Questions and Answers for American Standard Cadet 3 FloWise Two-Piece 1.28 GPF Single Flush Elongated Chair Height Toilet with Slow-Close Seat in White
A: Hello Trapway, Thank you for reaching out to American Standard. The size of the trap way can be found on the Specification Sheet. This model has a 2 1/8ths fully glazed trap way. If you have any further questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team americanstandard-us.com/contact-us
by|Apr 25, 2024
Q:In the answer below, you state that Model 3378.128ST.020 has the second largest trap way. Which of your models has the LARGEST trap way? Quote: Hello Rama, this model does have a 2 1/8ths inch trap way which is the second largest one we make.
by|Apr 16, 2024
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A: Hello Cathy, Thank you for reaching out to American Standard. Our Champion line has the largest trap way we make which is 2 3/8ths inches in diameter. Anything with the Champion name will have the 2 3/8ths inch trap way. If you have any further questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team americanstandard-us.com/contact-us
by|Apr 24, 2024
Q:Is Cadet 3 Water Saver approved
by|Apr 15, 2024
1 Answer
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A: Hello Patrick, Thank you for reaching out to American Standard. Yes, it is. If you have any further questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team americanstandard-us.com/contact-us
by|Apr 23, 2024
Q:We installed a Cadet 3 round in 2015 using the existing toilet opening in the floor. The measurement from the wall to the back edge of the bolt cap is 13". If we install a new Cadet 3 with 12" rough in, will the toilet fit the same as our existing toilet?
by|Apr 8, 2024
1 Answer
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A: Hello Debbie, Thank you for reaching out to American Standard. Yes, you should be able to install a twelve inch rough in model on a thirteen inch rough in. Once you choose a model be sure to check the specification sheet first as there are differences on how much space you will have between the back of the tank and the wall. If you have any further questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team americanstandard-us.com/contact-us
by|Apr 11, 2024
Q:what the model # on this
by|Apr 1, 2024
1 Answer
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A: Hello,
The model number is 3378128ST.020.
Thank you,
Your Consumer Connections Team
by|Apr 3, 2024
Q:Is this toilet PLUG free?
by|Mar 30, 2024
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A: Hello Rama,
Thank you for reaching out to American Standard. All of our toilets have the possibility to clog but this model does have a 2 1/8ths inch trap way which is the second largest one we make. If you have any further questions, please use the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team
americanstandard-us.com/contact-us
by|Apr 13, 2024
Q:WHAT ARE THE SEAT opening MEASUREMENTS ON AN ELONGATED
by|Mar 30, 2024
1 Answer
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A: Hi Dave,
The inside opening of toilet seats will slightly vary depending on the model of the seat.
Sincerely,
Your American Standard Consumer Connection Team
by|Apr 10, 2024
Q:Is the seat included ? If not, could you please give me the part number of the seat?
by|Mar 22, 2024
1 Answer
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A: Hello Mate,
Thank you for reaching out to American Standard. Yes, this model comes with a seat. If you have further questions, please use the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team
by|Mar 26, 2024
Q:I purchased the Cadet 3 FloWise Two-Piece 1.28 GPF Single Flush Elongated Chair Height Toilet with a 12" rough in. How far should the tank be from wall? Mine is about 2 1/4"
by|Mar 4, 2024
1 Answer
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A: Hello Mike,
Thank you for reaching out to American Standard. If you have a true twelve inch rough in for your bathroom then this toilet would leave an inch of space between the back of the tank and the wall plus or minus a quarter inch. If you ever have further questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team
by|Mar 6, 2024
Q:Cadet 3 FloWise Elongated Bowl - Do ALL all of these toilets have no glazing at the top of the bowl and under the rim, or did I just get a bad one? Seems impossible to keep this clean.
by|Feb 23, 2024
1 Answer
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A: Hello,
The rim holes will not be glazed in order to ensure they are not clogged. If you feel there is more that should be glazed, please contact us via chat on www.americanstandard-us.com.
Thank you,
Your Consumer Connections Team