Rated 1.8 out of 5 by 25
Rated 2.0 out of 5.0 by Kevin Poor Performance
We had this faucet set installed two years ago when we had our kitchen redone. Same as many other comments.... the faucet is great but the soap dispenser has worked poorly since the beginning. Recently, the soap dispenser became loose and after looking, it appears that a plastic tab at the bottom has broken. Poorly made. Love the faucet though.
September 17, 2016
Rated 5.0 out of 5.0 by Shelley I love this soap dispenser
There were no instructions with this dispenser and I did not realize that you can pull the top off so you could add soap. Once I came to that conclusion, I could not be happier with the purchase.
January 12, 2014
Rated 1.0 out of 5.0 by PharmCD Another disappointed buyer!
Well, if you're reading this, you are probably one of the dozens of disappointed Delta customers. We built a brand new home and finished it with ALL "upgraded" Delta faucets/fixtures throughout all of our bathrooms and kitchen.
Unfortunately, even buying plumbing fixtures at this point doesn't guarantee performance for any period of time.
I've always considered Delta a quality company. I'm highly disappointed....
Good luck buyers!
October 20, 2016
Rated 2.0 out of 5.0 by CatZ Design lovely, install fine, performance after 11 mo.'s poor.
As others have said, Love the design too however I have the same issue with hardly a drop of soap coming out after only 11 mo.'s... I am currently soaking it in warm water (the whole thing) as recommended by the customer service reply to another. Hope that works because after ordering and driving all the way to HD to replace the internal pump part which dosen't fit I'm frustrated with this product. What gives Delta!? Can you make this work right? It's not very useful now unless I just want a sink ornament. (which I don't)
October 30, 2014
Rated 1.0 out of 5.0 by NBrock Such a shame
When we build our house two years ago we had Delta faucets (8 total) installed throughout. This is the only thing we've had an issue with when it comes to Delta, the soap dispenser. Barely a drop comes out no matter how many times I've cleaned it filled it and made sure it was all properly installed. So disappointing since it has such a great look and matches our faucet.
August 14, 2016
Rated 1.0 out of 5.0 by Robins1 Poor performance from the beginning.
After four months this item no longer works. Hasn't worked well since the beginning. Very difficult to refill since it cannot be done above the sink deck as stated in the instructions. No longer tight to the deck. Can barely get soap to come out of it. Attractive but useless.
August 5, 2016
Rated 3.0 out of 5.0 by Dee227 Looks great but performs terrible
I've had the faucet and soap dispenser now for 8 years. We Installed all delta faucets and soap dispensers in the kitchen and bathrooms. I have never been able to fill the bath dispensers, the liquid soap just puddles and never actually filled a bottle. Because I use the kitchen dispenser so often I would crawl under the sink to remove the bottle and fill it. This time after filling the bottle the soap started coming up through the bottom portion of the dispenser base. After doing some troubleshooting I discovered that there is a tube that extends from the spout into the body. That little tube disconnected from the pumping portion of the assembly. Very bad design, I am looking for a replacement now.
July 3, 2016
Rated 1.0 out of 5.0 by flahed Similar issues as others
We built a home with 7 baths and used Delta products everywhere. I can honestly say we have been so pleased with everything, except this soap dispenser. The design is beautiful, but similar to other reviews on this site, the pump action is just not designed well. It gets "stuck" once pumped and takes a while to expand back up. Essentially you only get 1 pump out of it, unless you pull it back up (difficult to do with wet and soapy hands). My distributor recommended I speak with Delta about this as it is a known issue and judging by the similar reviews, I understand their comments. Look forward to working with Delta on this.
January 9, 2016