Questions and Answers for DEWALT 3400 PSI 2.5 GPM Cold Water Gas Pressure Washer with Electric Start DeWalt 208cc Engine

A:  Thanks for reaching out, Fisherman1. At your earliest convenience would you contact our product support team at 877-362-4271? We want to ensure you get your water sensor & any other part you need as soon as possible. We hope to hear from you very soon!

A:  Hi Sijey. The starting battery is 20V. Thanks for the question.

A:  JatDee, All reviews are taken very seriously by Dewalt and Dewalt makes any changes that are found to be necessary in follow up testing and evaluations of machines .

A:  hose connection started leaking and fell off after 2nd use.

A:  I have owned this power washer for almost two years. Its performance is acceptable, providing high pressure for deep cleaning. However, it does have annoying problems for such an expensive machine. The major problem is the water sensor. It does not work properly and frequently prevents cold engine starts. To make matters worse, the sensor is constructed of cheap plastic and is prone to leaks (it's truly a piece of junk!). Fortunately, at least one of the designers was aware of its uselessness and provided an easy electrical bypass. I permanently bypassed mine. The tendency for the sensor to leak is more problematic. Mine occasionally drips water but has not been a serious problem. If the leak gets worse, I will remove it and plumb in another hose connection. I DO like the electric start. Pulling a rope to start has become difficult since I damaged my shoulder. After bypassing the water sensor, my engine always starts immediately at the push of the button. A great and useful feature! Overall, the washer is acceptable after the water sensor is eliminated.

A:  water inlet bad should be metal

A:  Judy, First and Foremost thank you for purchasing one of our Dewalt machines. We truly appreciate your business. Thank you for contacting our customer service team and inform us of your problem. Please contact our customer service team at 877-362-4271 and they will be glad to assist you with replacement parts or with locating a service center in your area.

A:  Marty, There have been very few of the DXPW3425E machines with problems.

A:  No.

A:  The electric start was necessary for me too. I have a bad shoulder. It works well but the engine is still too difficult to start after it sits a couple of days. The unit that prevents the engine from starting until it senses water in the pressure pump is far too troublesome. I and others have expressed the same complaint. I usually have to bypass the sensor to get it running. Other than the initial annoying starting issue, it has worked well.

A:  Keng, the Dewalt DXPW3425E comes equipped with a Dewalt Branded engine.

A:  Dont buy the electric start Dewalt Power Washer, It works great, starts easy and all the right things, However, The connector for the hose is plastic. After one day of use the plastic threads were stripped and the machine was not usable. I had to take it back.

A:  Ronnie, I am sorry but there is no on board soap tank available for this machine

A:  you put a hose that came with it in a soap bottle and all there is to it

A:  There is no actual indication. I usually charge after a day or two of usage depending on how often used within those times

A:  It will not turn over when it's low and needs charging

A:  Frank, the battery on the DXPW3425E should be charged after every 100 starts of monthly which ever comes first

A:  As a backup incase the battery is dead.

A:  You can use electric or manually

A:  Sometimes it’s hard to pull the cord with electric start  Push a button 

A:  as a backup

A:  Steve. This Dewalt machine can be operated as either an electric start or a manual pull start.

A:  InquiringMinds; First and Foremost thank you for purchasing one of our Dewalt machines. We truly appreciate your business. Thank you for contacting our customer service team and inform us of your problem. Please contact our customer service team at 877-362-4271 and they will be glad to assist you

A:  You can download a partslist from Dewalt