Questions and Answers for Hampton Bay Haymont 5-Piece Steel Wicker Outdoor Patio Conversation Deep Seating Set with CushionGuard Beige Cushions

A:  Dear valued customer, thank you for taking the time to write a review and sharing your concerns with us. As the manufacturer, our goal is to provide you with our utmost service for your satisfaction with the product you purchased. It is my understanding as read in your review that you are having concerns with weather damage. We would like to express our sincerest apologies for the inconveniences you may have experienced. Please note that though our product states it is weather-resistant or fade-resistant, it is not weather-proof. Just as carbon steel corrodes with moisture, weather can wear out or damage the patio set after the patio set is left without protection. We highly recommend the use of covers or storing the product when it is not being used to prevent corrosion, fabric fading, wear and tear, or weather-related damages. For the preservation and longevity of the products, please cover them or store them when inclement weather is approaching. For any questions or concerns, please give us a call at (866) 602-1800. We will assist you in any way we can to ensure your satisfaction.

A:  Dear valued customer, thank you for your inquiry. As the manufacturer, we aim to answer your question for this product earnestly. This set comes in two cartons. The first carton holds the chairs; its dimensions are L40.15 x W30.31 x H39.37in. (102 x 77 x 100cm) and the gross weight is 124.56lbs. The second carton holds the table; its dimensions are L38.18 x W4.72 x H48.42in. (97 x 12 x 123cm) and the gross weight is 52.91lbs. We hope we answered your question.

A:  Dear Tommy, thank you for taking the time to write an inquiry regarding this product. As the manufacturer, our goal is to provide you with the answers to your question. This set comes in two cartons. The first carton holds the chairs; its dimensions are L40.15 x W30.31 x H39.37in. (102 x 77 x 100cm) and the gross weight is 124.56lbs. The second carton holds the table; its dimensions are L38.18 x W4.72 x H48.42in. (97 x 12 x 123cm) and the gross weight is 52.91lbs. We hope we answered your question.

A:  Dear valued customer, thank you for taking the time to write an inquiry regarding this product. As the manufacturer, our goal is to provide you with the answers to your question. The seat cushion dimension is 24.80 x 23.62 x 4.72in. (630 x 600 x 120mm). We hope we answered your question.

A:  Dear valued customer, thank you for your inquiry. As the manufacturer, we aim to answer your question for this product earnestly. It is apparent in your inquiry that you are wondering what the maximum weight limit for this product is. Please note that the maximum weight limit is 250 lbs. per chair. We hope we answered your question.

A:  We have had this for a year or so, has held up well under our covered and screen lanai, not direct exposure to elements. Weight capacity, would say around 250/300lbs max. This is pretty sturdy, although chairs are not heavy.

A:  Dear valued customer, thank you for your inquiry. As the manufacturer, we aim to answer your question for this product earnestly. There is no sofa in the Haymont set. We hope we answered your question.

A:  Dear valued customer, thank you for your inquiry. As the manufacturer, we aim to answer your question earnestly. Unfortunately, there are no covers specifically designed for the product. However, The Home Depot does offer a wide assortment of patio furniture covers. If you can locate the website to Home Depot, by clicking on “All Departments”, then “Outdoor Living & Patio”, then “Patio Furniture”, and scroll down to “Patio Furniture Covers”, it will open a search result for the covers. Using the filters for “Patio Set Covers” provide approximately 250 choices. Our goal is to bring satisfaction to our customers, and we hope we answered your question.

A:  Dear valued customer, thank you for your inquiry. As the manufacturer, we aim to answer your question for this product earnestly. The chairs do not stack. We hope we answered your question.

A:  Dear valued customer, thank you for taking your time to write this inquiry. As the manufacturer, we aim to ensure that our customers are aware of our products' information. Unfortunately, we do not manufacture specific covers for our products. Please refer to outside sources such as Home Depot to purchase covers that may fit our products. You may use the product dimensions as a way to reference the size in comparison to the covers to purchase. Please note that the covers should be slightly larger than the product dimensions. We hope we answered your question.

A:  Dear valued customer, thank you for your inquiry. As the manufacturer, we aim to answer your question for this product earnestly. The dimensions for the back cushion are L23.62 x W20.47 x H5.51 in. (52x60x14cm). For any questions or concerns, please contact The Home Depot customer care for their assistance at 800-430-3376; call any day between 6 a.m. and 2 a.m. EST or call your local store; they can either answer your question or transfer you to your local store to answer your specific question, so that they can further assist you.