#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(203)573-7425
Tool & Truck Rental(203)573-7430
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
575 Bank St
Waterbury, CT 06708
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Customer Store Reviews

  • 4.5 out of 560 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (560)
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Showing 1-30 of 560 reviews
Ira and Mike from hardware are awesome
I buy 6 ft 1x2’s to make American flags. I was once looking for a part to my Dremel and Mike went above and beyond to help me find it. Even when the part was not in the store. Also there were no more 1x2’s out and I asked the cashier who went to get Ira who found the 1x2’s and stocked the shelf and was super friendly.
by
    • Recommended
    Knowleabke staff
    Kim in design and Sanger’s on the register helped me acquire a product not in stock, saved me an extra 50 dollars and set up military status on the app.
    by
      Good stuff
      Eggy was great to buy there
      by
        • Recommended
        Quantitative in the shelves
        The only thing I had an issue with was the quantities of light switches on the shelf. There were only two of the double light switches and one box was open missing parts so I was only able to get 1.
        by
          • Recommended
          Awesome plumbing deals
          Faucet selection is awesome and most are on display so you can see it out of the box. Great for making a selection
          by
            • Recommended
            Rating of my Home Depot
            They have any thing you could ever need for Garden and home. I walked around the whole store and saw all kinds of things that I could use. I was there for 2 hours. Loved it
            by
              • Recommended
              goated store
              employees are authentically themselves while also delivering good customer service & creating a comfortable atmosphere.
              by
                • Recommended
                Convenient and Well-Stocked
                Sometimes Waterbury gets a bad wrap. This store is convenient, and usually well-stocked. I have never had an issue finding what I needed or getting help from staff.
                by
                  Lovely staff!
                  I went in to buy a few more plants and gardening soil. Everyone was very helpful and friendly, so I felt very welcomed from the start to the finish. The store was neat and organized, and the staff felt genuine!
                  by
                    • Recommended
                    Great over all store
                    They have a Good selection of products
                    by
                      • Recommended
                      Employees that real do care
                      Every time I shop here someone walks up to me and offers assistance.
                      by
                        • Recommended
                        Great customer service
                        Waterbury Home Depot consistently provides great customer service, very helpful and attentive personnel!
                        by
                          • Recommended
                          Terrific Experience!!!
                          I had a wonderful experience at this store. Jessica at the front register was terrific.
                          by
                            • Recommended
                            PAINT DEPARTMENT
                            THE EMPLOYEES AT THE PAINT DEPARTMENT WERE KNOWLEDGEABLE AND VERY HELPFUL. I WAS EXTREMELY HAPPY WITH MY PAINT COLOR PURCHASE
                            by
                              • Recommended
                              Excellent Customer Service
                              Marvin, Miguel, Dayshawn, Rose A., RaKayla, Al & Venus are so helpful, kind and courteous. They go out of their way to help you with anything you need. They are all very knowledgeable, friendly, and respectful. Highly recommend this store. Thank you!
                              by
                                • Recommended
                                Great
                                Great Home Depot. They are the best in CT. Only Home Depot that knows what they are doing.
                                by
                                  • Recommended
                                  Great crew!
                                  I work for a local business and have to come in almost every day and the employees at this home depot make me feel like party of their crew.
                                  by
                                    • Recommended
                                    Appliance Purchase Fine BUT DELIVERY NOT SO MUCH
                                    Major appliances purchased. Delivery/installation delays and errors lasted over 3 weeks.
                                    by
                                      Great customer service
                                      Very helpful and knowledgeable
                                      by
                                        • Recommended
                                        Very helpful
                                        Staff here is very helpful. They will go out of there way to locate items that are not at the listed location on the app.
                                        by
                                          • Recommended
                                          1 hardware
                                          Dasean help me out by saving a lot of money and his service was very grateful I am very glad he works there doing his best with a smile on his face and the people in rugs also help me out choosing a great carpet for my cats it was a woman and male that help and I thank them so much for helping with their best opinion it’s what makes me shop there again see all the smiles and helpful gratefulness
                                          by
                                            • Recommended
                                            Number 1 hardware store
                                            Dasean help me out by saving a lot of money and his service was very grateful I am very glad he works there doing his best with a smile on his face and the people in rugs also help me out choosing a great carpet for my cats it was a woman and male that help and I thank them so much for helping with their best opinion it’s what makes me shop there again see all the smiles and helpful gratefulness
                                            by
                                              • Recommended
                                              This store sucks
                                              This store is always a dump with mismatched product on shelves, and needed products out of stock. The associates are generally useless IF you are able to find one. There are roving solicitors trying to sell you various home projects and services that are pushy and wont take no for an answer. Very irritating. Also, they try to force you to use self checkouts which i refuse to do.
                                              by
                                                Great customer service!
                                                Customer service employee Ganyika went Above and Beyond to make sure all my questions were answered clearly and professionally. Very pleased with visit.
                                                by
                                                  • Recommended
                                                  Mr Pete
                                                  Great Job Waterbury Strong !
                                                  by
                                                    • Recommended
                                                    Happy to go to home depot
                                                    I went to Home Depot today to find a power tool to do a job and I needed help. I received help from a great check out lady. Jessica W. And Jimmy in power tools was very helpful. She was very kind too. Thank you one other young lady helped too. Thank you!
                                                    by
                                                      • Recommended
                                                      Something; is Happening Here
                                                      Shopping at Home Depot in Waterbury, CT, lately has been a better than average experience. Their newest roster of employees get us DYI-ers. They all seem to have a keen sense making themselves available to meet customer needs, without hesitation. Kudos and Bravo!
                                                      by
                                                        • Recommended
                                                        Perfect customer service
                                                        Yesterday I bought bathroom wall tile and cannot say enough good things about the salesperson as well as the store. It was a wonderful experience and would highly recommend this store. Very customer oriented. An all around pleasant experience.
                                                        by
                                                          • Recommended
                                                          Dirty and expired inventory
                                                          Went in looking for Loctite spray foam insulation and found it under 1/8 inch of dust and two years past expiration!
                                                          by
                                                            Great help from staff at this store
                                                            This is a well-stocked store with plenty of helpful, knowledgable staff members.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 560 reviews

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