Rated 2.0 out of 5 by 1
Rated 2.0 out of 5.0 by Eddie A little disappointed
I ordered this towel bar because it was listed online as having a height of 5 1/2 inches. When I called to ask if that meant the base was 5 1/2 inches, the Home Depot rep said she thought so (I needed a larger base because I had patched a hole in the Sheetrock and wanted to cover the repair). When the bar arrived the base was only 3 inches. I have no idea what height the website was referring to. Also, the bar was pitted and scratched on the top side (what you would see when installed). I had to take the bar and base apart and rotate the bar so the damaged side would be on the bottom and not as obvious. I know you guys are great with returns, but I wanted to complete this project after waiting a couple of weeks for delivery. Not really happy. That is why I typically don't purchase online. I like to see the product before buying it. If I had done that I would have realized the base size was smaller than 5 1/2 inches, and would have seen the damage.
February 10, 2015