Rated 2.4 out of 5 by 9
Rated 2.0 out of 5.0 by Rick Internal failure
Have this model on all 3 of the exterior doors in my house. The one that is used every day has failed after about 3 years of usage. The handle works, I can no longer use the key to unlock the door. The handle is loose and has a lot of play in it. I expected better from this mfg.
January 15, 2016
Rated 3.0 out of 5.0 by phog Lock is easily defeated
The finish is failing on the Schlage lever lockset that I installed 10 years ago, and the pot metal on one of the two assembly mounting flanges broke, but the worst part of this lock is how easilt it can be opened without a key. To allow the lever to be properly oriented on right-and-left opening doors the lever can be removed by simply pressing a wire into in a release hole on the shaft of the lever. with the lever off, the key cylinder is exposed and lifts right out. A half-turn with a needle-nose pliers will then unlock the door. Anyone can open a door with one of these locks in ten seconds flat. Better use your deadbolt!
July 11, 2015
Rated 1.0 out of 5.0 by Gopherstate Poor Quality
Handle failed less than 2 years after purchase. Key would no longer work but luckily due to the poor quality I was able to take apart the mechanism from the outside and open the door in the matter of a few minutes. Not the security I expected from Schlage.
October 24, 2015
Rated 1.0 out of 5.0 by KenK Failed in 2 years
Installed 2 years ago and yesterday the key would not turn all the way to unlock which was an unpleasant surprise when I got home strapped with bags of groceries. I lubed it with graphite and when that did not help I hit it with some WD-40. Still no joy. I expected more from this brand.
September 2, 2015
Rated 2.0 out of 5.0 by Philthycoder Not Durable
This lockset lasted about two years doing front door duty for a 2-person household, then the inner handle siezed up to the point it wouldn't return to starting position any more, and lubricating it didn't seem to have any effect. I've used plenty of Schlage locksets in the past without issue, but if this is an indication of quality going forward, I'll be looking for something more solid.
May 10, 2015
Rated 1.0 out of 5.0 by Pacochocho Poor Quality - Not certified. Lasted less than 1 year
Lock was used for side entry. We have 2 dogs that we let in and out about 5-10 times per day. Other than that, typical usage. Certified locksets are guaranteed for 400,000 cycles for normal duty (about 20 years for the above usage), and 800,000 cycles for heavy duty. If you want to spend $40 every year to replace this lockset (or go through the hassle of warranty replacement) buy this lock. If you want one that will last 20-40 years, you'll pay 3 times this amount and it will last 20 times as long.
December 31, 2013
Rated 3.0 out of 5.0 by Wekims Finish is wearing.
Pros - I like the lever, easy to use.
Con - the finish on the outside is already wearing out and peeling. I think it's the satin nickel finish that doesn't last outdoors.
February 14, 2014
Rated 4.0 out of 5.0 by Samtheman Strong and secure
I went for my morning run and wouldn't you know it, I left my keys in the house. The deadbolt wasn't locked so I grabbed a slender knife thinking I could just do the old "card trick". This didn't work, and it won't with these locks as it is designed not to move back into the chamber when it is locked. Awesome product if you can keep me out of my own house.
July 14, 2012