Questions and Answers for Home Decorators Collection Ashby Park 44 in. White Color Changing Integrated LED Bronze Ceiling Fan with Light Kit and 3 Reversible Blades

A:  Thank you for your question. Yes, the fan has separate wires for fan speed control (black) and light power (blue) to enable it to be connected to separate switches. Please note that any speed control switch must be a variable speed switch (not a dimmer style switch) and the light switch must be rated for use with LED lighting.

A:  Thank you for your question. No, this fan is controlled by the pull chains.

A:  Thank you for your question. No, we do not recommend installing a universal remote with this fan because there is not a dedicated space in the mounting bracket/motor housing to hold the receiver.

A:  We are sorry to hear that you are having this issue. If installed with a switch, the switch could be causing the issue. Any speed control switch must be a variable speed switch, not a dimmer switch. Please call Home Decorators Collection customer service at 1-800-986-3460 and one of the team members will be able to get more information to help troubleshoot and resolve the issue.

A:  Thank you for your question. The fan can be connected to wall switches. The fan has separate power wires for fan speed (black) and light power (blue). Please note that any switch used must be rated for use with LED lighting and the speed control must be a variable speed control, not a dimmer style switch.

A:  Thank you for your question. No, this fan is designed for indoor use only. installing in any outdoor location will eventually damage the fan.

A:  Thank you for your question. To change the light's color temperature, you will need to twist the light shade off of the light kit pan. Once the light shade is removed, you will be able to access the color temperature selection switch on the LED module. This is shown in the complete installation video located with the alternate images on the product page online (fast forward to the 10:20 mark).

A:  We are sorry to hear that you are having this issue. Is the light installed and connected? If you are trying to test after making the wire connections, the fan will not operate until the light kit is connected. Also, make sure that if the fan is connected to a switch, that the switch is turned on. If those tips do not resolve the issue, please call Home Decorators Collection customer service at 1-800-986-3460 and one of the team members will be able to get more information to help troubleshoot and resolve the issue.

A:  Thank you for your question. Yes, the fan can be operated by the pull chains.

A:  Thank you for your question. No, in general, ceiling fans should only be installed with the original blades or exact replacement blades. Changing blade size or shape can lead to motor damage and void any warranties included with the fan.