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Questions and Answers for Hampton Bay Windsor 6-Piece Brown Wicker Outdoor Patio Conversation Seating Set with CushionGuard Biscuit Tan Cushions

Internet #311612569

Model #A201001500

Store SKU #1004415335

Windsor 6-Piece Brown Wicker Outdoor Patio Conversation Seating Set with CushionGuard Biscuit Tan Cushions
(551)Questions & Answers (184)
  • Includes sofa, 2 patio chairs, 2 ottomans, and table
  • Sturdy wicker and iron frame construction ensure longevity
  • Waterproof CushionGuard seat cushions offer added comfort
View Full Product Details

Questions & Answers

184Questions
caret
Q:Do you have covers that go over the set when not in use? What is the cost?
by|Apr 15, 2023
1 Answer
Answer This Question

A:  Dear Customer,for this cover,please contact 1-800-841-1350.

by|Apr 16, 2023
    caret
    Q:Can scotchgard be applied to the fabric
    by|Apr 15, 2023
    1 Answer
    Answer This Question

    A:  Scotchgard can be applied, but based on Scotchgard they recommend testing on a small area of the fabric before treating whole area.

    by|Apr 15, 2023
      caret
      Q:How can i make a claim and I dont have the receipt when i bought them the fabric its ripping because of the sun i guess
      by|Mar 26, 2023
      1 Answer
      Answer This Question

      A:  Dear Customer,please contact us at thd@sunjoygroup.com to get help.Thank you.

      by|Mar 28, 2023
        caret
        Q:Is there a cover for this set? I see one listed as suggested items to buy together but does this cover really go over the entire set?
        by|Mar 26, 2023
        1 Answer
        Answer This Question

        A:  Hello Cindy,for this cover,please contact at 1-800-841-1350 to get help.Thank you.

        by|Mar 26, 2023
          caret
          Q:The pic is showing a sofa and the description states a sofa but the dimensions are for a loveseat?Which is it?? The store display is also a sofa so I?m confused.
          by|Mar 23, 2023
          1 Answer
          Answer This Question

          A:  Hello Mary,this is a three-person windsor sofa.If you have any question or concern during assembly or use you can contact at thd@sunjoygroup.com.Thank you.

          by|Mar 25, 2023
            caret
            Q:Are the cushions removable to machine wash?
            by|Mar 21, 2023
            3 Answers
            Answer This Question

            A:  Dear Customer,the cushions are not machine washable. Clean gently with a sponge using environmentally-friendly soap solution and water. Do not use abrasive materials, wire brushes, chemicals, cleansers or bleach. Just rinse well and allow to air dry.

            by|Mar 21, 2023

              A:  Hello, the covers on the cushions are removable for washing.

              by|May 1, 2023
                1 found this answer helpful

                A:  Yes, they unzip and come off, but manufacturer says spot clean only. No need to have zippers & remove to spot clean. And spot cleaning never gets cushions truly clean; it always leaves a brown border (water stain) around cleaned area. Disappointing.

                by|May 2, 2023
                  caret
                  Q:what is the cushion sizes for this set
                  by|Mar 20, 2023
                  1 Answer
                  Answer This Question

                  A:  Hello Melissa,the back cushion size is L21xW24xH7 inches and the seat cushion is L24xW23XH5 inches.If you want to know other information about this product, you can contact our mailbox thd@sunjoygroup.com to get help.Thank you.

                  by|Mar 22, 2023
                    caret
                    Q:Will the almond cushion color for this set come back in stock?
                    by|Mar 20, 2023
                    1 Answer
                    Answer This Question

                    A:  Hello Ella,please contact us at thd@sunjoygroup.com to order it.Thank you.

                    by|Mar 22, 2023
                      caret
                      Q:Love the Hampton bay, Windsor, table too large, can you get another one that is lower. Also is the Chasewood as heavy and sturdy as the Windsor. I like both sets, need heavy sets.
                      by|Mar 15, 2023
                      0 Answer
                      Answer This Question
                      caret
                      Q:Hello, The set is missing the slip covers that go to the two chairs. How do we get them sent to us? Please advise.
                      by|Mar 14, 2023
                      1 Answer
                      Answer This Question

                      A:  Dear Customer,what you missing parts that you can contact us at thd@sunjoygroup.com to get help.Thank you.

                      by|Mar 16, 2023
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                        Seating Capacity

                        Seats 5 People

                        Seats 5 People

                        Seats 5 People

                        Seats 5 People

                        Patio Furniture Features

                        Removable Cushions

                        Cushioned, Eco-Friendly, Ergonomic, Removable Cover, Removable Cushions, UV Protected

                        Removable Cushions

                        Removable Cushions

                        Set Includes

                        Coffee Table Included, Cushions Included, Lounge Chair Included, Ottoman Included, Sofa Included

                        Cushions Included, Lounge Chair Included, Ottoman Included, Sofa Included

                        Coffee Table Included, Cushions Included

                        Coffee Table Included, Cushions Included

                        Frame Primary Finish

                        Brown

                        Gray

                        Brown

                        Gray

                        Frame Material

                        Steel

                        Steel

                        Steel

                        Steel