Rated 3.8 out of 5Â by 90
Rated 2 out of 5Â by EMY77 Handle came unscrewed after a week
The microwave works fine. was easy to mount and looks great. However, the bottom part of the handle came unscrewed within a week. Because the back of the screw is not accessible it cannot simply be screwed back on and will require a service call to GE. Doesn't give me high hopes that this microwave will last long. Time will tell.
January 17, 2012
Rated 3 out of 5Â by Chrisee Disappointed
I love the way this microwave looks and it matched the stove I bought. I read all the reviews prior to purchasing it, and thought it was the best choice. I was dissappointed that the first time I use it the plastic hooks that hold the metal rack inside melted off?! What the heck?!
I called the service line and they said since my bag of popcorn was so light on the rack, the hooks melted off??
They told me that the metal tray needs to be tooken out if nothing is sitting on it because the hooks will melt off? WHAT? That is the stupidest thing i've ever heard and I NEVER had to do this with any of my prior Microwaves.
They did send me replacement hooks out and I received them 2 days later.
May 22, 2012
Rated 1 out of 5Â by bartters Heats unevenly - very disappointed!!
I had another GE Spacemaker which lasted 10 years, and I replaced that one with this one when it died. I was hoping the quality would be the same and boy was I wrong. This microwave heats so unevenly, part of a bagel will be frozen solid while another part too hot to even touch. Or with bacon part is overcooked and the other is raw. I even took a dish out, and part of the plate felt cool to the touch, and when I switched hands the other part was practically on fire and burned my finger tips. I am so disappointed not to mention aggravated, now I have to try to get it refunded or repaired. Uggggh..
April 3, 2013
Rated 1 out of 5Â by CLRG "KEYPAD SHORTED--- SERVICE MAY BE NEEDED", Model HVM1750
Used the unit for exactly 2 yrs., then the message, "KEYPAD SHORTED--- SERVICE MAY BE NEEDED". Technician to just come is $95, Keypad/Control Assembly at GE Parts On-line is $206, plus actual labor-- cost tells me it's better to get a new unit. I expected more from GE. I noticed a lot of other reviews for the GE Spacemaker Microwave models breaking down within 2 years. Hope GE does something about this.
March 19, 2013
Rated 1 out of 5Â by chef Keypad shorted - 2 different units over 4 years. Shoddy.
We've had two different microwaves die with the exact same problem in only a 4 year period. The only saving grace is buying it with American express doubled the warranty and they paid the claim to get another. Both have died at just under 2 years.
It's obviously a known problem and really lousy design if this keeps happening with us and others. The problem is, it's the only microwave that will fit perfectly over the stove.
Our original GE microwave was new in the house when we bought it. Lasted 12 years or so. The last 2, 2 years each.
November 22, 2013