Reviews for Marana (nw Tucson) #478

I have shopped at Home Depot for years at other locations, but the service in this store is THE BEST! Great advice, helpful employees, and friendly people. Have been there twice and will be back again for sure.

A veteran, regardless of their status as a veteran, is still a veteran. When this Home Depot started to scrutinize the veteran status on our ID's at checkout about a year ago, I stopped shopping. I went straight to the competitor who honored the ID regardless of what status it said on my ID. I shopped there for a year. Home Depot earned none of my money. I am very glad Home depot decided to accept my veteran status once again. I have returned to the Home Depot as my leading home improvement choice.

Great customer service. We applied for a credit card. We were decline for it, but the cashier gave us $25 off for being patient.

Customer service in the isles is not great.

This store has some of the best people in their departments.

Absolutely EXCELLENT. Staff went WAY above and Beyond with so many things to help with my specific needs-helping to create what I needed within a limited budget, giving me ideas I hadn't thought of, creating and even building what I needed to a higher level and lower cost than I could ever have imagined. Phenominal Team. Highly Recommended.

nice

This Home Depot store has adequate help, who are pleased to show you where your merchandise can be found AND answer your questions! It was well-stocked with the items in demand as well.

A little more laid back than other HD's I've been to. The staff is most friendly and helpful (beats Lowe's by a mile). I like their (ahem!) dog policy. And whatever I'm looking for; they got it!

This store does not honor website prices I want to go buy a fan seen this fan on Home Depot's website went down to the store and they charge me a lot more than what was on the website and refused to make it right buyer beware I will not recommend this Home Depot and the only reason I'm giving them a one star is because I can't give them a zero manager was very rude and and uncooperative

Our tile salesman, cashier and delivery driver named Guy were all very friendly and professional.

Tony and Kim were so helpful and attentive to our shopping needs. That store has such helpful associates that are always willing to go the extra mile for any project big or small'

This particular store seems to be above average for a Home Depot store. Adequate personnel on the floor and it's clean and uncluttered.

I purchased a special order and it was delivered to my house when it arrived it was in pieces. I called the store was put on hold several times and the transferred to the department and was told by the clerk That he would get the manager. After being on hold for ten minutes the line was disconnected. When I called back, again was placed on hold when the clerk answered I requested a manager, again I was transferred and placed on hold a couple more times before the clerk told me the manager was busy and would be awhile. I told her the problem and the clerk told me to bring it in for an exchange. I'm 60 years old and if and when I am able to get this large heavy box in my car. I want my money back and will never return again to Home Depot.

Susan from flooring was Awesome! She helped me with my flooring needs, I ended up purchasing carpeting, they installed yesterday!! I needed help in doors and she helped me there also.

The Marana Home Depot store was clean and the customer service was excellent. I highly recommend going to this store. I saved a ton of money as well from the recent holiday sale on the Memorial Day in the paint department. Go Home Depot!!

I had a great experience at the Marana Home Depot! I was greeted right away and so was my dog. I had immediate assistance and they even educated me along the way. Thank you staff at Marana Hone Depot! You're the best!

Take the time to explain your project and the salespeople will be there for you!!!

Second trip to store. Christina again knew exactly what I needed. She is definitely upper management material.

Excellent customer service by Christina. Pleasant surprise.

The employees in this store are incredibly friendly and helpful!

Employees are always in good mood, and they take the time to help or look for some one who will be able to. Very please with this store.

The employees of this store are so nice and very, very helpful. One young many took me right to the products I needed and explained their use in detail to me. I was pleasantly surprised and will shop at this Home Depot all the time.

great store !! Employees are helpful and know the product your are shopping. Store is easy to navigate.

I notice the employees seem to always greet customers as they are walking around; in addition to asking if they can be of assistance. It is nice to be greeted. Each time I need assistance someone is available. The female employee who works in the sprinkler, drip irrigation department is so knowledgeable! I always look for her when I have a question in that department. My most recent purchase was completed excellently by Debra and Mike!

The Marana Home Depot has really improved in the last year in customer service. Antonio in the paint department is excellent.

I have shopped in several Home Depot's over the years, and have found the Marana store to exceed the others in customer service and friendliness of employees. They are patient when listening to a customer describe a tool or part they think they need, then the employees helps solve the situation. plus the store in maintained well.

The store was very clean and the employees were very helpful

I have never had so many Home Depot employess offer to help than I have at this particular store! Always someone around the corner available to help. Always there to help load my supplies and are very cheerful. I will go out of my way to visit this HD store from now on.

This Marana, Arizona store on Costco Drive is the worse Home Depot I have ever visited in my entire life. I been shopping at Home Depot since it opened its first store in Atlanta, GA in 1978. This particular store is dirty and dusty with pallets all over and cluttered. The arrangement is bad. There is the garden center, but if that line is packed, then most of the time you have to walk a football field length to get checked out at the other end.