Questions and Answers for GE 24 in. Built-In Top Control Slate Dishwasher w/Stainless Steel Tub, Silverware Jets, 3rd Rack, 48 dBA

A:  Hi - We appreciate you being interested in this great dishwasher! This unit does have fold down tines on the bottom rack. This is a great feature and we're sure it will help you love this model even more. Thank you for choosing us for your home and please reach out to us directly if you have additional questions. -Kacie@GEA

A:  Hi - We're sorry to hear the handle on your new dishwasher has broken. We understand how important it is to get this fixed. Please take advantage of your warranty with us by calling our GE Consumer Service at 1-800-432-2737. One of our technicians would be happy to get a new handle on your unit. Reach out to us directly if you have additional questions. -Kacie@GEA

A:  Hi there - We regret to hear that the handle on your dishwasher is broken. Please reach out to our GE Consumer Service at 1-800-432-2737. One of our great servicemen will gladly be able to get this repaired for you. Know that we're here should you have additional questions. -Kacie@GEA

A:  Hey there! Thank you for taking the time to ask about this! When pressing the “Delay Hours” pad, two things occur. First, the LED above the Delay Hours pad will illuminate, and then the display will show the number of delayed hours such as 1H, 2H, and more. We hope this information is helpful, and if you ever have additional questions, please know that you can always reach out to us. Wishing you well – Matthew@GEA

A:  Hello there, we appreciate you reaching out with this excellent question. The dishwasher operates at a quiet 48 dBA, which is similar to the ambient noise of a library. We hope this clears things up for you, and we appreciate you for considering GE Appliances! -Elliot@GEA

A:  Hello - Thanks for connecting with us about the third rack on this unit. It is hard to view in the pictures. The third rack is the gray object in the picture of the unit opened. You can view the third rack better in the pictures on our GE Appliances website. Just enter the model number into the search bar of our site and you will be able to view all the pictures of the 3rd rack that is located at the top of the unit. We hope this helps! Let us know if you have additional questions. -Kacie@GEA

A:  Hi there - that’s a great question! According to the Installation Instructions, the dishwasher enclosure must be between 33 1/2” to 34 3/4” high from floor to underside of the countertop. You can learn more about installation requirements here: https://images.thdstatic.com/catalog/pdfImages/f7/f7f1283e-b8b9-4130-8bd2-b1f21030c493.pdf -- We hope this information is helpful and please let us know if you have any other questions we can help with. Warm regards. Lauren@GEA

A:  You choose your settings prior to closing the door, or they may also show as you look down, but that might mean the dishwasher might not be flush with your counter top.

A:  Hi, and thank you for reaching out. This model does not come with a water softener. We recommend to use rinse agents such as Finish® Jet-Dry® Rinse Aid to prevent spots and prevent new film build-up. If water is extremely hard, a softener may be required. We hope this helps. Take care! -Mel@GEA

A:  Thank you for asking this great question! This dishwasher comes with a one-year warranty from the date of the original purchase. This warranty covers any part of the dishwasher which fails due to a defect in materials or workmanship. Additionally, this warranty covers services charges related to defective parts. We hope this information helps, and if you ever need assistance, please know that you can always reach out to us. All the best – Matthew@GEA

A:  My issue is that is not the total depth. You don't show the handle sticks out also

A:  Thank you for connecting with us! The dimensions for this dishwasher are H 34 in, W 23.75 in, D 24 in. We hope this helps, and if you have additional questions, feel free to reach out to us! Kind regards – Matthew@GEA