spent less. My husband is ...
This is a great store, just when i thought i was going to spend more i spent less. My husband is sick so im doing these projects in the dark. The store is always clean when i go. I called about the product and when i got there it was in stock and i found it wih ease with the help of a lady that was super nice.
by
  • Verified Purchase
  • Recommended
Close by and are always fully stocked.
Close by and are always fully stocked.
by
  • Verified Purchase
  • Recommended
Every dept has someone knowledgeable in that area. It is a great help.
Every dept has someone knowledgeable in that area. It is a great help.
by
  • Verified Purchase
  • Recommended
great service and very organized and personnel great
great service and very organized and personnel great
by
    • Recommended
    Friendly service
    Friendly service
    by
    • Verified Purchase
    • Recommended
    The associates are friendly and knowledable. I appreciate that Home Depot welcomes dogs.
    The associates are friendly and knowledable. I appreciate that Home Depot welcomes dogs.
    by
      • Recommended
      This store is a very nice place every time I visit this store Iam able to find just what I came i...
      This store is a very nice place every time I visit this store Iam able to find just what I came in there for I've got my 50gallon water tank from this store plus they had some one to install it for Me and just recently I've purchased some roofing single an had great help from someone working in the store thanks again. Homedepot you an your employees are the best keep up the good job. You all going to be see me all summer.
      by
      • Verified Purchase
      • Recommended
      this needs to have the the ability to research product spec info. a simple thing as does this pro...
      this needs to have the the ability to research product spec info. a simple thing as does this product provide a color chart and how to get one if not in store.
      by
      • Verified Purchase
      • Recommended
      Very nice, clean
      Very nice, clean
      by
      • Verified Purchase
      • Recommended
      This is a nice store to visit. Would recommend this store to other people.
      This is a nice store to visit. Would recommend this store to other people.
      by
      • Verified Purchase
      • Recommended
      This store is great
      This store is great
      by
      • Verified Purchase
      • Recommended
      I absolutely LOVE this store! The employees are very polite, friendly and have gone above and bey...
      I absolutely LOVE this store! The employees are very polite, friendly and have gone above and beyond to help me! (And truly know their departments!) Thank you Home Depot #4609 Roanoke!!!!
      by
      • Verified Purchase
      • Recommended
      Great store,great people working there always ready to help you. When you need something this sto...
      Great store,great people working there always ready to help you. When you need something this store has it, not like some other hardware stores that have empty bins.
      by
      • Verified Purchase
      • Recommended
      None of the associates knew if the store even carried outdoor pond supplies, much less where they...
      None of the associates knew if the store even carried outdoor pond supplies, much less where they might be located. When someone was paged to help, no one showed up at the service desk. I left without buying all of the things I needed. I will never shop at this Home Depot again. I would rather travel the extra distance to the store on Franklin Road or Christiansburg than be treated like my purchase was not of importance.
      by
      • Verified Purchase
      We went to 3 other stores in our area before going Home Depot,Home Depot had the best price on ap...
      We went to 3 other stores in our area before going Home Depot,Home Depot had the best price on appliances , I highly recommend Home Depot for the best prices, the customer service was excellent we came at 9 pm we were not rush to make a decision , the associate was very patient with us, the store was clean
      by
      • Verified Purchase
      • Recommended
      Great prices and helpful employees
      Great prices and helpful employees
      by
      • Verified Purchase
      • Recommended
      The associates were great.
      The associates were great.
      by
      • Verified Purchase
      • Recommended
      great experience
      great experience
      by
      • Verified Purchase
      • Recommended
      always shop there always helpful
      always shop there always helpful
      by
      • Verified Purchase
      • Recommended
      always a shopping pleasure
      always a shopping pleasure
      by
      • Verified Purchase
      • Recommended
      Store is very clean and customer service was very professional
      Store is very clean and customer service was very professional
      by
      • Verified Purchase
      • Recommended
      i always enjoy shopping there
      i always enjoy shopping there
      by
      • Verified Purchase
      • Recommended
      Store very helpful.
      Store very helpful.
      by
      • Verified Purchase
      • Recommended
      I've never received service like in this store. Employees speak to me as I go by. They ask if I...
      I've never received service like in this store. Employees speak to me as I go by. They ask if I need help with something. I like this store!!
      by
      • Verified Purchase
      • Recommended
      Mieka at the paint desk was friendly, helped us figure out exactly what we wanted and how to impl...
      Mieka at the paint desk was friendly, helped us figure out exactly what we wanted and how to implement it in our home! We had a great experience and will definitely be back!
      by
      • Verified Purchase
      • Recommended
      2 found this review helpful
      It’s a great place
      It’s a great place
      by
      • Verified Purchase
      • Recommended
      Difficult to find any help and when I do they cannot direct me to where to go. Employees are rud...
      Difficult to find any help and when I do they cannot direct me to where to go. Employees are rude and don't seem to care about my business.
      by
      • Verified Purchase
      what a mower (cub cadet ultima ZT1-50 FAB) Well pleased with performance
      what a mower (cub cadet ultima ZT1-50 FAB) Well pleased with performance
      by
      • Verified Purchase
      • Recommended
      Clean store and extremely friendly and helpful staff, always find what i need for a great price a...
      Clean store and extremely friendly and helpful staff, always find what i need for a great price and am always asked if i need help
      by
      • Verified Purchase
      • Recommended
      Best shopping exsperiance ever. We was lost, and purchased about 25 or more items, and an employe...
      Best shopping exsperiance ever. We was lost, and purchased about 25 or more items, and an employee had to guide us to about everyone. They all were so friendly, knowledgeable, friendly, and sincere it was amazing. Never seen such a bunch of employees at the end of their shift so willing, and eager to help, without feeling rushed, or givin a short answer one time. We got everything we came after. I'm so impressed. I worked in retail for 15 plus years at a the #1 retail stores in the world. I was a dept manager, and a customer service manager. I'm so impressed!
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 480 reviews

      Nearby Stores

      4176 Franklin Road

      Roanoke, VA 24014

      5.60 mi

      Pro Service Desk

      (540)772-8802

      Mon-Sat: 6:00am - 10:00pm

      Sun: 8:00am - 8:00pm

      200 Conston Ave

      Christiansburg, VA 24073

      26.36 mi

      Pro Service Desk

      (540)394-4404

      Mon-Sat: 6:00am - 10:00pm

      Sun: 8:00am - 8:00pm

      7902 Graves Mill Road

      Lynchburg, VA 24502

      42.04 mi

      Pro Service Desk

      (434)832-1262

      Mon-Sat: 6:00am - 10:00pm

      Sun: 8:00am - 8:00pm