Rated 3.5 out of 5 by 73
Rated 1.0 out of 5.0 by invmgmt Avoid this fridge
Bought this fridge in July, by October the doors already had rust coming through. Mind you, this is a STAINLESS STEEL skin. I have had a cheap small fridge outside by the BBQ for 5 years and it never showed rust.
Samsung basically said "tough luck". The rust is cosmetic and they don't cover cosmetic. What?! I spent extra for a stainless steel fridge because they are supposed to look better longer. In less than 6 months the thing looks terrible.
I bought the Home Depot extended warrantee, so i thought they would help. WRONG! The extended warrantee people said they won't help either. So, out $1k and I have a fridge that looks terrible! Very disappointed with the HD people, usually HD has great customer care.
Bottom line, Samsung has terrible products, poor craftmanship, horrible customer care. I would have given it zero stars, but couldn't.
Avoid Samsung products at all costs!!
November 26, 2014
Rated 5.0 out of 5.0 by Phillylocks Samsung French Door Refrigerator
This refrigerator fit perfectly in my kitchen space and really makes my kitchen look beautiful. I must add the stainless steel was an upgrade and took it up a few notches. I am very pleased with my purchase. The techs were friendly and installed it, leveled and adjusted the settings in no time.
July 16, 2014
Rated 1.0 out of 5.0 by lily it's a lemon
water kept freezing in the motor...had multiple issues with the fridge. Please do not buy as servicing the fridge was a nightmare as well. had to unplug, defrost, then have mechanic chip away the ice blocks repeatedly. although the look and features are great for a small size fridge, the problems with the water icing up are not worth it.
I would never buy a samsung product especially in the refrigerator department ever again.
October 18, 2015
Rated 1.0 out of 5.0 by georgr terrible product
froze up service was provided by Home Depot service. Two days later it is frozen again. Home Depot no longer stocks this model. where do you go from here. reviews on the internet seems to be a common issue with Samsung. Home Depot should stick up for its customers and force Samsung to replace these units and Home depot should pull all product from its stores and online sales.
October 25, 2015
Rated 1.0 out of 5.0 by MCap Ice Overflow
We purchased this refrigerator because the space that it needed to fit in was only 32 7/8 inches wide. I would not recommend this or any other Samsung refrigerator, unless it doesn't matter to you that it doesn't have an automatic shut off on the ice maker. Was told by Samsung personnel that none of their ice makers shut off automatically. It has a manual shut off inside the door. This wouldn't matter much to me either, except I purchased it for a second home, & we need to remember to shut off the ice maker, or we'll come back to a freezer full of ice cubes, especially when we leave in Sept & don't return until May.
August 9, 2014
Rated 1.0 out of 5.0 by 9165 Worst Fridge EVER
DO NOT BUY THIS REFRIGERATOR!!! I can't say this strongly enough!
The Reason? although it looks great and keeps things cold, there is NO WAY TO STORE MORE THAN 2 TALLER SIZED ITEMS. If you have 2 gallons of milk and place them in the door ALL OTHER ITEMS MUST BE PLACED LYING DOWN AND CAN/WILL SPILL. TRUST ME ON THIS ONE.
Things such as ketchup, juice, A1 sauce, Salad Dressing, all do not fit.
It blows my mind.
I have to keep it but I have to take the middle shelf completely out and use some makeshift shelving unit in order to not have so much wasted space.
I used to be a Samsung believer but not any longer!
The only reason I gave it 1 star is that there is no option for no stars!
July 19, 2014
Rated 2.0 out of 5.0 by patp Worst purchase ever
Delivery was on time and proffessional. However as noted above it is advertised as a stainless steel refirigerator. It is not. The doors are plastic painted in stainless steel finish and hard to cleaNI specifically asked this at he store since there was not one on the floor. As for the shelves only the middle one can be moved and not to a height you can store large items as milk cartons. The bins in the door are so deep that if you move one down there is no space to tale stored objects out because the ther bin is in the way Overall the design is poor. Who can I speak to to to resolve this?
August 13, 2014
Rated 1.0 out of 5.0 by Laura Not a great purchase.
We bought this fridge approximately three years ago. Already after one year, it need service. The water leaked into the back of the vegetable bins and started to ice over. The freezer misted up, and actually six months after we purchased it. The freezer problem has never been resolved. The compressor broke about two years later, and had to be replaced. The service man has been here twice, the compressor has been replaced, there is still water and ice in the bins, although much less. We paid too much money for these problems. And I have had to take too much time off from work waiting around for service. It looks great, and I like the inside organization, but needless to say, I absolutely do not recommend it.
June 6, 2014