Rated 2.6 out of 5 by 221
Rated 1.0 out of 5.0 by GaryDoug Unreliable flush mechanism. Flush IQ lost it's mind.
I reviewed this product about a week after installing it in 2014 and it seemed ok at the time. But things went badly, so I asked HD to allow me to rewrite this review. For reference, here is my original review back in 2014:
"====== 5 stars.... As well as being very efficient, this one works well, in a "cute" way. The flush handle is gone, replaced by a sensing button that does not require you to touch anything. It works almost all the time. Sometimes it does not work unless you actually touch it, but that is about 1 time in 50. I don;t know the reason for that and it doesn't bother me at all.
The flush is typically efficient for this water usage, no complaints. Installation was easy as expected. Most toilets are easy to install these days.
I am happy with it. I will have to wait and see how the battery life preforms.======"
Fast forward to today, 4/5/2016, and the story changes a lot. Two months after installing this toilet, the electronic flush mechanism failed to extinguish the blue light on the front after flushing. I was concerned about the battery life being shortened dramatically by the light being lit continuously, so I emailed customer support at Delta. They kindly sent me a replacement mechanism. I installed it and it worked fine for about 6 months. Then it started flushing randomly by itself. Now, we live in an area where water is very expensive and there was no way I could afford to risk having this toilet stick on and easily drain away 100 bucks of water a day if I wasn't home to notice. So I removed the mechanism and installed a conventional one in its place. As an electrical engineer, I can recognize this as a bad design. It never should have left the drawing board. I did not bother to contact Delta again since I did not want another replacement mechanism.
As far as the basic water-saver toilet goes, it just OK.
April 5, 2016
Rated 1.0 out of 5.0 by MazenK Needs a lot of attention...
I am writing to echo the reviews of everyone else here.
I have had mine for about 12 months.
I have to replace the guts only 3 months in.
And now I have to replace them again.
I talked to a tech actually who told me that the electronics are not 100% water tight.
He recommended a Water Condensation Kit which I think is a good idea, especially for those of us in hot and humid regions that can mess up electronics.
Furthermore, I suggest, and tech support also agreed, that we add Vaseline to three areas:
1. The lid of the battery compartment.
2. The contact points for the battery to valve wires.
3. The area where the screw that mounts the battery pack to the wall of the toilet is located.
Doing that should greatly reduce the amount of electronic failures.
July 11, 2016
Rated 1.0 out of 5.0 by Uscavalry19d Junk junk junk
Toilet is great in theory. However after a little while it begins to show it's flaws. We purchased this toilet about a year ago. I am already in the proprocess of replacing the guts. Sadly to find out that I can't do that either. The opening for the tank lever is designed for the fancy motion sensor originally equipped on the toilet. With that stated I can't even equip this toilet with a tried and true method of flushing because the opening is to small. Needless to say the toilet is junk and we will have to buy another complete toilet.
June 25, 2016
Rated 1.0 out of 5.0 by Rey Stop qorking
It stopped working after 3 months and now I can't return it I can't find the receipt
July 12, 2016
Rated 1.0 out of 5.0 by jonesc bad design
bought two of these to save water three weeks after install one would not stop filling tech support sent new insides 10 day later. 9 months later second one would flush on its own filling my septic system up requiring pumping replaced that one with a old style toilet now the other one just quite working going to replace that one too don't recommend anyone buy these toilets replacement parts have to be ordered and cost as much as the toilet and long wait time when they are great just don't last
June 23, 2016
Rated 1.0 out of 5.0 by Drtemp63 Dimensions not accurate
I ordered this commode based on the depth dimensions which were documented much shallower than actual. This commode is too long - front to back - to fit in my small bathroom. For over one month - I've tried to return it. Home Depot has not yet picked it up to credit my account.
June 24, 2016
Rated 1.0 out of 5.0 by joeg Fatal design flaws on the electronics
If the battery dies the toilet will just continue to run and did that to me for 4 weeks. anyone want to guess what my water bill looked like? what a stupid design. why wouldn't it turn off when the battery dies...
plus on top of that i replaced the batteries and it is now illuminated GREEN - green mind you is NOT even an option for a color in the manual. this thing is a 200$ waste of money.
June 21, 2016
Rated 5.0 out of 5.0 by Arsh Use only Duracell Batteries
I have this Toilet since June 2015, used Duracell Batteries and it lasted almost a year. Two weeks ago the battery died and I changed to Costco brand battries and the flush system did not function properly. I changed to Rayovac and another brand battries. Still had issues, it says there is a leak or some other error. I checked the battery compartment by removing the battery holder. There was water underneath and a little rust. I cleaned the compartment with ear bud and kitchen towel. I also remembered i had the same issue with Nikon Camera, it only works properly with Duracell battries. Replaced with Duracell battries the system functioned properly and it's been more than 10 days now still working without any issue.
June 1, 2016