#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(860)620-8402

Tool & Truck Rental

(860)620-8408

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1816 Meriden Waterbury Turnpike

Southington, CT 06489

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Customer Store Reviews

  • 4.7 out of 393 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (393)
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Showing 1-30 of 393 reviews
Bill
I would like to thank Bill for being an absolutely outstanding associate. He made a very trying day into a successful day!!! Bill went far above the call of duty for me. Bill took a substantial amount of time to make things right for me. THANK YOU BILL!!!
by
    • Recommended
    Friendly Employees
    I called the service desk and asked if they could cut some plywood that I was going to buy. They told me in the morning as the saw operator with be there to complete the order. He was great, cut to perfection!!! Employees are very friendly and helpful.
    by
      • Recommended
      Most helpful and courteous
      I just purchased a range and hood
      by
        • Recommended
        excellent employies
        the help in this store is fantastic.
        by
          • Recommended
          EXCELLENT CUSTOMER SERVICE !!!!
          Deb and Erin made this shopping experience seem like I was in a Hallmark movie! So helpful! Thank you and Happy Holidays!
          by
            • Recommended
            Nice user friendly store
            Always find what I need and if I'm puzzled most employees will help with getting a solution to the issue.
            by
              • Recommended
              Experience @ Home Depot
              There were a lot of people working in the isles asking if we needed any help. We spoke with 3 of them and everyone was so helpful and sweet!
              by
                • Recommended
                SouthSouthingtonReview
                This location is very convenient pleasant employees and helpful
                by
                  • Recommended
                  Good Experience
                  My husband & I shopped in the South Southington store yesterday. The staff was friendly & helpful. The store was clean & well stocked. Plants outside were beautiful.....they looked healthy & well cared for. It was an easy & pleasant shopping trip.
                  by
                    • Recommended
                    South Southington, CT store has excellent employee
                    I went to South Southington store for topsoil on 2 occasions. First trip was for 20 bags. Joshua the parking lot attendant was called and came immediately to load on flatbed and load into my car. So friendly kind hard working. I offered a tip to him but he explained he could not accept it and explained HD doesn’t allow it. He said “it’s my job to do this but thank you” I returned for another 31 bags of soil and again Joshua was parking lot attendant. He was called to come and load onto flatbed and into my car.. again he came immediately smiling and remembered me from my previous visit. Hard worker kind sincere and doing a great job. HD found a gem
                    by
                      • Recommended
                      Immature Help
                      A male employee left me hanging while they went on break. I ran into the employee as he was checking back in at the service desk.
                      by
                        Cashier overcharged me
                        I bought 2 2x6x10 boards and was charged for 5. Cashier seemed confused about adding the amount of boards
                        by
                          Gisele was excellent!
                          My cashier Gizelle was wonderful. She helped me so much.
                          by
                            • Recommended
                            Good employees
                            They will help you with any information
                            by
                              • Recommended
                              Best store
                              I bought a snowblower last min and so happy with it
                              by
                                • Recommended
                                Front door replacement
                                I understand Home Depot in several stores uses Odessa builders LLC !! We had a front door installed by this horrible company !! I would never use Home Depot for any more home projects if this company has anything to do with the job.
                                by
                                  Always in stock.
                                  We love our Ryobi Saw table and other tools. Definitely putting them to use in our new home!
                                  by
                                    • Recommended
                                    Customer service
                                    Assistance I needed was provided and it saved me time and money
                                    by
                                      • Recommended
                                      Home Depot Southington CT
                                      Friendly helpful personnel. Lots of items on display but the hardware area needs more variety for screws bolts nuts etc.ee
                                      by
                                        • Recommended
                                        Joan is one of the nicest people in your store I have had a few problems in the past and Joan has...
                                        Joan is one of the nicest people in your store I have had a few problems in the past and Joan has always made them better
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        My Fathers Day Celebration
                                        My Fathers Day Celebration
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        THE STAFF AT THIS LOCATION GO ABOVE AND BEYOND TO MAKE YOUR SHOPPING EXPERIENCE GREAT. SEAN BALL...
                                        THE STAFF AT THIS LOCATION GO ABOVE AND BEYOND TO MAKE YOUR SHOPPING EXPERIENCE GREAT. SEAN BALL AND DONNA RUSSEL ARE TWO OF THE NICEST, HARD-WORKING AND KNOWLEDGABLE STAFF THAT I HAVE EVER EXPERIENCED. THEY COULD TEACH THE STAFF AT OTHER LOCATIONS HOW TO BE NICE AND HELPFUL. THANK YOU HOME DEPOT SOUTH SOUTHINGTON, FOR GOING OUT OF YOUR WAY TP MAKE MY SHOPPING EXPERIENCE SO GREAT.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        The customer service is informed and so helpful!!! The employees I've spoken with recently gave ...
                                        The customer service is informed and so helpful!!! The employees I've spoken with recently gave me great advice and my porch is coming out great! From information on orbital sander rentals, vacuuming and washing porch, then priming and now preferred paints, they have helped me beautify my home (for reasonable prices!)
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Best Homedepot in my area. find exactly what Ineed when I NEED IT.
                                        Best Homedepot in my area. find exactly what Ineed when I NEED IT.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        The selections offered were in stock and fairly priced. The associate at the checkout was very cu...
                                        The selections offered were in stock and fairly priced. The associate at the checkout was very customer friendly and knowledgeable. Very professional as a Home Depot employee. Area was clean and social distancing/wearing of masks was present too.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        The store is always well stocked, and, anyone asked will always point me in the right direction. ...
                                        The store is always well stocked, and, anyone asked will always point me in the right direction. This time I did not need any direction, since plants were on display outside. Quality plants, and, well watered. Know that this takes time, but, is necessary to provide for good planting at home.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        To me this Home Depot is a pleasure to shop at.
                                        To me this Home Depot is a pleasure to shop at.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Clean, friendly store... helpful employees that don’t ignore you as with other locations.
                                        Clean, friendly store... helpful employees that don’t ignore you as with other locations.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Custmer service is terrible and management when made aware of issues does nothing. You can't ev...
                                        Custmer service is terrible and management when made aware of issues does nothing. You can't even get back a simple phone call when told to expect one. If you have a question dont expect an answer and if you do manage to find someone the answer is never right. This is what you encounter when management doesn't care about customers. HOW SAD.
                                        by
                                        • Verified Purchase
                                        Absolutely love this store. I drive past another store to go to Southington
                                        Absolutely love this store. I drive past another store to go to Southington
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Showing 1-30 of 393 reviews

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