A: Hello, Please call 800-527-0998 and the customer care team can help order the correct color/length DR needed. Please mention your fan is the MA Artemis 58" High Gloss Black. THX
by|Nov 14, 2020
Q:I see thw shortest down rod is 6”. How far down from the ceiling the fan be to the lowest point? Ex, ceiling to the light? Our ceilings are 9’ but were tall people
by|Nov 3, 2020
1 Answer
Answer This Question
A: Hello, No you must use at least the 6" DR that comes in the fan. THX
by|Nov 3, 2020
Q:Do you have to use the WiFi feature?
by|Oct 30, 2020
1 Answer
Answer This Question
A: Hello, No you do not. THX
by|Nov 2, 2020
Q:Is the lighting spec correct? If it is 20 watts then less than 700 lumens doesn't match.
by|Oct 26, 2020
1 Answer
Answer This Question
A: Hello, This fan uses a 17 watt LED not a 20 watt LED. THX
by|Oct 27, 2020
Q:Is this product "sloped ceiling compatible"?
by|Oct 3, 2020
1 Answer
Answer This Question
A: Hello, Yes up to 14 degrees. If greater then 14 degree you will need an sloped ceiling adapter. Please call 800-527-0998 and the customer care team can help order the adapter. THX
by|Oct 5, 2020
Q:the light looks amber or orange. is the light cover white or amber?
by|Sep 26, 2020
1 Answer
Answer This Question
A: Hello, The glass is what is called Tea Stain glass. It help to mimic the color of the fan itself. When lit at low end of the scale it will appear to be an amber color but at the high end of the dimming scale the light appears white. You could call our 800-527-0998 and the customer care team can help order a white piece of glass that comes with other color versions of the Atremis. THX
by|Mar 10, 2024
1 found this answer helpful
Q:I have low ceilings. Is the rod length adjustable and what is the shortest it can be?
by|Sep 5, 2020
1 Answer
Answer This Question
A: Hello, The shortest DR that can be used is the 6” DR that comes in the fan. THX
by|Oct 28, 2023
Q:what style is this koa ceiling fan?
by|Jul 21, 2020
1 Answer
Answer This Question
A: Hi
Thank you for your question for Item Internet # 313894476 Artemis 58 in. Integrated LED Indoor Distressed Koa Ceiling Smart Fan with Light with Wall Control. This is a contemporary style.
For more details please visit the product overview/Specifications section at HD.com after selecting the item.
Once again, thank you for shopping with us. Please feel free to reach out for any additional questions.
Jackie HD.com