Questions and Answers for EZ-ACCESS PATHWAY 3G 6 ft. Wheelchair Ramp Kit with Expanded Metal Surface and Vertical Picket Handrails

A:  Hello, Thank you so much for your question. Since the application is at a Church we do not recommend the residential ramp you've listed, but the PATHWAY HD kit. This will ensure that foot traffic and wheelchair/powerchair users can effectively access Church with the ramp. The HD is also 100% ADA Compliant and the surface is more than enough to meet your requirements. Be sure to measure the rise you need from ground to entry and for every inch of rise we recommend one foot of ramp. If your entry is 12 inches then a 12 foot ramp will be appropriate. Please visit your local Home Depot ProDesk if you need further assistance. Thanks, Your EZ-ACCESS Team

A:  Hi Emmett, We apologize that you weren't able to find the help you needed. If you're wanting to assemble a ramp that meets the 1:12 ADA Standard we recommend the 28 ft PATHWAY Ramp without platform. The internet item number is #322681836 and you can search for that in the search box on homedepot.com. There are also left and right turn styles available in this product line. Portable ramps are not designed for a rise of 28 inches. We hope this helps! Thanks, Your EZ-ACCESS Team

A:  Hello Tony, Thank you for the question. This ramp is shipped in sections no longer than 6 feet. We have a dedicated team at EZ-ACCESS to help you with any installation questions. Please see your local ProDesk for help as well! Thanks, Your EZ-ACCESS Team

A:  Hello, The ground transition adds on to the overall length of the ramp. Please see the instruction manual for precise reference to these measurements. The landing pad (optional) will also add to the overall length depending on your needs. Thanks, Your EZ-ACCESS Team

A:  Hello, This ramp's standard width is 36 inches. Thanks, Your EZ-ACCESS Team

A:  Hello, Thank you for this question. Our residential PATHWAY 3G Kits are built to the highest standards, but are not code compliant as they are residential only. Our commercial product PATHWAY HD is code compliant in many States and meets ADA and other standards. We do sell tie downs for this system and there is also the option to secure in place by various means depending on where it is installed and the surface type. Please contact your local Home Depot Pro Desk for more information. Thanks, Your EZ-ACCESS Team

A:  Hello Matt, This size ramp ships with dimensions of: 30"(H) x 40"(W) x 99"(D). Thanks, Your EZ-ACCESS Team

A:  Hello, Yes, you can use this ramp for access to your specific home. Be sure to measure the rise from ground to your door threshold. If it’s 24” then we recommend a 24’ ramp. For every 1 inch of rise 1 foot is needed per ADA guidelines. And this is a great ratio for mobility access. Our kits do not include a platform and you may want to consider one depending on how much room you have outside of your home. Thanks, Your EZ-ACCESS Team

A:  Hello, Thank you for your interest in our PATHWAY 3G 18 ft. Wheelchair Ramp Kit with Expanded Metal Surface and Two-line Handrails. For a dealer closer to where you live, please reach out to our Customer Care Department. Thank you again, Your EZ-ACCESS Team

A:  Hello, Thank you for your interest in our PATHWAY 3G Ramp with Expanded Metal, this is a great option for snow or icy environments. If there becomes a build up of snow or ice Magnesium Chloride salt substitute may be used to melt snow or ice accumulation. After the snow and/or ice threat has cleared, be sure to clean the tread surface with soap and water (avoid alkaloid detergents) to remove Magnesium Chloride residue. Rinse well and use extra caution when the ramp surface is wet. Your EZ-ACCESS Team