Rated 1.9 out of 5 by 20
Rated 5.0 out of 5.0 by Shelley I love this soap dispenser
There were no instructions with this dispenser and I did not realize that you can pull the top off so you could add soap. Once I came to that conclusion, I could not be happier with the purchase.
January 12, 2014
Rated 2.0 out of 5.0 by CatZ Design lovely, install fine, performance after 11 mo.'s poor.
As others have said, Love the design too however I have the same issue with hardly a drop of soap coming out after only 11 mo.'s... I am currently soaking it in warm water (the whole thing) as recommended by the customer service reply to another. Hope that works because after ordering and driving all the way to HD to replace the internal pump part which dosen't fit I'm frustrated with this product. What gives Delta!? Can you make this work right? It's not very useful now unless I just want a sink ornament. (which I don't)
October 30, 2014
Rated 1.0 out of 5.0 by WoodHouse Everything about this is wrong
Cannot even install. Nut assembly won't spin and seat because of poor and cheap design. Shaft spins independently. Is there a trick to getting it on and moving properly? Is there even install directions? My large delta box does not even have instructions.
March 23, 2016
Rated 1.0 out of 5.0 by flahed Similar issues as others
We built a home with 7 baths and used Delta products everywhere. I can honestly say we have been so pleased with everything, except this soap dispenser. The design is beautiful, but similar to other reviews on this site, the pump action is just not designed well. It gets "stuck" once pumped and takes a while to expand back up. Essentially you only get 1 pump out of it, unless you pull it back up (difficult to do with wet and soapy hands). My distributor recommended I speak with Delta about this as it is a known issue and judging by the similar reviews, I understand their comments. Look forward to working with Delta on this.
January 9, 2016
Rated 1.0 out of 5.0 by Bekkieann Will the replacement be better than my original?
Like others here, my soap dispenser has not worked properly since it was installed. It barely pumped a drop of soap at a time; the unit would spin around and not stay in place. It eventually broke and will no longer dispense soap at all. In looking to replace it, I was disappointed to read the reviews here indicating there are obviously design problems with the unit. Before I order the replacement, I wonder if Delta can assure me the design issues have been addressed and I can expect better performance from the replacement. Otherwise, i guess I'll just keep the original non-functioning unit as a decorative item on my countertop. By the way, I really love the faucet part of this set and would highly recommend it without the soap dispenser.
January 9, 2016
Rated 3.0 out of 5.0 by Joelucky7 Worked great for about a year.
Look and finish are great, Now squeaks and hardly dispenses any soap. Seems to not return to normal position for push. Would hope that Delta offers to replace.
August 30, 2014
Rated 1.0 out of 5.0 by Wanda Soap dispenser has never worked
It sits on the counter only as a decoration as it has never worked
January 19, 2016
Rated 2.0 out of 5.0 by Ianmason Poor quality at the moment
I hate to write bad reviews, but I purchased this dispenser along with the matching faucet and 4 other Delta lines in my newly built house. This has been the only thing I have had trouble with, so I feel bad to slam it. However, it stopped pumping well a few months after install (from a professional). Then I noticed it would spin a lot (ok by design I would expect that a bit), then the body of the dispenser started to come away from the base. I pushed it back in the best I could, now the soap comes from inside the dispenser and not the nozzle. Took it apart, it looks like the tube tore away from where it directs to the nozzle.
Overall not pleased with the dispenser, but all the other Delta products in the house have been excellent.
September 1, 2015