Rated 3.6 out of 5 by 19
Rated 5.0 out of 5.0 by Heather I love it.
The pipes didn't line up exactly, but we figured it out.
January 5, 2016
Rated 4.0 out of 5.0 by Stina New basin
the clean lines suit my 1940s bathroom nicely and my plumber had an easy job installing it. The basin does project from the wall almost as if it were free-standing which can be disconcerting at first but is a lovely illusion effect and it also allows a bit of additional space to access the connections when installing or doing maintenance.
April 5, 2016
Rated 1.0 out of 5.0 by Joe defect in the casting caused water leaks
I believe my sink had multiple defects in the porcelein casting.
First noticed that despite the pedestal being perfectly level and plumb when attached to my bathroom floor, the sink top surface sat very far out of level left to right when placed upon it. A large 3/8 inch shim under the left side and smaller one in the front (where the sink meets the pedestal) allowed the sink to sit level when measured left to right as well as front to back.
Next, after installing the drain I had a substantial water leak. After contorting myself under the sink and refitting the drain parts multiple times to eliminate any errors during install, I was forced to unbolt the sink from the wall, disconnect the water supply lines and move it to my workbench for closer inspection. I found several defects in the area where the drain pipe's rubber seal mates to the porcelain. The lack of a clean and uniform surface prevents the rubber gasket from forming a clean seal.
My career is product development so I understand that defects will occur in mass produced product and some defects will simply slip by QC unnoticed. Will open the next box when going to HD tomorrow for an exchange and will inspect the porcelain casting prior to driving home.
Not a bad product, but make sure to inspect the above areas. Hoping I can find a good unit... install was done in a brand new powder room I just finished installing. I'm committed to the holes in my walls, wallpaper and new tile floor specific to this Kohler sink model. A potential large problem if I need to go to an alternate pedestal brand and/or design.
One last thing... the supplied pedestal securing lag bolt is too short for anything other than a laminate floor. Drilling thru my new tile and cement board to get to the wood for the bolt to bite, leaves insufficient bolt length. Needed to source my own longer lag bolt to hit the wood subfloor effectively.
January 4, 2016
Rated 1.0 out of 5.0 by Michael Has Kohler tried to follow their instructions?
They put a clear drawing of the bolts in the wall protruding 1" to attach the sink. THE SINK IS THICKER THAN 1" so the bolts don't reach through it. Now I have to buy new, longer bolts to finish the job. Ridiculous!
December 9, 2015
Rated 5.0 out of 5.0 by garfield Love it!!
Just the right size for my 1902 farmhouse half bath.
December 9, 2015
Rated 1.0 out of 5.0 by Eddie Poor Sink Casting - Uneven and Blemished
The pedestal bottom portion is fine, straight and even. The sink portion however is poorly casted. Specifically the bottom edge/ rim that rests on top of the pedestal is not level. We struggled for a while to make the sink top level, after getting the pedestal plum. We thought that we perhaps had it misaligned, because the last thing we expected was a warped sink. Upon close eye inspection, the warping was visible.
Kohlers response to another customer with the same issue (see below), doesn't make sense. Why not just start with a straight, quality made product to avoid having to use the "pads" / "gaskets" at all. I'm guessing these "pads" were included as a 'damage control' fix to save all of their poorly made inventory. I've installed three other pedestal sinks, and have never had these issues, or seen this sort of solution presented.
Response from Kohler Product Expert
September 29, 2016
Hello, my name is Sarah with Kohler Co. I am sorry to hear your Willamette pedestal sinks had several small flaws in the finish. This is not normal. Could you please send pictures of the flaws to our Customer Service team at KohlerCustServ@kohler.com? This will help us find a solution for you. Regarding the installation, the pedestal sinks should not "sit" on the pedestal base. The sink will mount to the wall and there will be pads between the sink and pedestal. The sink is leveled by the installation into the wall by the hanger bolts. If you have any questions regarding the installation, please email us. We're glad to help! -Sarah B. KOHLER Customer Service
October 3, 2016
Rated 2.0 out of 5.0 by JasonMiller Poor casting quality
I had been under the impression that the Kohler brand was a quality brand but the two sinks I purchased were cast very poorly as to not sit correctly against the wall and on the pedestal. The bowls also have several small flaws in the finish. I had a professional plumber do the installation and he had a very frustrating time.
September 27, 2016
Rated 5.0 out of 5.0 by pw New Sink for an Old House
Ordered on line and the package arrived promptly and well packed. The project was to install a new sub-floor in the bathroom of a nearly 100 year old house. It installed easily and is a beautiful addition.
August 9, 2016