Rated 4.3 out of 5 by 18
Rated 5.0 out of 5.0 by Rick We LOVE this Therapeutic SPA
Let me first say that no matter what it takes to get this spa delivered, placed, leveled, GFCI electrical Installed, run to it, and hard wired to the spa. It is worth it. For the money we highly recommend it and LOVE it. I waited 2 years to find the right spa at the right price and this one was it. The delivery company experience was disappointing but the man who delivered it was thankfully a big man and very nice and thankfully we were both able to physically move it with the industrial size dolly into my backyard. My shoulders still hurt 2 weeks later. The electrical company I called wanted 2,000 to install the GFCI box and run cable prior to the delivery, I declined. Thankfully I had a Marine friend of mine who is a licensed electrician willing to do it for a lot less. 300 plus Whiskey plus Grilled Steak Dinner and relaxing in the spa with us. The electrical was difficult to install due to the house and its unique Square D electrical box that only Square D breakers fit in it and you can only order the breakers online because I mean nobody carries them in stock because they are too expensive. The cheapest was 100 from Home Depot for which I had to wait another week to enjoy my Spa. It would have been helpful to have the Spa Manual prior to the delivery. The Top side controls are too simple considering that it has 3 operating modes and 8 different Filtration modes with no info to know how to change them. I called the Manufacturers Support line and a nice man emailed me the code controls and even a very helpful link www.recdirectfactoryoutlets.com/support.php to instructional videos. This was even more helpful than the manual including the electrical information. I also want to recommend a non chemical solution. The thing I hated the most about my old hottub was the battle with Chemicals. I found a natural non chemical treatment natureshottubtreatment for the water and along with SPAZazz Salt auroma RX crystals it will make your Spa like ours. A place you never want to leave except to go to potty and get another drink. Enjoy!
August 29, 2016
Rated 5.0 out of 5.0 by slfitz Great Purchase .. so far
The hot tub did arrive a little later than expected, but Home Depot happily took care of that end. Customer service was excellent! And after some minor misunderstanding with the manufacturer regarding installation (on their end) with our presently existing system, and a bit of going back and forth between the manufacturer and our electrician, the issue was finally resolved and yes, the spa is working nicely. We may need to add some insulation around the hoses for the winter, but we had to do this with our other spa as it's not very well insulated for the northern, New Jersey winters, but it's a minor issue and we can wait to see how that goes. Tub is a great size, nice depth, choice of colored lights. Jets are well placed and comfortable, also adjustable whether you want them low or high. Cover should work very well. Only thing that IS missing is a place for my wine glass!!! Great spa for the price and again, Home Depot was a pleasure to work with.
August 16, 2016
Rated 5.0 out of 5.0 by Jim Very Satidfied
Very Satisfied. The Hot Tub came earlier than expected. No damage and it was delivered right to my driveway. It was easy to install and the quality is excellent. We have already enjoyed many times relaxing in the Hot Tub. For only $3600 it was excellent value for the money.
June 7, 2016
Rated 1.0 out of 5.0 by Stella Why do I have to contact someone to get the manual, it should be included!!!!
I have never bought a piece of equipment that did not include the manual! Why is it not in the package??
May 4, 2016
Rated 5.0 out of 5.0 by Tracy Great value
We love it! For a 6 person/51 jet/6 hp motor..runs smooth and quiet. Delivery was half the time expected. Has multi-colored lites and waterfall. Spa cover heavy duty. We love looking up at the stars, very relaxing! Whatever you do in life, you deserve this spa. There was a crack in outside laminate, but they are sending it. Looks great on our new deck! Great addition to our home!
September 8, 2013
Rated 2.0 out of 5.0 by noway Jets have low pressure on what they call high speed
I had an Image spa I bought from Depot about 10 years ago, I moved and wanted something smaller. It had a true 2 speed pump, H&G has a 2 speed pump ( or so they call) that the first speed is used for filtering and the 2nd speed for jets. you can turn the ones off that you don't use, but still seems very weak. It's a nice tub, but do spend a little more on a tub that has a real 2 speed pump. The waterfall is a joke. it barely dribbles, they should leave that out. For the money and just 2 of us it's a great buy. Don't expect to put 5 people in it, kinda cramped. Most likely I will find new guts and put a real pump in.
April 20, 2014
Rated 5.0 out of 5.0 by Dano Love This Spa!
Got here 3 weeks EARLY! Best money I have spent in a while! The 6HP Pump delivers a nice and even pressure from jets. The Estes truck driver helped me get the spa to my patio from the driveway, super nice fellow! The water fall is nice at night and the changing color LED's are a nice feature, really bright . I dont understand why some are complaining about pressure of the jets, but none from me and my family. This Tub is really nice and I would purchase again with no regrets thus far. The cover is nice also. I will have to see how energy efficient it is in a month or so when I get my utility bill. I hope we get snow this year so I can sit in warmth and watch it snow!! I recommend highly !
October 17, 2014
Rated 5.0 out of 5.0 by Marcy Amazing!!
This jet spa was everything that it said it was, I read the reviews on other hot tubs and this one had the best reviews for the price, which is why I purchased it. Took longer to deliver than originally stated, but it was Christmas time, so it was expected. Other than that, delivery guy was very helpful with getting it off the truck and up the driveway. We are in it just about every night so far, it's cold in the north east, but the hot tub is a nice 103 degrees!!
January 27, 2015