Questions and Answers for Commercial Electric Dusk to Dawn Sensor White Exterior Outdoor Twin Head LED Flood Light Security 1200 to 2400 Lumens 4000K Wet Rated
Q:Thinking about buying this. Since it has to be connected to an outlet, does it come with a cord and if so, how long is the cord?
by|Jan 25, 2024
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A: It needs to be connected to the junction box and connected to the wires in the junction box. The lamp itself only has an 18cm input wire.
by|Mar 5, 2024
1 found this answer helpful
Q:How much daylight is required to turn the light off?
by|Jan 17, 2024
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A: Hello, it takes about 150lux of illumination to turn off the lights.
by|Jan 20, 2024
Q:Light not working
by|Dec 27, 2023
1 Answer
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A: Please follow the steps below to check:
1. Is the circuit conducting? Is the wiring correct?
2. The sensor cannot be covered with black rubber.
3. Are there other interfering objects around, or objects emitting light blocking the sensor?
4. The angle between the lamp heads should be greater than 45 °.
any other issue ,please directly contact our office 1-855-384-7754
by|Dec 30, 2023
Q:Is this solar powered
by|Dec 9, 2023
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A: Thank you for your question. This fixture is a direct wire light fixture that requires 120v of power to properly operate. Thank you.
by|Dec 10, 2023
Q:I recently installed these lights, both of the lights are now full of water. Is there a way to remove the lens cover to drain the water, if not then how do I return for the 5 year warranty?
by|Oct 28, 2023
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A: Do you have the lamp head down or the lamp head up? These products need to be installed with the lamp head facing down, and the edges must be coated with silicone after installation.If there is any problem,please returned them at you local Home depot store.
by|Oct 30, 2023
Q:my dusk tio dawn light stays on all day & night. Where is the sensor on the lights??
by|Oct 19, 2023
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A: Please make certain that the sensor is on the top side of the mounted fixture to avoid any issues. Also we provide a rubber cap that can be used to inactivate the senor. Please make certain that this cap is not on the sensor
by|Jan 29, 2024
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Q:Both my lights burnt out. Do I have to replace the whole unit?
by|Oct 12, 2023
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A: This product has a 5year warranty and may be able to be replaced free of charge
by|Mar 1, 2024
1 found this answer helpful
Q:Is this fixture dimmable?
by|Sep 30, 2023
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A: This is only can be adjusted the brightness from 1200 to 2400 lumen by the switch on the light ,it can not be controlled by dimmer switch.