A: Hello Colleen, thank you for your inquiry. The chairs are all the same and the dimensions for the the chairs are the following in inches: L32.87 x W28.93 x H33.85 inches. I hope this answers your question completely.
by|Sep 22, 2023
Q:Are the cushions waterproof?
by|Sep 3, 2023
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Q:What's the material of the table top? It is dark grey but I can't find what it is.
by|Aug 25, 2023
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A: Hello Mary , thank you for the inquiry for the Haymont 5-Piece Steel Wicker Outdoor Conversation Deep Seating. The table to this set is made of powder coated steel. The powder coating is to help prevent any rusting or erosion. Please note that we suggest you purchase a waterproof cover for inclement weather or store in a dry covered area to help prolong the life of your patio furniture.
by|Aug 28, 2023
Q:All my 4 chairs legs seems to be uneven after assembling. How can i fix it?
by|Jul 25, 2023
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A: Hello Valcs, thank you for reaching out with this inquiry for the Haymont 5-Piece Steel Wicker Outdoor Patio Conversation Deep Seating Set. I am sorry to hear you are having difficulties with the stability of the chairs. Please know when we hear one of our customers are encountering issues with one or our products, it is our desire to reach out to them and help find a resolution for the issues at hand. Our goal is to provide quality products and a service that exceeds expectations. This will ensure your satisfaction with the product you purchased. Please contact us at (866) 602-1800 and we will have one of our team members from the Tech Department assist you with this. I must say they are the best Tech Team, and they will find resolution for the issues at hand. We look forward to hearing from you.
by|Jul 25, 2023
Q:is there any guarantee on this set? example, 1 year or more?
by|Jul 17, 2023
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A: Hello KayB, thank you for inquiring about the Haymont 5-Piece Deep Seating Steel Wicker Conversation Set. This set comes with 3 year frame warranty and 3 year fabric warranty. This warranty covers any manufacturing defects. I hope I have answered your question completely.
by|Jul 17, 2023
Q:How much weight does it holds
by|Jul 5, 2023
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A: Dear Muriel, thank you for your question. Each chair has a maximum weight limit of 250 lbs. We are delighted to have been able to help you with your question.
by|Jul 18, 2023
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Q:What is the average area that this set will fit in? I have a fairly limited space and would like to know if this set will fit in it with average clearances around each piece. Thanks.
by|Jun 13, 2023
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A: Hello bfisch, thank you for your inquiry regarding the space needed for the Hampton Bay Haymont 5-Piece Steel Wicker Outdoor Patio Conversation Deep Seating Set. The least amount of space you would want to set have for this set would be 12ft x 12ft area. That would be with ample clearance around each piece. I hope I have answered your question.
by|Jun 16, 2023
Q:Is that rope under the arm or plastic?
by|Jun 1, 2023
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A: Hello Laurie, thank you for your inquiry. The Hampton Bay Haymont 5-Piece Steel Wicker Conversation Set is made with Powder-Coated Steel and Wicker. The wicker is made from polyethylene, a type of plastic resin. They made this wicker for this set to look like rope. I hope I have answered your question completely.
by|Aug 27, 2023
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Q:Is there any way of purchasing replacement cushions for these chairs? A squirrel destroyed one over the winter
by|Apr 10, 2023
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A: Dear valued customer, thank you for your inquiry. As the manufacturer, our goal is to ensure your complete satisfaction with the product(s) you purchased. According to your inquiry, you are looking to purchase a replacement cushion for your Haymont 5-Piece Set. We wish to help you resolve this issue. To do so, we would like you to contact us at (866) 602-1800, so that we may assist you in a timely manner.
by|Aug 27, 2023
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Q:Can I treat the "wicker" with something to help it last a little longer in heat? (Not direct sun)
by|Apr 8, 2023
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A: Dear valued customer, thank you for your inquiry. As the manufacturer, we aim to answer your question for this product earnestly. The material used for wicker is made from polyethylene, a type of plastic resin. It is not weatherproof, but it is weather resistant. We highly recommend covering it when not in use regardless of weather conditions because cold and warm environments both affect plastic material. However, plastic material does last longer than wooden wicker and is low maintenance. We hope we answered your question.