#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(608)254-3164

Tool & Truck Rental

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

136 Commerce St

Lake Delton, WI 53940

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 536 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (536)
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Showing 1-30 of 536 reviews
"very help full and practical"
"very help full and practical"
by
  • Verified Purchase
  • Recommended
Both Ida and Kenzie were extremely helpful in choosing our quartz countertop.
Both Ida and Kenzie were extremely helpful in choosing our quartz countertop.
by
  • Verified Purchase
  • Recommended
Excellent customer service and they have one of the best Halloween selections I have ever seen!
Excellent customer service and they have one of the best Halloween selections I have ever seen!
by
  • Verified Purchase
  • Recommended
Employees are very nice and helpful. Amy in mill work is especially helpful. After many calls to ...
Employees are very nice and helpful. Amy in mill work is especially helpful. After many calls to Madison East and being treated rudely and offered no help, I went to lake Delton. Amy figured it all out, called Madison East and set everything I needed up. She went above and beyond. Mike at checkout did a great job getting it all charged out correctly. I was taking some and picking some up in Madison but he made it easy. I have shopped here in the past and will definitely shop here again!
by
  • Verified Purchase
  • Recommended
The cashier Sharon is always friendly and willing to help find things . She is always interested...
The cashier Sharon is always friendly and willing to help find things . She is always interested in the things I build and praises my work. She makes me feel great.
by
  • Verified Purchase
  • Recommended
Scott in paint was my godsend on this table project. He made the project smooth and look good wi...
Scott in paint was my godsend on this table project. He made the project smooth and look good with his advice. He's a good man
by
  • Verified Purchase
  • Recommended
I made a trip up to the Wisconsin Dells Home Depot from Madison to pick up an online order item ...
I made a trip up to the Wisconsin Dells Home Depot from Madison to pick up an online order item that we needed to complete a landscaping project. So it was a bit of a hike, but so worth it! When I walked into the store, I was impressed by how bright, super clean and orderly the store was. The product I ordered online was low in stock so my order had to be adjusted . The Customer Service was exceptional and Leonora (and the Customer Service Team ) provided super competent, friendly service to resolve the issue. She went the extra-mile to ensure a great outcome. Grateful!
by
  • Verified Purchase
  • Recommended
Their staff is great! Very helpful. The service department is very professional and actually ma...
Their staff is great! Very helpful. The service department is very professional and actually makes you feel important, not something I can say for the competition.
by
  • Verified Purchase
  • Recommended
don't believe them when they say they have what you want and that it will be ready for you when y...
don't believe them when they say they have what you want and that it will be ready for you when you come to pick it up at the time you said you would. I have had three experiences where they either were not ready when I came to pick the material up or they sold my items to someone else after I had paid for them and then told me they didn't have the quantity I needed even though they did when I paid for them. two of their employees at the customer service desk are extremely rude.
by
  • Verified Purchase
Some Very rude employees. Work at this store.
Some Very rude employees. Work at this store.
by
  • Verified Purchase
We were in the market for a new washer & dryer. After repeatedly trying & failing to get the Wisc...
We were in the market for a new washer & dryer. After repeatedly trying & failing to get the Wisconsin Rapids branch on the phone, we called the Lake Delton store and spoke with a woman named MacKenzie(sp). She was very friendly, knowledgeable and professional, and it was due to her help that we decided to travel from Adams County to visit the store. Once there, we spoke with an employee named Ida who helped us with the sale. She was also friendly, knowledgeable and professional. She itemized everything on our receipt, explained everything in detail, answered all of our questions, saved us money with a coupon (unprompted!) and just generally made the entire experience very pleasant and easy. I cannot express how happy and satisfied I am with the purchase experience at this tore.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees are always helpful and courteous. The supplies here are endless right down to the small...
Employees are always helpful and courteous. The supplies here are endless right down to the smallest items needed for faucet repair.
by
  • Verified Purchase
  • Recommended
Good quality selection of streight and marless lumber
Good quality selection of streight and marless lumber
by
  • Verified Purchase
  • Recommended
Always helpful employees, friendly staff, good products and Lumber
Always helpful employees, friendly staff, good products and Lumber
by
  • Verified Purchase
  • Recommended
Assistant Manager Venessa helped me when the Customer Service Rep. Steve initially said no to my ...
Assistant Manager Venessa helped me when the Customer Service Rep. Steve initially said no to my request for assistance on purchasing a $4,000 standby generator. He was also offended I asked for a manager to help me as he said they would tell me the same thing. Vanessa, listened to my question and needs and was able to handle all of my expectations well, and even exceeded them. Steve was lazy, tired and just didn’t want to work to overcome obstacles to help me find a solution.
by
  • Verified Purchase
  • Recommended
Staff very helpful, clean & felt safe as they are limiting number of people coming in
Staff very helpful, clean & felt safe as they are limiting number of people coming in
by
  • Verified Purchase
  • Recommended
A well organized store during these awful times. Line goes very fast and the store is extremely ...
A well organized store during these awful times. Line goes very fast and the store is extremely clean and put together. Everyone was very kind and helpful. It's the only HD I'll shop at.
by
  • Verified Purchase
  • Recommended
clean and well sanitized as of this virus and friendly staff I got helped right away so I got in ...
clean and well sanitized as of this virus and friendly staff I got helped right away so I got in and out fast! well worth the trip and not disappointed for they had what I needed!
by
  • Verified Purchase
  • Recommended
Always get great customer service from Mike! Sincerely, Brad
Always get great customer service from Mike! Sincerely, Brad
by
  • Verified Purchase
  • Recommended
They have always been able to handle all of my issues. The appliance Department goes above and be...
They have always been able to handle all of my issues. The appliance Department goes above and beyond!!
by
  • Verified Purchase
  • Recommended
Jamilee V. was an exceptional sales associate and I would buy from her again.
Jamilee V. was an exceptional sales associate and I would buy from her again.
by
  • Verified Purchase
  • Recommended
very helpful and knowledgeable
very helpful and knowledgeable
by
  • Verified Purchase
  • Recommended
Easy to get to off the interstate in Wisconsin Dells. Clean store with friendly staff. Self che...
Easy to get to off the interstate in Wisconsin Dells. Clean store with friendly staff. Self check out is a plus
by
  • Verified Purchase
  • Recommended
Pretty decent store. I am stating to buy online and pick up. For the most part that went well.
Pretty decent store. I am stating to buy online and pick up. For the most part that went well.
by
  • Verified Purchase
  • Recommended
Every section I visited had very helpful and knowledgeable people to assist.
Every section I visited had very helpful and knowledgeable people to assist.
by
  • Verified Purchase
  • Recommended
I am very loyal to this store- never had a bad experience here. If I Iived close by, I would thin...
I am very loyal to this store- never had a bad experience here. If I Iived close by, I would think of an excuse to come and hang out with these fine employees of yours and soak up their mastery, but I live farther away. I think that you should have a fix-it-show run out of your store.
by
  • Verified Purchase
  • Recommended
Outstanding staff! Friendly, know their inventory and the proper uses. They let you shop unless y...
Outstanding staff! Friendly, know their inventory and the proper uses. They let you shop unless you look confused and then will offer any help you require. I feel that if Home Depot doesn't have what your looking for, it probably isn't being produced yet! I use the Lake Delton,WI. store and find it clean, organized, staffed with well trained people.
by
  • Verified Purchase
  • Recommended
We always are greeted and helped when ever we go to Home Depot. Thank you to all of them.
We always are greeted and helped when ever we go to Home Depot. Thank you to all of them.
by
  • Verified Purchase
  • Recommended
My first time at Home Depot was phenomenal. Leon(an employee there) was amazing. This man went ...
My first time at Home Depot was phenomenal. Leon(an employee there) was amazing. This man went out his way to make sure my DIY project was exactly what I wanted. He even went out his way to make sure I got the all the right materials, and figured out certain measurements I wasn’t sure about. He did all this from a picture I showed him. So yes, I was impressed. I recommend this store to everyone. Customer service is great and if your in the lumber section, ask For Leon. He’ll make sure your taken care of.
by
  • Verified Purchase
  • Recommended
Clean store and helpful people
Clean store and helpful people
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 536 reviews

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