Q:Does this come with the hardware to hang it with? The brackets?
by|Aug 31, 2020
1 Answer
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A: Hello. The hardware is sold separately and is available inside or outside mounting applications.
by|Aug 31, 2020
Q:What is the visibility of this material, i.e. VLT or openness?
by|Aug 30, 2020
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A: Hello. This Solar roller shades block 85% of damaging UV rays, which is a 15% openness factor.
by|Jul 27, 2021
Q:Where am I suppose to get the moungting brackets if they don't come with the product?
by|Aug 25, 2020
1 Answer
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A: Hello Renee. The mounting brackets are sold on the Home Depot website, listed under Bali Cut-to-Size and are available in both inside and outside mount applications.
by|Aug 26, 2020
Q:There is currently one 78” metal blind that just holds the heat in our office. We need something thst looks nice and blocks heat/UV!! Please help—thanks!!
by|Aug 25, 2020
1 Answer
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A: Hello Dani. 39" wide shades would be suggested for an inside mount. If you are outside mounting the shades, we would suggest adding to the width and height for best coverage.
by|Aug 31, 2020
Q:Does this come in other colors?
by|Aug 19, 2020
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A: This is available in Brown, White, Cream and Graphite. Above the size, you can select your color.
by|Aug 20, 2020
Q:What is the Openness %
by|Aug 19, 2020
1 Answer
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A: Hello Neal. My name is Mary with Bali Customer Care. The openness is 15% for this product. It will block 85% of the rays.
by|Aug 20, 2020
Q:Can these be cleaned?
by|Jul 25, 2020
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A: I clean mine with my hand held vacuum and every so often I do soap and water and let air dry! They cut the temp in my home by 10 degrees in the summer!
by|Jul 26, 2020
A: Hello. The Roller shades can be cleaned using a damp cloth and mild detergent such as Dawn for dirt spots. Be sure to let them dry completely before rolling up.
by|Jul 27, 2020
Q:I have an existing blind with the same brackets that are needed for this shade.
The measurement from the tip of one bracket to the other bracket tip is 72 inches. The shade itself is a little smaller. The measurement on the outside mount of the window is also 72 inches.
Do I order the 72 inch blind or the smaller size which would be the measurement of the shade itself?
Thank you
by|Jul 23, 2020
1 Answer
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A: You will want to order the shade at 72". If you have additional ordering questions, please call us at 1-800-221-6352.
by|Jul 24, 2020
Q:What is the material of the blinds? Is it waterproof?
by|Jul 23, 2020
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A: Hello. The shades are vinyl however have not been tested for their water resistance.
by|Jul 23, 2020
Q:what is the difference between the light filtering graphite roller shade and the UV blocking fade resistant roller shade? I have the graphite light filtering shade in my bedroom, the UV shade will be in computer room. Apparently with the light filtering shade with the celling light or lamp on at night you are able to see in window. Will that happen with the UV shade? Are you able to see out during the day?
by|Jul 21, 2020
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A: Hello. The UV shades will not provide privacy. They are a solar material that is meant for protection from the sun and glare, while still maintaining the view to outside. The light filtering roller shade will provide a slight amount of daytime privacy and however at night time shadows and images can be seen through the shade. If you need night time privacy, we would suggest black out material.