#1 Home Improvement Retailer

Customer Store Reviews

  • 4.8 out of 847 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (847)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 847 reviews
The associates at the store were wonderful!! I had dealings with a Manager named Charlotta and s...
The associates at the store were wonderful!! I had dealings with a Manager named Charlotta and she resolved my problem with a smile, great attitude and kindness. My cashier Emily was also very nice. Great store in Cape Coral!!
by
  • Verified Purchase
  • Recommended
James in the hardware department was exceptionally helpful and provided detailed instructions on ...
James in the hardware department was exceptionally helpful and provided detailed instructions on how I could finish my project successfully even though the item I was looking for was unavailable as it was a very custom item.
by
  • Verified Purchase
  • Recommended
Some prices are better than their competitors, most employees were friendly and knowledgeable, bu...
Some prices are better than their competitors, most employees were friendly and knowledgeable, but not all. Store is generally clean and orderly. Does not always have in stock what they have online. Check to make sure. I would recommend this sore/location to others.
by
  • Verified Purchase
  • Recommended
I live closer to other locations but this location I find not only has more of a selection but th...
I live closer to other locations but this location I find not only has more of a selection but the employees are very helpful. It's worth the extra mile.
by
  • Verified Purchase
  • Recommended
The store is very clean and the employees always ask to you if you need help.Is a friendly place,...
The store is very clean and the employees always ask to you if you need help.Is a friendly place, and you get the assistance any time you needed.
by
  • Verified Purchase
  • Recommended
If you are looking for superior customer service, this store it IT. I shop here a lot, and have N...
If you are looking for superior customer service, this store it IT. I shop here a lot, and have NEVER had a bad experience. thank you for a good place to shop! employees are always available, and very friendly. you are doing it right!!!!
by
  • Verified Purchase
  • Recommended
This store is very clean and organized. It was east to find the supplies we need and got advice w...
This store is very clean and organized. It was east to find the supplies we need and got advice when we asked for it. Lot's of help when you need it. Staff is friendly, courteous and ready to help at your request. You will be in an out very quickly, very short wait times.
by
  • Verified Purchase
  • Recommended
Overall satisfied with service cleanliness and cashier Ursula
Overall satisfied with service cleanliness and cashier Ursula
by
  • Verified Purchase
  • Recommended
Love shopping at Home Depot. They always have what I need.
Love shopping at Home Depot. They always have what I need.
by
  • Verified Purchase
  • Recommended
I know nothing about home improvement projects. This place has the staff to help me. I love comi...
I know nothing about home improvement projects. This place has the staff to help me. I love coming here. Love the military discounts too.
by
  • Verified Purchase
  • Recommended
I found the patio table and chairs I wanted. I was not able to access the table, so I asked an em...
I found the patio table and chairs I wanted. I was not able to access the table, so I asked an employee for assistance. I asked Patrick. He works in the custom cabinetry area, but said he would help me. He found a cart, moved boxes to get to the table I wanted, and he loaded the table and 2 chairs onto the cart for me.
by
  • Verified Purchase
  • Recommended
Best store in area; great employees; extremely well stocked.
Best store in area; great employees; extremely well stocked.
by
  • Verified Purchase
  • Recommended
The home depot is by far the best in terms of pricing, product choices and customer service. We ...
The home depot is by far the best in terms of pricing, product choices and customer service. We are always very professionally treated and we couldn't be happier!
by
  • Verified Purchase
  • Recommended
The store was clean and easy to maneuver through the aisles. Other stores tend to have things (me...
The store was clean and easy to maneuver through the aisles. Other stores tend to have things (merchandise) in the aisles which makes it difficult to get around when your pushing a cart. Also, the staff has always been very friendly and willing to help locate items even if the item is not in their particular section. I don't like to shop, but it is inevitable task and I don't mind shopping here because it is always a pleasant experience.
by
  • Verified Purchase
  • Recommended
This is a great store, well stocked and staffed with the most helpful employees. It's a convenien...
This is a great store, well stocked and staffed with the most helpful employees. It's a convenient location as well. I highly recommend this store to anyone needing home improvement projects.
by
  • Verified Purchase
  • Recommended
Horrible experience a couple of times. No one is friendly or helpful. Appliances are delivered ...
Horrible experience a couple of times. No one is friendly or helpful. Appliances are delivered damaged. The website to schedule pickup doesn't work & no one can find the item you are there to pick up.
by
  • Verified Purchase
It is nice to go into a store that has enough friendly cashiers working to not have to wait forever.
It is nice to go into a store that has enough friendly cashiers working to not have to wait forever.
by
  • Verified Purchase
  • Recommended
Easy to find products, friendly staff, variety and quality of products. Short time to check out.
Easy to find products, friendly staff, variety and quality of products. Short time to check out.
by
  • Verified Purchase
  • Recommended
Made a significant amount of purchases at this store throughout the home renovation process. Eac...
Made a significant amount of purchases at this store throughout the home renovation process. Each time sales associates were extremely helpful and very knowledgeable about the process and timeline relating to our orders. If we had any dissatisfaction, a service representative was quick to make it right.
by
  • Verified Purchase
  • Recommended
Great staff
Great staff
by
  • Verified Purchase
  • Recommended
Love the store
Love the store
by
  • Verified Purchase
  • Recommended
The store was clean and the employees were friendly
The store was clean and the employees were friendly
by
  • Verified Purchase
  • Recommended
The store was exceptionally busy but my cashier was waiting and encouraged me to come to her lane...
The store was exceptionally busy but my cashier was waiting and encouraged me to come to her lane and my check out was really fast!!!! She even told me to replace my jugs of water as she was finishing ringing up my items!! Can't beat THAT service!!!!! No waiting, love it!!!!
by
  • Verified Purchase
Found exactly what I needed at Home Depot!
Found exactly what I needed at Home Depot!
by
  • Verified Purchase
  • Recommended
Helpful employees that answer questions and get me the products that I need.
Helpful employees that answer questions and get me the products that I need.
by
  • Verified Purchase
  • Recommended
I appreciate being able to find an employee who could help me.
I appreciate being able to find an employee who could help me.
by
  • Verified Purchase
  • Recommended
Poor customer service. Had to call customer service on my cell phone, from the Door Dept. to try ...
Poor customer service. Had to call customer service on my cell phone, from the Door Dept. to try & get help, after waiting well over 15 min She blamed the cleaning guy for my wait after he was nice enough to page for help twice with no answer. 4 staff walked by me as I was hanging and waiting for help. No one stopped.
by
  • Verified Purchase
Staff almost always very helpful. Store has what we want 98% of the time and is willing to order...
Staff almost always very helpful. Store has what we want 98% of the time and is willing to order it if not.
by
  • Verified Purchase
  • Recommended
The store is easily navigated, clean, products in stock, and assistance is always a step away. Ve...
The store is easily navigated, clean, products in stock, and assistance is always a step away. Very knowledgeable associates! This is my go to Home Depot...
by
  • Verified Purchase
  • Recommended
This is a great store. It's a little farther than the competitor but worth the trip. I would hig...
This is a great store. It's a little farther than the competitor but worth the trip. I would highly recommend this store!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 847 reviews

Nearby Stores

Find Another Store

3031 Ne Pine Island Rd

Cape Coral, FL 33909

7.61 mi

Tool & Truck Rental

(239)656-7227

Pro Service Desk

(239)656-7214

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

14655 S Tamiami Trail

Fort Myers, FL 33912

9.35 mi

Tool & Truck Rental

Pro Service Desk

(239)433-8085

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

3402 Forum Blvd

Fort Myers, FL 33905

12.03 mi

Tool & Truck Rental

(239)274-1108

Pro Service Desk

(239)274-1102

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm