Rated 2.5 out of 5 by 4
Rated 1.0 out of 5.0 by 7CURLY15 Sadly Poor reality
The idea of this sounds great; the reality is NOT. States on package NOT to use cloths with device to softner the feel. It is NOT soft or comfortable. The heat does NOT work unless it is on vibrate or massage and those are teeth shattering strong. The lowest setting will truely cause one to have distorted vision if trying to relax in a recliner and view television while using. Very strongly let down with item. Not useful enough to even re-gift and would be a cruel joke to donate. Lastly it states on box not to use for any longer than a few minutes at a time or to dose off while using; not that one could.
January 22, 2011
Rated 5.0 out of 5.0 by Anastasia4470 My husband loves it!
There are so many features that make this item wonderful. It will massage on battery power only and has a timer to automatically shut off after about 15 minutes. That way if you fall asleep with it on (very easy to do as it's so relaxing) then you don't have to worry about it running forever.
For the heat to work it does require it be plugged in with the AC adapter but the cord is long enough that this isn't a problem.
Overall, awesome product.
December 26, 2009
Rated 2.0 out of 5.0 by Bill not what I expected
Was happy to get it in time for Christmas, shipping was free and fast. Massager didn't heat as advertised, vibrated, but didn't heat. The heat indicator did lite up and it glowed in the back, but no heat.
Home Depot was easy to return the item to.
January 3, 2012
Rated 2.0 out of 5.0 by macar6 the noise in unbearable
The effect in the neck is not bad but it is so noisy that you cannot stand for more than five minutes
November 5, 2011