#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(407)498-3262
Tool & Truck Rental(407)498-3268
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4560 13th Street
Saint Cloud, FL 34769
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 711 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (711)
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Showing 1-30 of 711 reviews
Great shopping experience
The staff at this location are great.Very friendly and have gone above and beyond to assist me when i visit.
by
    • Recommended
    Great service from Lexi
    Trying to find pegs was a difficult task until I found Lexi.she took to the time to walk me to the item and she did it with a smile and then she help me also to check out. Lexi made me feel special even though it was a small purchase. Lexi was awesome!
    by
      Customer service
      The Cashiers were very helpful especially this woman named Layza. She was very nice and friendly to me and provided me the help I needed. Even though the store very packed and chaotic she still answered all my questions I had and I appreciate it.
      by
        • Recommended
        No prices, a mess, and sales don't even ring up correctly
        I'm not coming back to Home Depot. None of the items I came for had prices. It was a WASTE of gas and time. Go somewhere else, unless you want a headache
        by
          Ritired
          by
            Poor managment
            Other than the guy in appliances the employees do not care
            by
              This location is utterly shameful.
              Their Manager can't seem to perform the basic skill of Inventory Management. I have consistently and constantly encountered this exact problem at this location. Online inventory shows multiples in stock but in actuality there is none. I have complained directly to this Manager on numerous occasions and yet she has done absolutely nothing. In fact I feel that their inventory issues have even gotten worse as of late. This is an absolutely pathetic way to manage a store for professionals. On a specific order, I tried two weeks ago to order for pickup and it was cancelled due to incorrect inventory. The Manager said she would correct their inventory and order more in and it would take 7-10 days to replenish stock. Two weeks later and their inventory is still incorrect, I have another cancelled order, and I'm left still needing product. This Manager needs to be fired and a Corporate Trainer brought in to fix this location.
              by
                Good Service
                Good service and very kind employees.
                by
                  • Recommended
                  Great Service!
                  Layza was helpful while also providing me with a fast and speedy checkout.
                  by
                    • Recommended
                    Great customer service
                    I was struggling to find garden tools and when no one else could help me this young lady named Leea was so nice and helped me find them
                    by
                      • Recommended
                      MY HOME DEPOT
                      ALWAYS NEW EXPERIENCE CAUSE THE STORE LOOKS DIFFERENT EVERYTIME MEANING IT LOOKS LIKE A NEW STORE ALL THE TIME. ASSOCIATES FREINDLY READY TO HELP!
                      by
                        • Recommended
                        Customer service
                        Very happy with associates in store. Several times needed assistance with products I.e. items heavy, large - always polite and helpful.
                        by
                          • Recommended
                          window blind department rocks!
                          I was unsure of what type and size of blinds to buy and the employee helped me choose and make sure I got the right size. I took them home and they are perfect.
                          by
                            • Recommended
                            Check out
                            If you can choose to have a check out person, get Cheryl at the St. Cloud location. Very nice and friendly, check out with a smile.
                            by
                              • Recommended
                              Rude Employees
                              Most employees at this store are rude, and really don't care if you shop there or not. They will lie to you about a product they have no knowledge of rather than saying "I don't know" or trying to find the correct answer to.
                              by
                                Saint Cloud has the best service!!!!
                                Saint Cloud has the best service
                                by
                                  • Recommended
                                  Good shopping
                                  The items are the parts I needed.
                                  by
                                    • Recommended
                                    Great customer service
                                    I had trouble finding what I was looking for and an employee went above and beyond for me and was able to help me find what I was looking for.
                                    by
                                      • Recommended
                                      Organized
                                      Home Depot has everything needed for my proyect.
                                      by
                                        • Recommended
                                        Love
                                        Love this place; everything you need for home improvement.
                                        by
                                          • Recommended
                                          toro lawn mower
                                          we bought a battery operated lawn mower toro brand at first & after several attempts to use it, battery doesnt last long until we decided to return it & switched to a gas power (21 in recycler/rear bagging lawn mower). We are now so happy to use it.
                                          by
                                            • Recommended
                                            Its great to shopping in this locacion
                                            Its great to shopping in this locacion
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            The staff was very friendly and helpful. Shelves were stocked with various choices. Store is cle...
                                            The staff was very friendly and helpful. Shelves were stocked with various choices. Store is clean. would definitely recommend to others.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            I like this store for a lot of reasons, first, that is the only one close to my house, 2nd, I alw...
                                            I like this store for a lot of reasons, first, that is the only one close to my house, 2nd, I always find what I'm looking for. The store is very organised. Employees are very friendly. Guys, keep up the good work. GOD bless you all.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Every time I’m here the store is clean and neat! Cashiers are amazing, they make you feel comfort...
                                            Every time I’m here the store is clean and neat! Cashiers are amazing, they make you feel comfortable.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            DAMARIS RIVERA AT THE HOME DEPOT IN ST. CLOUD WAS SIMPLY AWESOME! EXTREMELY KNOWLEDGEABLE, COUR...
                                            DAMARIS RIVERA AT THE HOME DEPOT IN ST. CLOUD WAS SIMPLY AWESOME! EXTREMELY KNOWLEDGEABLE, COURTEOUS, RESOURCEFUL, PROMT, FRIENDLY AND SHOWED CARE FOR WHAT I WAS LOOKING FOR. DAMARIS RIVERA IS AMAZING!
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            The 2 cashier's we ran into and a man on the sales floor named Mingo were absolutely incredible. ...
                                            The 2 cashier's we ran into and a man on the sales floor named Mingo were absolutely incredible. Very patient and thorough. Mingo helped us load up 2 days in a row. Saw us and came right over.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Good store and good service
                                            Good store and good service
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            for the most part the store are always fully stock and some the associates go the extra mile to h...
                                            for the most part the store are always fully stock and some the associates go the extra mile to help you to find the items that you are looking for.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Store needs to hire more workers so that all stock is put up and not left in the isles. also you ...
                                            Store needs to hire more workers so that all stock is put up and not left in the isles. also you need to have sufficient help to make sure that there are enough people at the registers that people do not have to wait for a long time.
                                            by
                                            • Verified Purchase
                                            Showing 1-30 of 711 reviews

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