Rated 3.6 out of 5 by 12
Rated 5.0 out of 5.0 by littlealps great buy
Very pleased with this purchase .The product is well made and performs as advertised.
June 16, 2016
Rated 5.0 out of 5.0 by DROCKO A great look and real quite.
The cooler was very easy to install.
It is made better and has an extra lining for the water to sit in, so hopfully the bottom won't fall out like the last on did.
The tumbler or bird cage seems more stout and sturdy.
Less noise and the housing is easy on the eyes.
May 20, 2014
Rated 1.0 out of 5.0 by ladybug341 needed major repairs 2nd season in use
Last year 6-15-12 I bought the master cool model ADA51. Had it installed by a licensed contractor, this year April 2013 went to start it up for spring, and discovered the wheel on the blower had come apart and was making a terrible noise. Essick Air, was quickly responsive to my request for warranty for the defective part, requiring submittal of documentation of the problem, and proof of purchase. I had excellent documentation thanks to my contractor; however the labor to replace the defective part was not covered under their warranty and I had to pay to have the defective part replaced. The cooler was purchased for my parents who are in their late 70’s, we selected the Master Cool because we thought it was a quality item and would only need routine maintenance for some years. However we incurred a substantial repair bill replacing the poorly welded squirrel cage not even 1 year after purchase needless to say I was highly disappointed and clearly made an error in assuming Master Cool was quality well made product.
June 26, 2013
Rated 5.0 out of 5.0 by Don Correct
As this was installed after the season was over, it is difficult to evaluate actual use because there has not been any use yet. Installation went well to the best of my knowledge as it was professionaly installed. Unit looks good and I anticipate good results. Store personnel were excellent in helping with the purchase of this unit and the followup after it arrived. Worked with three employees in Customer Service and I would rate all of them Very Good. My compliments.
December 15, 2015
Rated 1.0 out of 5.0 by Ron Poor cooling
My neighbor bought the traditional 4 pad cooler and I bought this one with the copper plate instead of a pad. His cost about $400 less and works much better than mine. His is at least 10 degrees cooler. Don't waste your money on this product. Buy a traditional swamp cooler. Trust me you'll be much happier.
June 30, 2015
Rated 5.0 out of 5.0 by DIYer Perfect fit
All parts included except motor. Easy to install since we already had one. We replaced our 25 year old one.
April 14, 2015
Rated 2.0 out of 5.0 by Servant Persevering with it.
Shipping company lost the cooler for a couple days. It was bent up a little but straightened easily. Very little documentation. Store people didn't know much about it or how to get more information. Still don't know how to install it properly. Ordered a $180 1hp motor as it doesn't come with one. No pulley available from Home Depot. Very stinky even after running a month. A bit difficult all the way.
August 5, 2014
Rated 2.0 out of 5.0 by Zeppeliniium Missing control logic and drain fitting
This item is about twice as expensive as a standard evap cooler, yet it has some serious deficiencies. First, all the switching logic for the pump and hi/low speed must be supplied by the customer. I would have expected that the unit would have had a power input and hi/low/off input, with internal relays to complete the logic. Second, there is no connection/hole in the bottom of the wet unit to allow draining via external access, either manually at the unit or by a long tube with a valve at the bottom--you must gain access to the unit, remove the filter panel and filters, and then unplug the overflow tube. For a rooftop installation, this requires access to the unit. In Colorado, there are weather extremes that often result in a person turning on or off the heat/cooling systems, then a week later having to reverse the situation. This is not great for a rooftop unit that has to be accessed every time you begin filling it or draining it.
July 16, 2014