#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(203)854-4307
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
600 Connecticut Ave
Norwalk, CT 06854
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Customer Store Reviews

  • 4.6 out of 744 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (744)
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Showing 1-30 of 744 reviews
Friendly staff
Les was very helpful and friendly! He treated me as an equal. His response was very prompt.
by
  • Verified Purchase
  • Recommended
Great Customer Service + Vast Product Selection!
HARLAN MOD: You helped tremendously with your weed wacker in-depth knowledge, the way you educated me very simply, making me feel important by focusing on me as you were being paged. CUSTOMER SERVICE KERLINE: Your listening to my issue, paging Harlan and Antonio and resolving all yourself with a big smile and positive attitude matters ... a lot! And, Yes, I did write this as I promised! RETURNS CONNOR: I appreciate your can do attitude, broad smile, and solid customer service! Thank you, Jos
by
  • Verified Purchase
  • DIY
  • Recommended
Manager Darrell provides EXTRA-ORDINARY Customer Service!
I came in fustrated and then watched another consumer talk disprespectfully to your associate. I was mortified. He handled this irate consumer perfectly. Then the same Manager Darrell came over to help me. DARRELL IS AMAZING! Where did this guy come from? Clone him! He walked me over to the Lawn Stringers and explained the differences. WOW! This guy listens to consumers, learns their needs and provides in-depth knowledge and kind assistance ... and ends by saying "If you have any questions come back and see me". I am just on very happy customer. Thank You Darrell! Keep up your great work, Jos
by
  • Verified Purchase
  • DIY
  • Recommended
SYNERGY
SYNERGY IS THE CREATION OF A WHOLE THAT IS GREATER THAN THE SIMPLE SUM OF ITS PARTS. (Attic Greek - Synergos, Synergia) "WORKING TOGETHER" THAT'S "MORE DOING" (AT STORE #6204) THANK YOU!
by
  • Verified Purchase
  • DIY
  • Recommended
GREAT SERVICES
Went to get a sample. custom paint . obtained from Home Depot in 2013 i was very pleased with the reps at the paint desk. Very helpful, prompt service and delivered as requested.
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  • Verified Purchase
  • Pro
  • Recommended
Loved the self-checkout
Loved the self-checkout. Not 50 characters yet OK.
by
  • Verified Purchase
  • Recommended
all was fine
all was fine, everything was where the associate said it was.
by
  • Verified Purchase
  • DIY
  • Recommended
Always a wonderful shopping experience,
Like I said It's always a pleasant and wonderful shopping experience when I shop at Home Depot.
by
  • Verified Purchase
  • Recommended
Great sales rep
Bought three appliances. Great help from the sales rep.
by
  • Verified Purchase
  • Pro
  • Recommended
Fast and friendly
As soon as I walked in I was asked for help, good!
by
  • Verified Purchase
  • DIY
  • Recommended
Always a great experience!
The store is always clean and the employees go out of their way to help you even if one has questions.
by
  • Verified Purchase
  • Recommended
Items showing in stock on website were not available or associates could not find in store.
Someone told me a joke - "If you're at home depot and someone offers to help - you know that they don't work there" The systems asks how often I go to the store - I said yearly - the real answer is I try to avoid the store especially since they opened a Lowes down the street.
by
  • Verified Purchase
  • DIY
Personalization
4/25/2016 Thank you, Store 6204 for personalizing on my needs during my visit. All Associates are always busy but never too busy to "Cater" to every Customers needs! I am always treated as if I am the only Customer in the store because of the professional attention, caring and trade expertise which you deliver. You're dedication is so very appreciated! THANK YOU FOR ANOTHER REWARDING SHOPPING EXPERIENCE AT 6204!
by
  • Verified Purchase
  • DIY
  • Recommended
all good
I did not need help from anyone for this purchase, but the people at the self checkout were friendly.
by
  • Verified Purchase
  • DIY
  • Recommended
Easy in and out on a big purchase.
Manny Moran is an excellent associate. He made a big purchase easy
by
  • Pro
  • Recommended
home depot/associates
excellent customer satisfaction. the store was in excellent condition.
by
  • Verified Purchase
  • Pro
  • Recommended
Staff is the best!
My mother and I go to Home Depot every Saturday at 6:30am. Every Saturday I always need either the last item or on a top shelf. The associates are always willing to help regardless of the time (from getting the item down and to my car). I recently had a large return and the associate was not upset at all. If I was her and it was 6:30am - I'd be livid. She smiled and helped me through it. Highly recommend this location.
by
  • DIY
  • Recommended
I LI KED THE HELP I RECEIVED EVEN THOUGH YOU DIDN'T CARRY WHAT I NEEDED
ALL GOOD NOTHING ELSE TO SAY LET ME OUT OF THIS DON'T HAVE ANYTHING ELSE TO SAY THIS IS VERY BAD TO KEEP ON SAYING THAT ENOUGH WASN'T ENOUGH TO SAY
by
  • Verified Purchase
  • DIY
GREAT EXPERIENCE AND VERY KNOWLEDGEABLE ASSOCIATES
THE ASSOCIATES WERE VERY HELPFUL. THE STORE WAS EASY TO FIND THINGS IN AND HAD PLENTY OF INVENTORY.
by
    • Recommended
    Great customer service
    The staff at this location was extremely helpful in providing excellent service.
    by
    • Verified Purchase
    • Pro
    • Recommended
    appreciate the help
    every once in awhile you come across an individual in the store who just has all the answers. this has happened several times in the norwalk ct store. that just makes the day
    by
    • DIY
    • Recommended
    Customer Service
    Excellent customer service and interaction with customers.
    by
    • DIY
    • Recommended
    Quick and Easy to rent a truck
    needed a truck to move a mattress, got the truck, made my pickup, and brought the truck back and was checked out in an hour. quick and easy
    by
      • Recommended
      Norwalk CT Store
      I prefer to go to the Fairfield store since the parking lot lighting at Norwalk is not bright enough for my liking
      by
      • DIY
      • Recommended
      Great Store Experience
      Overall the quality of the service and products were very satisfied.
      by
      • Verified Purchase
      • Recommended
      GREAT EXPERIENCE
      The staff at this location was extremely helpful in providing excellent service.
      by
      • Pro
      • Recommended
      Great help in appliances!
      Was approached and offered help without having to search for it. Associate was really knowledgeable about the different appliances, what was in stock and the entire purchase and delivery process. Everything went smoothly and quickly.
      by
      • DIY
      • Recommended
      Store changed attitude when LOWES came to town
      I have gone to the Norwalk, CT several times this week. 90% of the time an associate was there to assist you. However, I came across an associate who was in way over his head in tools. Was unable to answer my questions about the product and once during our conversation he read off the box to me. Except for that episode. The cashiers were very helpful and even had a sense of humor.
      by
      • DIY
      • Recommended
      The usual
      I was looking for a brass adapter in the plumbing section. As usual there were many items out of place and a few opened packages with missing components. It took a while but I found what I wanted. I then went looking for some DIF. My wife was removing some wallpaper sizing and ran out. No one there that I spoke with in the paint department had heard of DIF before. Sad since many professionals have used this product religiously for years.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Great job!!!
      Nice employees very helpful and engage with customers
      by
        • Recommended
        Showing 1-30 of 744 reviews

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