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10Questions
caret
Q:Am I able to turn the oven off remotely (for instance, if I forget and leave the oven on) with the Wi-Fi function?
by|Jan 6, 2023
2 Answers
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A:  Hey there - thanks for taking the time to reach out about this great Haier Electric Range! With Smart ranges and wall ovens, you can monitor and control your appliance on your smart phone by using the SmartHQ™ app (available through the Apple App Store or Google Play). We can confirm that when the Remote Enable button is engaged, you can use your smart phone to turn off your oven, along with many other exciting capabilities. You can learn more by checking out the “Using the Range” section of the manual, starting on page 11: https://images.thdstatic.com/catalog/pdfImages/46/46c6fc4a-d133-4d92-b034-ad8deefbdf9a.pdf -- We hope this helps in your decision making and please feel free to reach out anytime if there are any other questions we can assist with. Happy cooking! Lauren@Haier

by|Jan 23, 2023

    A:  Hey there - thanks for taking the time to reach out about this great Haier Electric Range! With Smart ranges and wall ovens, you can monitor and control your appliance on your smart phone by using the SmartHQ™ app (available through the Apple App Store or Google Play). We can confirm that when the Remote Enable button is engaged, you can use your smart phone to turn off your oven, along with many other exciting capabilities. You can learn more by checking out the “Using the Range” section of the manual, starting on page 11: https://images.thdstatic.com/catalog/pdfImages/46/46c6fc4a-d133-4d92-b034-ad8deefbdf9a.pdf -- We hope this helps in your decision making and please feel free to reach out anytime if there are any other questions we can assist with. Happy cooking! Lauren@Haier

    by|Jan 9, 2023
      caret
      Q:how do i tight the handle on the door of the haier range. I have noticed is it not a standard screw(like most ranges). Ive noticed you have to take the inside cover off the door and noticed that whatever is holding the handle on is smooth.
      by|Dec 17, 2022
      2 Answers
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      A:  Hey there - thanks for reaching out about your Haier Smart Electric Range. We’re sorry to hear that you’re experiencing issues with the door handle and apologize for any inconvenience this has caused you. If your oven door handle is loose or broken, it will require disassembly of the door to correct. There are many individual components in the door, some of which may be sharp, so we recommend contacting a service technician. For service, please schedule an appointment by calling 1-877-337-3639 or by visiting our Haier Appliances website. We hope this helps and please feel free to reach out on social media anytime if you have any other questions or concerns. Take care. Lauren@Haier

      by|Jan 23, 2023

        A:  Hey there - thanks for reaching out about your Haier Smart Electric Range. We’re sorry to hear that you’re experiencing issues with the door handle and apologize for any inconvenience this has caused you. If your oven door handle is loose or broken, it will require disassembly of the door to correct. There are many individual components in the door, some of which may be sharp, so we recommend contacting a service technician. For service, please schedule an appointment by calling 1-877-337-3639 or by visiting our Haier Appliances website. We hope this helps and please feel free to reach out on social media anytime if you have any other questions or concerns. Take care. Lauren@Haier

        by|Dec 30, 2022
          caret
          Q:Does Haier make induction ranges?thank you
          by|Oct 25, 2022
          1 Answer
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          A:  We certainly appreciate your interest in our brand of ranges, but we’re sorry to let you know we don’t currently have any with induction cooktops. Thank you for your consideration, and please let us know if you have any additional questions. -Gina@Haier

          by|Oct 25, 2022
            caret
            Q:What type of electrical outlet/plug is needed for this model?
            by|Oct 21, 2022
            1 Answer
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            A:  Hi - Thank you for your interest in this beautiful Haier range. Based on National Electrical Code, we recommend the range be protected by a 40 amp fuse or circuit breaker. For more information regarding the electrical connection, here's the installation instructions for your reference -- https://images.thdstatic.com/catalog/pdfImages/29/29256e38-ab58-412d-9187-517ac5f5382a.pdf -- We do hope this helps. Kind regards - Vikki@Haier

            by|Oct 25, 2022
              caret
              Q:Does it have a visible clock
              by|Jul 6, 2022
              1 Answer
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              A:  Hi! Thanks for checking in. There is not a visible clock on this unit but you can use the SmartHQ app to set the cook timer when using a function like Bake, for example. Hope this is helpful! If you have other questions or concerns, we're always happy to help out. Happy cooking. -Michael@Haier

              by|Jul 6, 2022
                caret
                Q:I really like the appearance & functions on this stove, but need to know if I must use wi-fi, apps, etc or if I can utilize all features WITHOUT wi-fi & related. If no. is there another stove w/o the "smart" connections?
                by|Jan 31, 2022
                1 Answer
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                A:  Hello there, thank you for reaching out with this review. This model does require the use of wi-fi enabled connectivity to adjust the oven temperature along with access to many other features, and at this time there is no way to access these features without the use of the app. More information can be found on page 11 of the use and care manual, linked here: https://images.thdstatic.com/catalog/pdfImages/f3/f333be19-21f1-4c70-a008-ecbadde3d742.pdf - As for your question regarding a different model, we do not have a electric range under the Haier brand that has what you are looking for, but the GE range with model number JS760SPSS (https://www.homedepot.com/p/GE-30-in-5-3-cu-ft-Slide-In-Electric-Range-with-Self-Cleaning-Convection-Oven-and-Air-Fry-in-Stainless-Steel-JS760SPSS/314614303) has similar features at a similar price point, with a control panel that allows you to access more features without the use of a wi-fi enabled app. We hope this helps! -Elliot@Haier

                by|Jan 31, 2022
                  caret
                  Q:Can you control baking temperature setting without using the app? I understand to use convection and other settings may require the app, but can you not only turn on the oven, but also adjust the temperature without the app?
                  by|Nov 6, 2021
                  1 Answer
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                  A:  Hi! Wonderful questions. You can use the Oven Selector Knob to choose between Bake, Broil, and Warm. To set a temperature, you would use the SmartHQ app. Page 13 of your Use and Care manual goes over the cooking modes as well as the modes that are only accessible through the SmartHQ app: https://images.thdstatic.com/catalog/pdfImages/7a/7af61f20-fcb4-4b17-8f83-6c67fb4788de.pdf - Hope this helps! Happy cooking. -Michae@Haier

                  by|Nov 11, 2021
                    caret
                    Q:Why does this range have a Prop 65 cancer warning? What parts of the stove emit cancerous toxins?
                    by|Sep 10, 2021
                    1 Answer
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                    A:  Hi, thanks for asking. We're glad you're considering this Smart Slide in Range, and we'd like to help with your question on the Prop 65. We comply with all federal, state and international requirements regarding hazardous substances and meet those standards. We also comply with federal and state chemical labeling laws, like California Proposition 65. The presence of a Proposition 65 warning does not necessarily mean the product is unsafe or poses a health risk. Over 800 chemicals are on this list, including wood dust, nickel (found in stainless steel), nicotine, and alcohol. Additionally, even inaccessible parts can cause the warning. We can understand your concern; however, we do not provide detailed information about what causes the Prop 65 warning to apply. Thank you for your time. -Sylvia@Haier

                    by|Sep 10, 2021

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