Rated 3.9 out of 5 by 651
Rated 2.0 out of 5.0 by spyderman6 Totally disappointed in this refrigerator FGHS2655PF5 - the freezer shelves and drawers are pulling away from the walls and more...
This refrigerator is only 16 months old and the freezer shelves and drawers are pulling away from the walls. I've sent pictures to customer service and received a small plastic washer to fix my problem. The drawers on the refrigerator side squeak badly and the ice dispenses in large chunks so they clog the dispenser and you have to open the door and take out the ice that has clogged the dispenser. The on/off switch is behind the ice cream shelf so it is difficult to get to. I'm especially disappointed in the freezer shelves and drawers.
If I had known all of these issues during my research, I would have chosen a different refrigerator.
August 21, 2016
Rated 1.0 out of 5.0 by Kouprey VERY DISAPPOINTED
I purchased this frig in March 2015, 18 months ago. If it wasn't for the ice maker I would have given this product three or perhaps four stars. But we constantly need ice which is a no-win battle and has overshadowed what otherwise would be an OK frig. You either get an avalanche of it or 2-3 cubes and it stops dispensing. The latter happens because most of the cubes are frozen together in pairs which clogs the dispenser. Setting the freezer temp at minus 5 degrees will stop the cubes from freezing together however that's too low for food, e.g., ice cream becomes cement. Therefore you're stuck with a freezer temp from 0 to plus 5 degrees and sweeping up ice cubes from the floor or dealing with the clogged dispenser nearly every time you want ice.
September 19, 2016
Rated 1.0 out of 5.0 by Jessica buyer beware =(
we had problems with the freezer about 3 days after delivery, I kept thinking my husband wasn't shutting the door and was getting after him but then i realized it was a real issue and not just a lazy husband. I started noticing ice and moisture getting in the freezer and it kept freezing up for no reason that i could see being a brand new product. I also noticed that its a surprise on the type of ice you get lol funny huh? not really, you ask for cube and it spits out chunks of crushed aggressively and shoots it out everywhere... basically your lucky if it half way makes it in your cup, the rest hits the floor. they scheduled me for some dumpy sketchy company called appliance Dr. to come and repair it so i took off of work and made sure i was home all day so we couldn't possibly miss them only to have them never show even after i called twice to see when they were coming! i then get a voicemail 2 days later saying that i refused service.. bull! the second time they called the morning of (another day off of work) to tell me the owner/employee had a family function to attend and that we would have to reschedule!!!??? the third time i didn't even bother taking off of work because i figured they wouldn't show up, well i was right. home depot allowed for me to get a brand new refrigerator delivered this morning which they did BUT the delivery guy checked it out and the ice flap was even worse than the one i had. It wasn't shutting properly letting moisture in and causing it to once again freeze up. He told me not to sign for it and took it back sooooo now I'm dealing with home depot again. Luckily they have a really great guy in the appliance dept. that is helping me straighten it out. also something else about this piece of garbage, the doors were never properly aligned (about a 1/4 inch off) and its noisy! it sounds like the motor or fan is having trouble. guys save yourself the money, don't buy a gallery thinking your buying a great brand, ill try to save you the headache. its a shame i bought the whole set in smuggles stainless, now i have to try and find another brand that matches the stove and microwave i just bought. Hopefully those don't break=/
October 8, 2016
Rated 3.0 out of 5.0 by EdH Noisy
The fridge is pretty noisy while making ice. Also no easy way to get to the ice from inside the fridge
September 20, 2016
Rated 5.0 out of 5.0 by JR Great Purchase
Like my new refrigerator but it does make few different sounds! There is a whole page of listing sounds defined in the owners manual. I love the LED lights! Lots of room Very happy with my purchase! Trying to decide if I should buy extended warranty?????
September 22, 2015
Rated 4.0 out of 5.0 by busy runs great good buy
this refrigerator runs very quiet it looks real nice
March 22, 2016
Rated 5.0 out of 5.0 by Kimbie I spent hours on-line researching and finally ordering this product because it had everything I wanted-my time was well-spent
I believe this is an excellent product. I love that it is smudge-proof, and textured gray (and not black) on the sides. We also love the ramp LED lightening, and three drawers (two crispers and a deli drawer) in the refrigerator, along with two pull-out drawers in the freezer section. I spent many hours doing my research and am happy with the end results. The refrigerator also rolls out easily for cleaning – and am most impressed with how quite it is. Noise was usually the deal-breaker when reading all other reviews because we have a very open floor plan and insisted on a more quite unit – which this is. What would I change: (1) rollers on the pull-out drawers, but we improved their slide-ability and eliminated the squeaks with applying just a little wax, and (2) a more convenient location for turning on/off the ice maker (which is behind the ice-cream shelf). Some reviews indicate another shelf inside the refrigerator door would be nice, but I don’t know that it is necessary, however ordered one so I can move things around within the refrigerator for times when I may want it (hosting parties, etc.). Not yet sure I’ll install it until then. The dispenser works well as I like the amount of water it dispenses (not slow), and have had no issues with water or ice spraying/flying out.
December 17, 2013
Rated 2.0 out of 5.0 by Tedd quality issues right from the start
I wish I could write a better review, and maybe I will add to this later based on how well customer support handles my issue... I have had refrigerator temperature issues since I go this less than 2 months ago. So far I have broke/cracked 2 water filter due to the fridge side getting too cold. Ive had 3 visits by the repairman and replacing the damper door to regulate the temperature to what I set it at (37-38) seemed to work, for 2 1/2 weeks. I am back to the beginning and have to have another repair visit. The last time he was over he said the only thing we could replace was the control panel. This was bought as a 4 appliance package and you hope that by buying the top of the line Gallery series would ensure you a better product for a $1500 full retail value appliance. Ive been much happier with a Frigidaire fridge purchase 3 years previous of a lower model line. with so much stress due to this lemon, I dont think I could allow myself to buy another major appliance from Frigidaire. I had bought 2 others in the past 3 years before these 4. future purchases will be Maytag and Whirlpool. Be careful if you want to avoid Frigidaire... Electrolux is the manufacturer for several brand names. Maytag and Whirlpool arent associated with Electrolux. They acquired the GE appliance division.
as far as other review points... one of the fridge side drawers squeeks and is really unsmooth to open (I'd have run some vaseline on the drawer guide if I wasnt so sur eit was going to be replaced due to the quality issue). I'd have preferred 2-3" more on the freezer side, even if taking it from the fridge side. sometimes the ice is a little too sensitive and too much comes out after you pull your glass away. occasionally the motor is a little louder than preffered for short spurts. it looks great, but I feel with the original quality issues, its about as attractive as an attempt at a pig wearing lipstick to take your atention off the attractiveness of the pig.
February 8, 2016