#1 Home Improvement Retailer

Customer Store Reviews

  • 4.5 out of 459 reviews
89%Of Customers
Recommend This Store
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Showing 1-30 of 459 reviews
the helpfulness of the staff
the vanity ordered on line was damaged. not only did chino and jorge, 2 associates notice it, they went so far as to replace the back panel so that i would not be more upset than i was, since this was the only unit available. in addition, ashley, at the customer service desk arranged for a discount and made my payment transition a simple process. The staff was helpful, cooperative and even helped me with loading onto the roof of my car. What could have been a disaster ended up being a minor inconvenience, thanks to the attentive staff.
by
    • Recommended
    One of good Home Depot
    The Hamilton ave Home Depot is Better compared to the one by my house .I must say
    by
      • Recommended
      Pleasantly assisted
      Such nice employees that were so helpful. The products that were purchased are exactly what was needed.
      by
        • Recommended
        Shopping at Home Depot Brooklyn
        Nice people, always available, ready to help. I found all what i needed and ordered the rest on homedepot.com , you get contacted by sms when the item is ready to pick up. All the best
        by
        • Pro
        • Recommended
        store greatly improved!
        Cashier Arileyda was terrific! plumbing department could stock more items for faucet repair. Store has been buffed up since last visit, but lower parking is cramped and had to negociate with too many vans and trucks in too small an area.
        by
        • Pro
        • Recommended
        1 found this review helpful
        Great store
        The Prices are pretty reasonable Comparing to other hardware stores .
        by
          • Recommended
          Great shopping experience
          Overall shopping experience was great , normally the checkout lines are long when I'm there but this time around my checkout time was quick
          by
            • Recommended
            Great return policy
            The Home Depot return policy is great the given you 90days . Comparing to other store given you only 30 day
            by
              • Recommended
              Great Customer Service & Great Prices
              Sales Associate Laura C was extremely professional, knowledgeable and helpful. Her suggestions saved me time and money on the purchase of 5 major appliances for a new kitchen. She is an example of the type of customer service that you expect to get from the best stores. Unfortunately in today's retail environment you're lucky if you find anyone with half of her professionalism and knowledge.
              by
              • Verified Purchase
              • Recommended
              Wonderful shopping experience!
              Excellent experience! I'm looking forward to buy something else there again soon!
              by
                • Recommended
                Amazing store experience!
                The store was organized very well, products easy to find, and associates very friendly and helpful. The associate at the paint desk was funny, kind, and helped us choose the paint we needed quckly. Spoonie at check-out was extrememly friendly, helpful, and made our shopping experince fantastic. My husband and I would definitely recommend this location to anyone.
                by
                  • Recommended
                  Great store experience
                  I had great shopping experience , the associate was helpful and knowledgeable of the product .
                  by
                    • Recommended
                    Lana, the best Flooring Expert of the World
                    If you want the best advice for flooring, ask for Lana. She knows her stuff.
                    by
                      • Recommended
                      Good people
                      The are good and I'm satisfied with the store and yes I recommend that store
                      by
                        • Recommended
                        Totally Radical Home Depot!
                        I love this store! Shout out to my friends at the self-checkout area. This store is a great place to buy sponges, towels, duct tape and anything else I might need. I bought a Snickers while I was there as well. I forgot the bleach. I will pick it up when I return.
                        by
                        • Verified Purchase
                        • Pro
                        • Recommended
                        Very Satisfied Customer
                        The store associate in the Kitchen Design area was amazing. She was patient with me and knowledgeable about the products and any specials that were available. Planning a kitchen renovation is not an easy task but she made it almost painless. It was a pleasure working with her.
                        by
                          • Recommended
                          Great customer service in flooring
                          Lana from flooring was great, super helpful. Ask for Lana ifor ur looking for assistance in flooring
                          by
                            • Recommended
                            Wonderful, so helpful and received everything I needed and had it delivered quickly
                            I would like to give a great job shout out to the associates that made my purchase superb.First note is Sharon in the plumming dept that to me by the hand and walked me thru the purchase and calmed my nerves. Followed by Tashana Pro Desk that arranged all that I needed quickly. To Luke that delivered my pruchase in a timely fashion. You have a great team at the 11232 location and I look forward to doing more business with them in future.
                            by
                              • Recommended
                              Very nice staff
                              I went to buy some salt it was a breeze everything I needed was available
                              by
                                • Recommended
                                Cashier Shameka
                                I'm working on my place and Cashier Shameka was very helpful and sweet. She made my experience very memorable. Shameka is a great part of your team.
                                by
                                  • Recommended
                                  Great service
                                  I had the best experience working with Cherylyn and Kiarra... they were amazing with providing me with everything I needed
                                  by
                                    • Recommended
                                    I appreciate the late hours
                                    I don't live in Brooklyn, but travel to this store because it is open until midnight most nights of the week, which is very convenient for me.
                                    by
                                    • DIY
                                    Good store
                                    Has a good selection of items and open later than other Home Depots
                                    by
                                      • Recommended
                                      all items what i need it are there
                                      I like all the store because what all I need I find easy and the personal who works there are nice and help
                                      by
                                        • Recommended
                                        Great
                                        Overall great service! It was great and I got all I needed
                                        by
                                          • Recommended
                                          Awesome experience! Greeted at the entrance by a friendly guard
                                          The greeting from the guard on entering made a difference! The associate was very helpful and made looking for items much easier than the time I would have taken to find the items.
                                          by
                                          • DIY
                                          • Recommended
                                          Great Experience
                                          Luis (LEP984) was a great help from the second I walked into the store. He helped me pick out the right doors for the project I'm working on. Even though I changed my mind several times he was very patient and professional and guided me to the right doors I needed. I don't write enough reviews for all the help Luis gives me. I've been a shopper with Home Depot for 9 years now and Luis has been helping me from day one. He was a big factor in helping my business grow with his knowledge in construction and products. Again he is a big asset in the Hamilton Ave Home Depot that always makes me come back; whether I'm a block away from the store or 5 miles away. Thank you for all your help Luis
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Great Store Experience
                                          I was very happy with the customer service. Keep up
                                          by
                                            • Recommended
                                            Good
                                            Good place to go but busier then the rest!!!I go here cause they have everything at great prices and help is at its best then the rest.
                                            by
                                              • Recommended
                                              comfortable
                                              It is a nice store. It has lot of things that I need for my job.
                                              by
                                                • Recommended
                                                Showing 1-30 of 459 reviews

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