Rated 3.0 out of 5 by 3
Rated 5.0 out of 5.0 by JohnB best surveillance sw I've found
Not sure what the others are complaining about. One of the complainants had an issue with Home Depot and not the software so his 1* was misdirected in my opinion. I've had satisfactory contact with Blue iris developers and no serious issues, other than the Profiles/Schedules confusion factor. But I muddled thru it and have a working configuration of 3 cameras.
The software has been running on my Windows 7 installation on VirtualBox on Linux for months with no shutdowns, blue screens, whatever.
And no, I have no association with Blue Iris other than as a satisfied customer.
August 19, 2015
Rated 1.0 out of 5.0 by steve Careful of the version you buy, it may not work as you expect
So do I like the BLUE IRIS PROFESSIONAL SURVEILLANCE SOFTWARE the answer is yes, however the version I bought here at Home Depot is outdated product and the software will not install. The product comes with a key code that only works with current product version and will not install, nor does it tell you why.... then when you figure out you better contact support, you can't as they tell you you must e-mail technical support and wait 24-48 hours for a response.
Well 3 days later they sent me a good code and a new site to download the correct update from.... bottom line I blame this one on Home depot for not monitoring inventory and ensuring they are selling current product. If it was a discontinued model, then I believe HD should advertise that before charging customers retail cost
March 27, 2015
Rated 3.0 out of 5.0 by xf021209 Good software, extremely poor customer support
I've used this software for over a year but can't recommend it. though it does what it says it'll do and even does it fairly well I do run into it aborting on occasion requiring a manual restart. However the real issue came this last week when I reported an issue I was running into to customer support. What I got was a single line no name response, not just on the first email but an additional email. The second one telling me to go google the issue. When I wrote back about the lack of support, I received a one line response again however I did get a name this time. Since customer support doesn't seem to know what customer support is, I've decided to move to another software application. Though the product isn't bad, if you're in need of any type of assistance, don't expect any help from the maker of this product Prospective Software.
April 8, 2015