#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)623-4202
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Location
230 Nostrand Avenue
Brooklyn, NY 11205
map pin
map preview

Upcoming Workshops

Customer Store Reviews

  • 4.3 out of 711 reviews
87%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (711)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 711 reviews
My go to store for any of my handy needs. Wish their plant department was better, the plants suff...
My go to store for any of my handy needs. Wish their plant department was better, the plants suffer from lack of care. Also the assortment of herb plants isn't great.
by
  • Verified Purchase
  • Recommended
though busy the staff was courteous and knowledgeable of the materials I need to get the job done...
though busy the staff was courteous and knowledgeable of the materials I need to get the job done! Rare in today's world.
by
  • Verified Purchase
  • Recommended
I can pretty much always run here grab what I need & be done. No hassle, helpful when needed & se...
I can pretty much always run here grab what I need & be done. No hassle, helpful when needed & self-checkout is a breeze.
by
  • Verified Purchase
  • Recommended
vary good
vary good
by
  • Verified Purchase
The store was very clean and all employees were eager to help, I had a fast and easy visit. Thank...
The store was very clean and all employees were eager to help, I had a fast and easy visit. Thank you
by
  • Verified Purchase
  • Recommended
Always busy with contractors, but welcoming staff and really fast in & out time with at the regis...
Always busy with contractors, but welcoming staff and really fast in & out time with at the registers
by
  • Verified Purchase
  • Recommended
Special kudos to Jaylene (Joy) who was super efficient, gracious and pleasant at the checkout. He...
Special kudos to Jaylene (Joy) who was super efficient, gracious and pleasant at the checkout. Her swift service was greatly appreciated. The store was packed and she made me feel confident that she would be work diligently to move us out quickly. Thank you HD for great staff; your team: Raymond, Louise, Denisia, Steph, Steven, Vee, Jose, and Cindy and of course Nazam the manager, are amazingly professional and kind.
by
  • Verified Purchase
  • Recommended
The items where very easy to find. The service was good and the cashier that helped me was very n...
The items where very easy to find. The service was good and the cashier that helped me was very nice.
by
  • Verified Purchase
  • Recommended
This store is always clean it’s easy to find the things you need. The staff is simply amazing. I ...
This store is always clean it’s easy to find the things you need. The staff is simply amazing. I only shop in this location. Beautiful amazing people are at this location.
by
  • Verified Purchase
  • Recommended
Kudos to Raymond, Stay and Shakeisha for a job well done. They greeted me warmly and it's obvious...
Kudos to Raymond, Stay and Shakeisha for a job well done. They greeted me warmly and it's obvious they perform their tasks with grace and efficiency. Thank you Manager Nazan for having such a fine team that represents you and HD in the highest manner. It's always a pleasure to visit this store.
by
  • Verified Purchase
  • Recommended
Fantastic customer service!
Fantastic customer service!
by
  • Verified Purchase
  • Recommended
Got amazing help. Especially from the register; verry friendly. Her bame was Daryana
Got amazing help. Especially from the register; verry friendly. Her bame was Daryana
by
  • Verified Purchase
  • Recommended
Good store. Great employees!
Good store. Great employees!
by
  • Verified Purchase
  • Recommended
Items were easy to find, the cashier was nice enough to give me a discount after I asked if there...
Items were easy to find, the cashier was nice enough to give me a discount after I asked if there’s a teachers discount.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
If you have plenty of time free and if you have a lot of patience
If you have plenty of time free and if you have a lot of patience
by
  • Verified Purchase
1 found this review helpful
WAS CLEAN
WAS CLEAN
by
  • Verified Purchase
Your Staff Odessa together with another gentleman provided the best customer service among all my...
Your Staff Odessa together with another gentleman provided the best customer service among all my Home Depot experience! Odessa approached me with store coupons first, then went out of her way to get me a 2nd cart all the way frol outside of the store when my hands and cart is full with 200 lbs of Ice melt. She didnt hesitate to help me lifting up those 50lb /bag ice melt, and this gentleman saw us, also came in to help. Definitely returning to this locatiok for their suppreme service! Thanks Odessa!
by
  • Verified Purchase
  • Recommended
Janelle was a superstar. She was approachable, friendly and actually assisted me (unlike other ti...
Janelle was a superstar. She was approachable, friendly and actually assisted me (unlike other times at this store where people werent very helpful). If I were this stores manager I’d have Janelle train employees on customer service and on giving customers a good shopping experience. When she was done assisting me I saw her walking a woman through the process of getting rid of bed bugs, I’ve never seen someone so helpful at this store before. If everyone was like her or close to it you’d have more revenue and more importantly giving customers a good experience (something this store desperately needs to work on). This 5 star rating is for Janelle, not for the store (yet). I hope it can be one day..
by
  • Verified Purchase
  • Recommended
GREAT costumer service!!
GREAT costumer service!!
by
  • Verified Purchase
  • Recommended
GREAT!
GREAT!
by
  • Verified Purchase
  • Recommended
GREAT STORE PEOPLE FREINDLY .CUSTOMERS TREAT THEM POORLY THEY ACT LIKE THEY OWE THEM SOMETHING.VE...
GREAT STORE PEOPLE FREINDLY .CUSTOMERS TREAT THEM POORLY THEY ACT LIKE THEY OWE THEM SOMETHING.VERY RUDE AND DISRESPECTFUL YET I HAVE NOT SEEN ONE INSTANCE OF THEM LOSING PATIENCE.KILLING THEM WITH KINDNESS.
by
  • Verified Purchase
  • Recommended
great staff and plants; Lesley was the best- graceful and kind, Thank you home depot team:
great staff and plants; Lesley was the best- graceful and kind, Thank you home depot team:
by
  • Verified Purchase
  • Recommended
PAULINE from the Pro desk and her other colleagues at the store have NASTY ATTITUDES and POOR CUS...
PAULINE from the Pro desk and her other colleagues at the store have NASTY ATTITUDES and POOR CUSTOMER SERVICE!!!
by
  • Verified Purchase
Worst Home depot I have been to. A total zoo. Good luck finding somebody that knows where anyth...
Worst Home depot I have been to. A total zoo. Good luck finding somebody that knows where anything is. And be careful parking there at night. I have been followed to my car many times by "friendly" people trying to help me. Not sure if I was robbed exactly but I did give one guy money to go away.
by
  • Verified Purchase
Special Kudos and holiday greetings to Raymond, Abby, Lashawn and Shakiesha. Raymond welcomed me...
Special Kudos and holiday greetings to Raymond, Abby, Lashawn and Shakiesha. Raymond welcomed me into the store with kind words and a terrific smile. Abby assisted me at the self checkout when the machine was out of paper. She was swift to insert paper with grace. Lashawn and Shakeisha were great at the checkout/return desks; they were kind and patient. Also thank you to the HD team: Manager Nazan, Denisia, Jose, Stef, Louise and supervisors. Everyone does a fantastic job.
by
  • Verified Purchase
Special Kudos and holiday greetings to Raymond and Abby. Raymond welcomed me into the store with...
Special Kudos and holiday greetings to Raymond and Abby. Raymond welcomed me into the store with kind words and a terrific smile. Abby assisted me at the self checkout when the machine was out of paper. She was swift to insert paper with grace. Also thank you to the HD team: Manager Nazan, Denisia, Jose, Stef, Louise and supervisors. Everyone does a fantastic job.
by
  • Verified Purchase
  • Recommended
Hard to find some help
Hard to find some help
by
  • Verified Purchase
This is possible the worst Home Depot the selves are poorly stocked and the staff spends more tim...
This is possible the worst Home Depot the selves are poorly stocked and the staff spends more time talking among themselves and not helping customers or working
by
  • Verified Purchase
Great experience at this store there need to be a Nick in every aisle
Great experience at this store there need to be a Nick in every aisle
by
  • Verified Purchase
  • Recommended
This location is great: usually good customer service, great product selection and reasonably goo...
This location is great: usually good customer service, great product selection and reasonably good prices. I would greatly recommend this store location to anyone interested in this line of products. Happy Holidays!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 711 reviews

Nearby Stores

Find Another Store

550 Hamilton Ave

Brooklyn, NY 11232

2.93 mi

Tool & Truck Rental

(718)369-8408

Pro Service Desk

(718)369-8413

Mon-Sat: Closed

Sun: Closed

59-15 Maurice Avenue

Maspeth, NY 11378

3.33 mi

Tool & Truck Rental

(347)665-0316

Pro Service Desk

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

40 West 23rd Street

New York, NY 10010

4.01 mi

Pro Service Desk

(212)337-5422

Mon-Sat: 7:00am - 9:00pm

Sun: 8:00am - 8:00pm