Rated 3.6 out of 5 by 117
Rated 1.0 out of 5.0 by AZGuy51 Poor Quality Control
I'm so disappointed. I spent hours looking at specs online, visiting stores, and on paper the Bootzcast Porcelain on steel tub with insulated backer and leveling pad seemed like the best choice hands-down. I rented a truck from HD and actually got one fresh off the delivery truck - it had not even made it onto the store shelf yet. Somehow I missed reading these reviews. My heart sank as I read them. I quickly removed the dozens of copper staples and had a look. It seems every issue that other reviewers mentioned, my tub has, plus one more very unsightly one (a prominent chip).
I could probably live with the wavy back edge, because the 1/2" cement board will span the gaps. And I could clean the overspray off. But I sure would never install a brand-new tub with a huge chip on the front. Very irritating. Does Bootz have anyone employed in QC? Apparently not.
Now I will have to rent a truck to return it.
May 26, 2015
Rated 2.0 out of 5.0 by DIYer Defects in manufacturing process
I read many of the reviews and was especially concerned with the negatives. I always assume positive reviews are paid for. We inspected carefully at store and thought we had a good one. Once home and inspecting even more carefully we did realize the top back edge of the tub that meets the wall was indeed bowed out about 1/2 inch. No chance of bending back without damaging the porcelains finish. We ended up notching a few center studs to custom fit. Shouldn't be this way especially with all the reviews that have pointed this out in the past several years. Apparently poor engineering and quality control.
July 3, 2015
Rated 1.0 out of 5.0 by DJohnson Poor quality control
Good luck finding one of these without flaws. I don't see how they can give a lifetime guarantee when you can't even get one out of the store. I spent 4 hours of my time driving to three stores only to leave without a tub. All the tubs had areas where the steel was visible so the porcelain had not been applied completely. These tubs should not make it to the store with incomplete finishes. I ended up at lowes where I bought an americast and the 1st one was pristine! What if I had not examined it before taking it home?
March 22, 2015
Rated 1.0 out of 5.0 by Thomas Would never buy another bootz tub again
After having the tub installed for 18 months the glazing is coming off . I called bootz and they will send another tub but now we have to pay to remove it and install a new tile tub surround. This will cost apx. $900.00.
April 8, 2015
Rated 4.0 out of 5.0 by Jon01 Great, sturdy tub
This tub is made of great material and feels very sturdy. Its coloration is very slightly off-white (Not the arctic white type color of some tubs), which makes it somewhat hard to match up with a surround. Its direct to stud mounting also leaves a bit of a gap for putting backer board and tile. That being said, it insulates very well and keeps the water warm inside it. I have complete confidence that it will last for many years!
February 18, 2014
Rated 2.0 out of 5.0 by Bill Not the best quality assurance program
Took first tub back due to defective severely warped back. Could not mount to wall because of the severe warp. Took it back for new one which was not warped but had a bent edge on the front, a large scratch through the finish on the top back left Sid and a number of areas of black overspray.
The QA needs to improve.
September 1, 2015
Rated 2.0 out of 5.0 by FredQ Great concept, poor execution
The idea is great. A lightweight, reasonably priced tub with a porcelain finish. The foam backing on the steel tub doesn't sound or feel hollow and cheap like a plain steel or plastic tub. The problem is that after I got the tub home and tried to install it we found that the front edge of the apron was bowed in almost a half inch in the middle. We boxed it back up and took it to the store and every single one in the store had the same problem to varying degrees. Maybe I was just unlucky. If you are going to buy one take the time to open the box in the store and grab a five foot level from the tool section to check and make sure the bottom front edge is straight.
February 3, 2014
Rated 1.0 out of 5.0 by idorego This tub is horrible.
This tub was purchased new and brought to site. There was a bad ding in the finish.
Returned for exchange. IN BOX got back to site, another ding. On Third tub and the finish is so wavy it's unusable.
Do not support this company until they get some quality control.
The dings and chips may be from being mishandled at Home Depot, but maybe they need to be packaged better to prevent the transit damage.
I'm switching brands.
August 4, 2015