Model # K-R72421-CP

Internet #204156860

Store SKU #1000010808

Store SO SKU #1000795486

KOHLER Awaken 3-spray Multifunction Hand Shower in Polished Chrome
0885612205476

KOHLER

Awaken 3-spray Multifunction Hand Shower in Polished Chrome

  • Available exclusively at The Home Depot
  • Available exclusively at The Home Depot
$40.01 /each

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Product Overview

The Awaken handshower brings KOHLER quality, design, and performance to your bath. Advanced spray performance delivers three distinct sprays—wide coverage, intense drenching, or targeted—with a smooth rotation of a thumb tab. Ergonomic design makes for superior comfort and ease of use, with ideal balance and weight in the hand. The artfully sculpted spray face takes its inspiration from the purposeful patterns found in nature, complementing a wide range of bathroom styles.

  • Handshower features transitional nature-inspired design
  • Advanced spray engine provides three alternate experiences: wide coverage, intense drenching, and targeted spray
  • Wide coverage spray produces an encompassing spray for everyday use
  • Intense drenching spray delivers a forceful spray ideal for rinsing soap from hair
  • Targeted spray is a focused stream for targeting sore muscles or use as a utility spray
  • Thumb tab allows for a smooth transition between sprays
  • Spray nozzles cover full area of 110mm diameter sprayhead
  • Combination of balance, weight, grip, and angle makes this handshower comfortable and easy to use
  • MasterClean spray face is easy to clean
  • 2.5 GPM (Gal. per minute) flow rate
  • Includes handshower cradle and 60 in. handshower hose
  • Available exclusively at The Home Depot
  • KOHLER finishes resist corrosion and tarnishing
  • Bracket or slide bar required for wall-mount installation
  • Deck-mount holder required for deck-mount installation

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Customer Questions & Answers

4 Questions22 Answers

Customer Questions & Answers

Awaken 3-spray Multifunction Hand Shower in Polished Chrome
Awaken 3-spray Multifunction Hand Shower in Polished Chrome

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11 answers

does the hose stay connected?

This question is from Awaken 3-spray Multifunction Hand Shower in Polished Chrome
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January 4, 2014
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Answers (11)

November 11, 2014
Answer: 
Yes
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Asked by
Middleport
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Home Improvement Profile: DIYer
November 5, 2014
Answer: 
Yes, the hose stays connected. It cannot detach from the handshower. It rotates with the handle during use.
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Asked by
MI
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October 27, 2014
Answer: 
The hose connects via a threaded joint. If you want to use a different hose, you can disconnect. If you want to use the hose forever, you can connect it and forget it (you won't have an issues with it coming disconnected through normal us).
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Asked by
Warrenton, VA, USA
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October 25, 2014
Answer: 
I just installed mine with no issues. Just make sure the rubber washers are on each side of the hose before connecting. Because this is plastic connectors and hand tightened, you may need to re-tighten occasionally as the parts will expand and shrink with the temperature changes.
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Asked by
Azle, TX
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October 22, 2014
Answer: 
When assembled and installed correctly, the hose remains in place. This hand shower is intended for permanent installation.
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Asked by
Saint Albans, WV
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October 21, 2014
Answer: 
So far so good.
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August 21, 2014
Answer: 
Yes
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Asked by
Arkansas, USA
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August 1, 2014
Answer: 
Yes it stays connected, screwed on
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Asked by
Beavercreek, Ohio
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June 9, 2014
Answer: 
So far I have had no issues with the hose coming loose or having water leak from any of the connections even though I just hand tighten them all.
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Asked by
East Hanover, NJ, USA
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May 27, 2014
Answer: 
Yes the holes is meant to stay connected. Unless you install a quick connect like Delta U7700 Chrome Adapter for Hand Shower cost about $15.
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January 6, 2014
Answer: 
Hello, my name is Jelane with the Kohler Customer Service. I am happy to assist you with your KOHLER Awaken Brisk 3-Spray Multifunction Hand shower in Polished Chrome Model # K-R72421-CP question.
The hose would stay attached to this hand shower. Please work with your local Home Depot for pricing and availability on this product.
Thank you for your inquiry and choosing the Bold Look of KOHLER.
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8 answers

I just installed this, and I have water leaks coming from the connections at both ends of the hose.

This question is from Awaken 3-spray Multifunction Hand Shower in Polished Chrome
Asked by
Torrington, CT
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August 9, 2014
What am I doing wrong? Am I not tightening them enough? The directions say not to over-tighten. I can get the holder part screwed on to my shower thing OK. No water leaks from that (I did use the screen thing). But water comes from both ends where the hose is connected. You can probably tell I'm not a DIY kind of a girl, but I thought I would give it a try.
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Answers (8)

Asked by
Fairview Heights, IL
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October 15, 2015
Answer: 
There are a couple of washers that should have been included. They go on both ends of the hose. If you didn't get them in the box, you can get some replacements for cheap. If you still have leaks with both washers installed you can try a little white plumbers tape. Wrap it around the "male" parts of the diverter and the wand part before you connect the hose. If you are still having problems, then either Read More
There are a couple of washers that should have been included. They go on both ends of the hose. If you didn't get them in the box, you can get some replacements for cheap. If you still have leaks with both washers installed you can try a little white plumbers tape. Wrap it around the "male" parts of the diverter and the wand part before you connect the hose. If you are still having problems, then either your water pressure is too high or you got a defective one. Take it back and try again.
Listen, if it still doesn't work, call a plumber and have them install it. It will cost some money, but make sure you tell them you want to know how to do it. Make them show you. Next time, you will know. Read Less
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November 11, 2014
Answer: 
Maybe you are missing the rubber washers which are loose in the package.
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Asked by
Middleport
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November 5, 2014
Answer: 
Did you wrap the threaded connections with Teflon tape? That usually stops leaks. When he installed our handshower, my husband had to gently tighten the fitting that attaches to the pipe that comes out of the wall with a wrench, as that connection leaked. You have to be careful not to over-tighten, obviously, but hand tightening as per the directions was not sufficient.
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Asked by
MI
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October 27, 2014
Answer: 
Sounds like you're missing the rubber washer at the connection points. Check your box or take the hose to HD. They'll give you the washer you need. With the washer, tightening by hand should give you leak free connections.
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Asked by
Warrenton, VA, USA
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October 25, 2014
Answer: 
I just installed mine with no issues. Make sure the black washers are at each end before connecting. I almost lost mine when I unwrapped the hose. There were two small bags tie-wrapped around each end of the hose to keep them in place.
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Asked by
Azle, TX
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October 22, 2014
Answer: 
There are two small black rubber gasket that need to be used at each end. I found they fell of the hose as I lifted it from the packaging. You'll need to find those two gaskets and use them at each end.
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August 21, 2014
Answer: 
If you are like me, you may have lost the rubber washers in each end of the hose. They are easy to lose track of once the tape is removed. Look for them on the floor where you unpacked the handshower box.
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Asked by
Beavercreek, Ohio
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August 11, 2014
Answer: 
If I remember correctly there is a washer at both ends of the hose connector. Make sure they are still in place and properly seated and then retighten both connections. If it still leaks you may have to purchase a small roll of plumper's tape and apply one wrap of this tape to the male connections at the bottom of the chrome shower head and the water outlet coming out of your wall. Hope one or these will Read More
If I remember correctly there is a washer at both ends of the hose connector. Make sure they are still in place and properly seated and then retighten both connections. If it still leaks you may have to purchase a small roll of plumper's tape and apply one wrap of this tape to the male connections at the bottom of the chrome shower head and the water outlet coming out of your wall. Hope one or these will work; good luck. Read Less
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2 answers

accessories? hose and showerarm attachment

This question is from Awaken 3-spray Multifunction Hand Shower in Polished Chrome
Asked by
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January 27, 2015
is there no hose and shower arm attachment offered for this shower head? I don't want mine on a bar, i want mine attached to the shower arm with a hook/bracket.
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Answers (2)

Asked by
Fairview Heights, IL
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October 15, 2015
Answer: 
In the box, there is a piece called a diverter that connects from the pipe that comes out of the wall. It has a hook on it that lets you hook the handshower in. There is no bar. It does come with a metal on the inside plastic/rubber on the outside hose. Its a 5 foot hose. When you first get the hose, because of the way it was packaged it will be a little tough to straighten/bend. Once you start running Read More
In the box, there is a piece called a diverter that connects from the pipe that comes out of the wall. It has a hook on it that lets you hook the handshower in. There is no bar. It does come with a metal on the inside plastic/rubber on the outside hose. Its a 5 foot hose. When you first get the hose, because of the way it was packaged it will be a little tough to straighten/bend. Once you start running warm water through it it will become more pliable. Read Less
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Asked by
California, USA
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January 27, 2015
Answer: 
Yes, it comes with the hose and the bracket. It is not pictured but it is in the package.
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1 answer

how do I buy this whole set?

This question is from Awaken 3-spray Multifunction Hand Shower in Polished Chrome
Asked by
Boston, MA
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February 6, 2016
I would like to buy the shower head, separate hand held shower head, flexible hose and adjusted bar (NOT attached to the shower head). How can I buy the whole set? I will have a 3 way diverter installed.
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Answer (1)

February 15, 2016
Answer: 
Dear Valued Home Depot Customer,
We reached out to MFG for more information and below are their response.
"Hello, my name is Aimee with Kohler Customer Service. I am happy to assist you with your hand shower question.
If you prefer to order the entire kit, you would need to purchase model 99243-CP, which includes the handshower, hose, and slidebar. The showerhead would still need to be ordered Read More
Dear Valued Home Depot Customer,
We reached out to MFG for more information and below are their response.
"Hello, my name is Aimee with Kohler Customer Service. I am happy to assist you with your hand shower question.
If you prefer to order the entire kit, you would need to purchase model 99243-CP, which includes the handshower, hose, and slidebar. The showerhead would still need to be ordered separately, as we do not have a kit that includes that.
Please work with your local Home Depot for pricing and availability on this product.
Thank you for choosing the Bold Look of KOHLER." Read Less
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Customer Reviews

Awaken 3-spray Multifunction Hand Shower in Polished Chrome is rated 4.2 out of 5 by 28.
Rated 4 out of 5 by from This Awaken Handshower is not going to define your shower Kohler has several models of the Awaken Handshower. This one is the value model and my opinion would be to trade up to a better model if you can. The shower head itself is nice to look at with simple controls and feels good to hold. However, this model comes with a plastic hose and fittings which may not last long. The hose can kink and will not flex to drape down the wall of the shower. The showerhead has 3 settings and each provide a nice spray pattern with differing amounts of concentrated or disbursed pressure. Also, with the plastic fittings, only hand tighten the parts. As the parts warm and cool with use, the fittings may need to be re-tightened occasionally.
Date published: 2014-10-25
Rated 1 out of 5 by from Junk. Thankfully it was used a short time. I purchased this hand held shower because I was going to be having surgery and would need to sit on a shower chair instead of standing up. This shower leaked from the swivel point unless it was held in one spot. Of course, I was unable to hold it there...since I was in a cast and could not stand! Thankfully, I only needed it for a month and then I threw it in the garbage. I would not recommend this product unless you only needed it for a month like I did.
Date published: 2016-02-10
Rated 5 out of 5 by from Superior Shower Head! I adore this shower head; I feel like I am in a spa within my own shower! I also appreciate that there are only 3 settings from which to choose vs some of these 12 setting units. In truth, that drives me crazy trying to find which setting I wish to use! I have long thick hair and setting #2 rinses my hair beautifully while #1 offers me the overall spa feeling and #3 has enough power to zone in on my sore shoulder. I am very pleased with this shower head; it is totally effective, simple to use and looks good as well! THANK YOU!!!
Date published: 2014-03-11
Rated 3 out of 5 by from Just average I simply can't agree with the other reviewers. This is just a basic handshower. For the money it isn't too bad, but has shortcomings that I can't live with. The "hose" is more like an almost rigid pipe, very unflexible and difficult to maneuver in a small shower stall. Being so rigid, it also gets in the way of any items that may be nearby, like soap, shampoo, washcloth, etc. I spent too much time picking them up and finally took this item out of the shower. There are much better ones to be bought, although they may cost more. D....a comes to mind. See my review on that one soon. I always thought of Kohler as a quality brand but I guess things have changed. Be careful when you unpack the package because you can easily lose the screened rubber washers inserted in the hose ends. I spent 20 minutes to find one that had rolled under the vanity.
Date published: 2014-08-22
Rated 5 out of 5 by from Best I've seen in this price range I originally purchased this handshower 4 years ago. I have used it pretty much every day since, and I have never had a problem. It does not leak and like all the handshowers, it is very simple to install. Last weekend the selector switch broke. Water still flowed, but I could not change the water pattern. I have a very high calcium content in my water and things do tend to degrade over time. 4 years is great for a handshower under $50. I did a lot of internet research, and then I went into the local HD store and purchased a Moen as a replacement. It had some excellent reviews. I installed it and was impressed with the all metal hose. But that was the limit to the great features. Despite the Kohler Awaken and the Moen both saying they are low flow, water coming from the Moen was almost like having to take a shower in the rain. Of the six water patterns on the Moen, 2 were almost usable. It took me much much longer to wash the soap off. After 2 days, I took the Moen back and bought another Kohler awaken. The install was simple, and I went ahead and reused the hardware all except the wand piece from my previous unit. I will save the other pieces as spares. This handshower has 3 settings. The first is your general shower head wide, there is a narrow massage setting, or wash setting as I like to call it, and a middle of the road rinse setting. There is more than enough water pressure to get clean. I have actually installed this same handshower last time I visited my brother. He had a failing showerhead in his guest bathroom. I went out and and picked one of these up and put it in for him. I highly highly recommend this handshower, and I am strongly debating going and picking up a couple of spares just in case.
Date published: 2015-10-16
Rated 3 out of 5 by from Nice shower head, but the hose is inflexible I was looking for a shower head that would bend as far down as possible to get around how our spout from the wall was set up. It met that purpose very well, but the hose was very inflexible. I even put it out in the sun hoping it would soften from the heat, but no luck. I had to buy a glacier bay replacement hose to use the kohler shower head.
Date published: 2015-04-13
Rated 4 out of 5 by from Nice water pressure Love the styling and the water pressure. Realized after it was up that there isn't a turn off option. Would like to have had that option.
Date published: 2013-07-07
Rated 4 out of 5 by from Good value for the price The tab used to switch settings is easy to use. Our previous shower head had a dial that was hard to use when your hands are wet or soapy.
Date published: 2015-12-08
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