Questions and Answers for Aquasana Rhino 4-Stage 300,000 Gal. Whole House Water Filtration System and 3-Stage Max Flow Under Counter Water System

A:  Hello, Thank you for your interest in Aquasana. Our whole home systems are only certified to reduce chlorine, since NSF is limited in the testing they offer for Whole Home systems. We do know that the media used can reduce volatile organic chemicals, herbicides, pesticides and other chemical compounds. We add a pre-filter to help reduce reduces rust, sediment and silt and a .35 micron post filter to remove particulates 60 times smaller than the eye can see. As to your specific question, we can not determine if your water is potable without looking at a water quality report which would give a list of specific contaminants and levels. If you are on municipal water, then this system may be sufficient. If however, you are on well water, then you will need to look into our well water filtration system- http://www.homedepot.com/p/Aquasana-Rhino-Series-6-Stage-500-000-Gal-Well-Water-Filtration-System-with-Simply-Soft-Salt-Free-Water-Softener-and-UV-Filter-THD-WELL-BUNDLE/207051027

A:  All depends on what's in your water.

A:  Hello and thank you for your interest in Aquasana. While this system is not officially certified like our 6 year system (EQ-600), the EQ-300 uses the exact same media and components which allows us to guarantee the performance.

A:  Thank you for your interest in Aquasana. Unfortunately this system is designed for chlorine reduction, rather than chloramines. Please feel free to contact our customer service directly at 866.662.6885 to discuss chloramine filtration options.

A:  Thank you for your interest in Aquasana. As long as your home is less than 3500 sq. ft. and you have 3-1/2 bathrooms or fewer, any of our Whole Home systems will meet your needs, and you should not experience any noticeable drops in pressure. If you have a larger home, a custom system can be built to deal with the typical water capacity of your home. Just contact our customer service at 866.662.6885 and a representative can instruct you as to how this can be done.

A:  Thank you for your interest in Aquasana. This system is not suitable for well water, or sulfur reduction. We do offer a well water filtration system which is capable of reducing low levels of sulfur. The well system can be found here- http://www.homedepot.com/p/Aquasana-Rhino-Series-6-Stage-500-000-Gal-Well-Water-Filtration-System-with-Simply-Soft-Salt-Free-Water-Softener-and-UV-Filter-THD-WELL-BUNDLE/207051027

A:  No, the filter system does not filter sulphur.

A:  Thank you for your interest in Aquasana. This system is certafied for chlorine reduction for 3 years or 300,000 gallons, whichever comes first. After 3 years we can no longer guarantee the performance will continue to meet the same filtration percentage reduction as the performance data. This is because after 3 years the filter will start to become over saturated and the media will start to degrade. Keep in mind, that the media is constantly saturated in water, so even if you are not actively running a tap, the filter will still be full of water, ready to come out once that valve is opened. Once the media starts to degrade, you risk bacteria and mold growing inside the filter and the system: Heterotrophs (heterotrophic bacteria) are a group of microorganisms (yeast, molds & bacteria) that use organic carbon as food (as opposed to autotrophs like algae that use sunlight) and are found in every type of water. We do include a media which is designed to inhibit bacteria and mold, within the system, however we do not have any testing or data available to guarantee how long this will remain active after 3 years. You can still use the filter longer than 3 years, however we cannot guarantee the results will be the same as the first 3 years.

A:  Thank you for your interest in Aquasana. You can certainly use chlorine tests to monitor the effectiveness of the filter. After 3 years we can no longer guarantee the performance will continue to meet the same filtration percentage reduction as the performance data. This is because after 3 years the filter will start to become over saturated and the media will start to degrade. Once the filter starts to degrade, you risk bacteria and mold growing inside the filter and the system: Heterotrophs (heterotrophic bacteria) are a group of microorganisms (yeast, molds & bacteria) that use organic carbon as food (as opposed to autotrophs like algae that use sunlight) and are found in every type of water. We do include a media which is designed to inhibit bacteria and mold, within the system, however we do not have any testing or data available to guarantee how long this will remain active after 3 years. You can still use the filter longer than 3 years, however we cannot guarantee the results will be the same as the first 3 years.

A:  At your main shut-off valve at your property normally inside the garage if you have one.

A:  Thank you for your recent inquiry with The Home Depot, Aris. The stages are not available separately. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.