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Questions and Answers for EZ-ACCESS FORTRESS 27.5 in. to 42.5 in H OSHA Compliant Aluminum 4-Riser Stair System with Platform

Internet #314289834

Model #FOR2742

Store SKU #1005657098

  • All-aluminum construction for ultimate durability
  • Prefabricated components for quick set up
  • Adjusts from 27.5 to 42.5 in. OSHA compliant at 34 and 42.5 in.

Questions & Answers

34Questions
caret
Q:I need an additional handrail. Part 13059 and Part 13066. Can you order those for me?
by|May 3, 2021
1 Answer
Answer This Question

A:  Hello, Please contact our customer care team fir further assistance with this. Your EZ-ACCESS Team

by|Mar 21, 2022
    caret
    Q:Do you have to attached the structure to the wall or ground for stability?
    by|Apr 26, 2021
    2 Answers
    Answer This Question

    A:  I DID NOT, YOU SHOULD THOUGH IF POSSIBLE.

    by|Jun 25, 2021

      A:  If setting on a reasonably level, solid surface, then you do not need to attach it to a structure. While lightweight for something so large, it still take a fair amount of effort to move it. Mine is very stable.

      by|Oct 5, 2022
        caret
        Q:Can I order the handrails only for model #FOR 2334?
        by|Apr 26, 2021
        1 Answer
        Answer This Question

        A:  Hello, Thank you for your interest in our FORTRESS Stair system, please contact our customer care team for further assistance. Your EZ-ACCESS Team

        by|Mar 21, 2022
          caret
          Q:Can the Platform handrail come apart? (Letter H on guide). I want to have the steps come straight out the door rather than the platform sideways.
          by|Mar 29, 2021
          2 Answers
          Answer This Question

          A:  yes

          by|Apr 23, 2021

            A:  You get to pick what side the hand rail is mounted on or not install it at all. Very easy to assemble and adjust.

            by|Apr 21, 2021
              caret
              Q:Do they offer the three riser steps with entrance to both ends ?
              by|Jan 12, 2021
              1 Answer
              Answer This Question

              A:  Hello, Thank you for your interest in our FORTRESS stair system. For further assistance please contact our customer care team. Thanks, Your EZ-ACCESS Team

              by|Mar 22, 2022
                caret
                Q:Can this product be put together by anyone or do I have to pay someone?
                by|Nov 5, 2020
                4 Answers
                Answer This Question

                A:  I'm a legally handicapped septuagenarian and I was able to assemble these although it took me a while.

                by|Apr 22, 2022

                  A:  We assembled it ourselves

                  by|Apr 19, 2021

                    A:  yes, its easy

                    by|Apr 23, 2021

                      A:  This can be put together by anyone that can use any type of tools like a 9/16 wrench or a screw driver. No need to pay anyone. Best of luck.

                      by|May 4, 2021

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